ARIZONA DEPARTMENT OF CORRECTIONS REHABILITATION

ARIZONA DEPARTMENT OF CORRECTIONS

REHABILITATION AND REENTRY

(ADCRR)

GLOSSARY OF TERMS

Updated: August 21, 2024

TERM

DEFINITION

REFER.

504 ACCOMMODATION

PLAN

A plan which outlines reasonable accommodations to allow an inmate who has a disability to participate in any

of the education programs as required by the Rehabilitation Act of 1973, Section 504 (PL. 93-112).

DO 910

ABSOLUTE DISCHARGE

Date of Offense prior to January 1, 1994. Pursuant to A.R.S. §31-411, a discharge from Parole granted by the

ABOEC or a discharge from the custody of the Department upon completion of the sentence imposed.

 Pursuant to A.R.S. §31-414, a discharge from imprisonment granted by the ABOEC.

DO 1002

ABUSE OF PRESCRIPTION

MEDICATION

A current or past pattern of abuse of prescription medication is considered the following:

 The applicant has used prescription medications not prescribed to them, in any combination, which

exceeds six times in any 12-month period since the age of 21.

 The applicant has utilized a medication in an attempt to alter their consciousness.

 The applicant has frequented multiple physicians to obtain numerous prescriptions of the same

medication.

DO 602

ACCESS

The National Crime Information Center (NCIC) Advisory Policy Board defines two types of access:

 Direct - Terminal access and dissemination within an agency

 Indirect - Non-terminal access outside of an agency which has direct access

DO 121

ACCESS TO THE COURTS

Inmates shall not be barred from the courts and the Department shall, when written requests are made, actively

assist inmates in the preparation and initial filing of (1) direct appeals from the convictions for which they were

incarcerated, (2) Habeas petitions, (3) '1983 Civil Rights actions, and (4) Conditions of Confinement actions.

 Active Assistance - Assistance provided to inmates by Paralegals.

 Passive Assistance - Assistance available to inmates through resource materials to which they are

directed.

DO 902

ACCIDENT

An occurrence involving a commercial motor vehicle (CMV) operating on a public road which results in a fatality

or the CDL driver receives a citation under state or local law for a moving traffic violation arising from the

accident.

DO 408

ACCOUNTABILITY AND

MOVEMENT OFFICER

The staff member responsible for clearing the inmates counted against the various ACIS count sheet reports.

DO 701

ACCOUNTABILITY LINE

The line that shows who signed the letter/document, who authored the letter/document and who typed it.

DO 103

ACCREDITED

MINISTER/RELIGIOUS

LEADER

An individual representative of a religious group who visits an inmate and is approved to visit by the senior

chaplain/chaplain.

DO 904

ACQUIRED IMMUNE

DEFICIENCY SYNDROME

(AIDS)

A human disease characterized by a collapse of the body's natural immunity against disease. Because of this

failure of the immune system, patients with AIDS are highly vulnerable to one or more unusual infections or

cancers which usually do not pose a threat to anyone whose immune system is functioning normally. AIDS

diagnosis is made when the person is HIV positive and has had an AIDS-related disease.

DO 1102

ACTIVE PERSONAL

CEREMONIES

The inmate is present in his/her personal area, performing religious activity; not otherwise engaged in daily routine

activities.

DO 904

ADCNET

A Web-based tool providing internal Department Information to networked employees. A closed system that

cannot be accessed by the public.

DO 101

ADCRR CONTRACT

MONITOR

An ADCRR employee who reports to the Healthcare Services Division and is tasked with ensuring compliance

with the Healthcare Services contract. May also be referred to as ADCRR Complex Compliance Monitor.

DO 117

ADEQUACY OF PROOF

For the purpose of this Department Order, the adequacy or standard of proof is whether the trier of fact

(Disciplinary Hearing Officer) is persuaded by the evidence that it is more probably true than not the inmate

committed the disciplinary violation.

DO 803

ADJUST

For the purpose of the Department Order, means to review, depreciate as required, forward depreciated and/or

adjusted claims to ADOA Risk Management, or to make payment from a Department Revolving Fund for claims

under the adjusted value.

DO 909

ADMINISTRATIVE

DISCHARGE

Action initiated by staff to discharge an inmate from a program for reasons not within an inmate’s control. May

result from a change in an inmate’s schedule, unavailability due to medical issues, out-to-court status, etc.

DO 910

ADMINISTRATIVE REFUSAL

Decision by an inmate, through word or action, to not participate in a program that is offered or assigned. Also

applies when an inmate chooses to withdraw from or quit a program being attended.

DO 910

ADMINISTRATIVE REMOVAL

Action initiated by staff for an inmate’s misbehavior, disruption, or failure to actively participate in the program.

Includes an inmate’s unavailability due to disciplinary action (i.e., assignment to lock up).

DO 910

ADULTERATED SPECIMEN

A specimen which has been altered or a substitute provided by current/prospective employees and current/

applicant, volunteers, Program Associates and interns to be submitted as a specimen to be drug tested, and may

include the use of a masking agent to prevent the detection of drug use in the testing sample.

DO 522

AFFIDAVIT

A written or printed declaration or statement of facts, made voluntarily, and confirmed by the oath or affirmation

of the party making it, and signed in the presence of a Notary Public. For example, affidavits are completed by

Peace Officers to obtain search warrants.

DO 107

AGENTS OF AN ATTORNEY

Individuals who are authorized by a licensed attorney to act on behalf of, for or in place of the attorney, and who

are directed to visit an inmate on behalf of, or in place of an attorney.

 To demonstrate a bonafide agency relationship with an attorney, pursuant to this Order, an individual

shall have documented (written) authorization by the attorney to act on behalf of, for or in place of the

attorney. The written authorization, signed and dated by the attorney shall:

 Expressly set forth the specific nature of the duty or duties in accordance with which the agent

purports to act on behalf of, for or in place of the attorney.

 Outline the general nature of the visit.

 Be notarized.

 Agents may include private investigators, licensed in accordance with A.R.S. §32-2401; Paralegals; law

students; secretarial staff and duly appointed process servers.

 Agents shall not include anyone who is on an inmate's visiting list.

DO 902

AGGRAVATING/

MITIGATING

CIRCUMSTANCES

Circumstances or issues that may justify a lesser or greater discipline for violation of a particular offense, which

the Approving Authority may consider before recommending corrective discipline. Examples may include:

admission of complicity, remorse, commitment to appropriate subsequent behavior, repeated violations, refusal

to commit to change, and damage to the Department's image.

DO 601

AIRBORNE PRECAUTIONS

Safety precautions to prevent the transmission of infectious agents that remain infectious over long distances

when suspended in the air (e.g., tuberculosis).

DO 1102

AIRCRAFT/UAV INTRUSION

Any entry of institutional airspace by an unidentified aircraft/UAV without the Department's knowledge or

authorization.

DO 714

ALCOHOL

Intoxicating agent in beverage alcohol, ethyl alcohol or other low molecular weight alcohols including methyl and

isopropyl alcohol and may include any medication containing alcohol.

DO 408

DO 522

ALCOHOL ABUSE

TREATMENT FUND (AATF)

The Department's account for money that accrues from work performed by persons convicted for driving while

intoxicated or driving under the influence of alcohol and/or drugs. Funds from this account are used to provide

alcohol/substance abuse treatment for inmates incarcerated for Driving Under the Influence (DUI) offenses.

DO 905

ALCOHOL USE

The consumption of any beverage, mixture, or preparation, including any medication containing alcohol.

DO 408

ALIGNMENT

Alignments can occur for various reasons:

 To correct a minor inaccuracy such as a typographical or punctuation error, a pagination fault, or grammar

issue contained in a written instruction.

 Corrections made when updating organization structure, such as changing a title or proper name.

 A change made by the Office of Primary Responsibility (OPR) that when reviewed by an Assistant

Director, General Counsel, or Deputy Director does not require a full Executive level review.

Alignments shall undergo an expedited review process by the General Counsel, Deputy Director, and Director.

DO 101

ALPHA/COLOR DOT

SYSTEM

An identification system involving all institution and unit locks and keys being labeled with a letter of the

alphabet and a color code. The designated color code is consistent for all prison buildings and is determined by

the function of the building. The appropriate key for a lock is easily identified by comparing the alpha and color

code of the key to the alpha and color code of the lock.

DO 702

ALTERING

To change or make different; modify.

DO 914

AMENDMENT

Revisions made to written instructions.

DO 101

AMERICANS WITH

DISABILITIES ACT (ADA)

Per Title II of the Americans with Disabilities Act of 1990 (ADA), the Arizona Department of Corrections,

Rehabilitation and Reentry (ADCRR) shall not discriminate against individuals with disabilities based on their

disability in access to services, programs, or activities. Upon request, appropriate auxiliary aids and services

to allow for effective communication for individuals with disabilities and reasonable accommodations to policies

and programs to ensure that individuals with disabilities have an equal opportunity to participate in all of its

programs, services, and activities will be provided.

DO 108

DO 926

AMERICANS WITH

DISABILITIES ACT (ADA)

ADMINISTRATOR

The person responsible for the Department’s efforts to comply with and carry out its responsibilities under the

provisions of Title II of the Americans with Disabilities Act.

DO 108

DO 926

AMERICANS WITH

DISABILITIES ACT (ADA)

INSTITUTION LIAISON

Designated by the Warden at each institution and will be responsible for coordinating the implementation of all

ADA-related staff issues at the institution.

DO 108

AMMUNITION INVENTORIES

Operational Inventory - Service ammunition and chemical agents that are used or issued during the daily

operations of each armory and may be inventoried accurately in a minimum amount of time.

Training Inventory - Bulk ammunition, reloads and/or wadcutters used for training or re-qualification.

Reserve/Back up Inventory - Service ammunition in a greater quantity than required for daily operations. Reserve

ammunition shall be kept in locked storage and secured with a numbered security seal.

DO 716

ANATOMICAL GIFT

A donation of all or part of a human body to take effect after the donor's death for the purpose of transplantation,

therapy, research or education. A.R.S. §36-841(3)

DO 922

ANNUAL AGENCY

TRACKING NUMBERS

A system of annually tracking liability loss claims internally and cross-referencing ADOA claim numbers once

submitted and assigned.

DO 909

ANNUAL IN-SERVICE

TRAINING PLAN

A state-wide comprehensive plan approved by the Director which identifies the Core and Elective training

requirements covering a period of one training year.

DO 509

ANTERIOR FLIPPER (Dental)

Is a plastic partial replacing one or more missing anterior teeth.

DO 1101

ANTI-FELON

IDENTIFICATION (AFID) TAG

Is a small plastic chip imprinted with a code recorded by CEW TASER International for identification purposes. If

a CEW TASER is deployed, the AFID tags (20-30 per cartridge) are expelled along with the darts. The AFID tags

are disbursed at the scene upon discharge of the CEW TASER, recovered, and traced back to the entity that

purchased that cartridge.

DO 1003

APPEAL

A request for a review of the proceedings by a higher authority.

DO 803

APPLICANT

A person who seeks appointment to a position in state employment.

DO 504

APPLICANT REVIEW BOARD

A panel of three Department employees, on which the Wildland Fire Crew Sergeant serves as Chairperson for

Wildland Fire Applicants and the Occupational Safety Consultant, in the role of Facility Fire Brigade Leader serves

as the Chairperson for Facility Fire Brigade Applicants. Alternative board members shall be approved by the

Warden.

DO 918

APPOINTMENT LIST

A roster prepared daily by Healthcare staff indicating all scheduled inmate appointments for medical, mental

and/or dental healthcare.

DO 1101

APPRAISAL

The process of evaluating an employee's performance. The appraisal process is also known as an evaluation.

DO 514

APPRAISAL PERIOD

The period of time over which an employee's performance is evaluated and which may represent the probationary

period, the period ending as a result of a change in circumstances, or the entire appraisal year.

DO 514

APPREHENSION COSTS

All expenses of pursuit, investigation, publication and travel incurred by the Department in connection with an

escape, including the cost of staff time, materials and vehicle operation.

DO 707

APPROVING AUTHORITY

(Written Instructions) (1)

The level of management authorized to issue written instructions in accordance with this Department Order:

 DO and Technical Manual - Director

 General Order/Post Orders - Assistant Director for Prison Operations

o Unit Specific Post Orders – Wardens (or equivalent)

 Healthcare Services Post Orders - Assistant Director for Healthcare Services

 Division Inmate Notification – Assistant Director

DO 101

APPROVING AUTHORITY

(Requests for Proposals) (2)

The Director, Deputy Directors, Assistant Directors, Deputy Assistant Directors, Wardens, Deputy Wardens,

Bureau Administrators or their designees who review, approve and prioritize RFP’s as defined in this Department

Order.

DO 102

APPROVING AUTHORITY

(Disciplinary Actions) (3)

Individuals to whom the Director has delegated authority to recommend corrective disciplinary action and

implement that which is approved. Approving authorities include the Deputy Director, Chief of Staff, Inspector

General, Assistant Directors, Deputy Assistant Directors, Deputy Wardens, Bureau Administrators, and Unit

Administrators. These positions are designated in accordance with the pay grade level of the employee to be

disciplined, and the severity of the corrective disciplinary action. (See Department Order #601, Internal Affairs

Investigations and Employee Discipline)

DO 501

DO 518

DO 525

DO 527

DO 601

ARCHITECTS AND

ENGINEERS

An individual or firm offering professional services in the analysis, creation, development and preparation of

drawings, specifications, bidding requirements and general administration of construction contracts.

DO 401

ARIZONA AUTOMATED

FINGERPRINT

IDENTIFICATION SYSTEM

(AZAFIS)

A computerized network which is controlled and housed by the Department of Public Safety.

DO 121

ARIZONA AUTOMATED

FINGERPRINT-

IDENTIFICATION SYSTEM

(AZAFIS)/ADCRR SITE

ADMINISTRATOR

A staff member who is the liaison between the Department of Public Safety for the AZAFIS system, and the

vendors who provide the equipment and software for access to the AZAFIS Identification System.

DO 121

ARIZONA BOARD OF

EXECUTIVE CLEMENCY/ICE

DEPORTATION HEARING

VISITOR

Any person entering a Department Institution or private prison for the purpose of attending an Arizona Board of

Executive Clemency or Immigration and Custom Enforcement Deportation hearing.

DO 202

ARIZONA CORRECTIONAL

INFORMATION SYSTEM

(ACIS)

A host-based electronic data processing system containing the primary inmate database applications used in

inmate management systems.

DO 102

DO 901

ARIZONA CORRECTIONAL

INDUSTRIES (ACI) BOARD

OF DIRECTORS

An Advisory Board which consists of the Director or designee, as Chairman of the Board; and board members

consisting of the Chief of Staff and Deputy Director, current or past representative from the Legislature, minimum

of one prominent representative of the private sector business or higher educational community. The Advisory

Board shall meet periodically based on input need, for the purpose of reviewing the business and financial

operations of ACI.

DO 115

ARIZONA CORRECTIONAL

INDUSTRIES (ACI)

CONTRACT PARTNER

A company, agency or organization that has entered into a contract for the purpose of establishing an inmate

labor program between the Department and the corporate/governmental entity.

DO 503

ARIZONA CORRECTIONAL

INFORMATION SYSTEM

(ACIS) COUNT SHEET

An automated listing of all assigned inmates which may be generated by inmate name in alphabetical order,

inmates by housing assignment, or inmates by work/program assignment.

DO 701

ARIZONA CORRECTIONAL

INFORMATION SYSTEM

(ACIS) FACILITY

POPULATION REPORT

An electronic report reflecting the capacity, inside count and outside count for all facilities.

DO 701

ARIZONA CRIME

INFORMATION CENTER

(ACIC)

The Arizona counterpart of NCIC, available for entries and inquiries through the ACJIS network; the common

acronym is ACIC. Most ACIC and NCIC files are totally independent.

DO 121

ARIZONA CRIMINAL

JUSTICE INFORMATION

SYSTEM (ACJIS)

A computerized network maintained by the Department of Public Safety which is available to authorized local,

state and federal criminal justice agencies. The ACJIS network is connected to two national computer networks;

the National Law Enforcement Telecommunications System (NLETS) and the NCIC. ACJIS is available 24-hours

per day, seven days per week basis.

DO 121

ARIZONA CRIMINAL

JUSTICE INFORMATION

SYSTEM (ACJIS) LIAISON

A staff member at each ACJIS site and each authorized work area, designated by the Deputy Director, Assistant

Director, Warden, Bureau Administrator, and the Contract Beds Operations Director, acting as the liaison between

the work area and the SSO.

DO 121

ARIZONA CRIMINAL

JUSTICE INFORMATION

SYSTEM (ACJIS) SYSTEM

SECURITY OFFICER (SSO)

A staff member who is the liaison between the ADCRR, the Department of Public Safety, and the ACJIS Interface

System contractor and ensures compliance with all laws, rules, regulations and this Department Order.

DO 121

ARIZONA DEPARTMENT OF

ADMINISTRATION (ADOA)

DIRECTOR

The Director of the Arizona Department of Administration.

DO 518

ARIZONA DEPARTMENT OF

ADMINISTRATION (ADOA)

SCHEDULE OF

DEPRECIATION

Is provided by the ADOA for liaisons use in depreciating inmate claims indicating a fair market value guide based

on the age of a property item and a relative percentage value reduction for each year after purchase.

DO 909

ARIZONA DEPARTMENT OF

CORRECTIONS,

REHABILITATION AND

REENTRY (ADCRR) TAX

IDENTIFICATION NUMBER

(TIN) ADMINISTRATOR

Position that processes all SSN/Tax ID verifications for inmates being placed into a WIPP position.

DO 903

ARIZONA FINANCIAL

INFORMATION SYSTEM

(AFIS)

The statewide system used for general accounting transactions.

DO 102

DO 303

ARIZONA LAW

ENFORCEMENT

TELECOMMUNICATIONS

SYSTEM

A telecommunications system that provides for the exchange of criminal justice information between terminals

within the State of Arizona. The common acronym is ALETS.

DO 121

ARIZONA MEDICAL

MARIJUANA CARD

VERIFICATION WEBSITE

A secure, password-protected web-based system established and maintained by the DHS that is available to law

enforcement personnel and nonprofit medical marijuana dispensary agents on a 24 hour basis for verification of

registry identification cards. The website will only accept the 20-digit registry identification card number and if

valid, will provide the name of the cardholder and when available, the amount of marijuana dispensed in the last

60 days. Staff can register at https://azmmr.azdhs.gov and verify at https://azmmv.azdhs.gov.

DO 1003

ARIZONA PEACE OFFICER

STANDARDS AND

TRAINING (AZPOST) BOARD

A Governor appointed board whose powers and duties include making recommendations on all matters relating

to law enforcement and public safety, prescribing minimum qualifications for law enforcement and correctional

officers, prescribing minimum courses of training and minimum standards for training facilities for law

enforcement and correctional officers, and recommending curricula for advanced courses and seminars in law

enforcement and intelligence training.

DO 509

ARIZONA PROCUREMENT

CODE

The compilation of Arizona Revised Statutes and Arizona Administrative Code issued by the State Procurement

Office that collectively comprises the rules and guidelines for all procurements within the state.

DO 302

ARIZONA STATE EMPLOYEE

DRIVERS RECORD

APPLICATION (ASEDRA)

A system managed by ADOA which matches an employee’s driver’s license number, date of birth and EIN, to

access ADOT MVD record information, and stores a list of state employees designated as driving vehicles on

state business, in accordance with the Arizona Administrative Code (A.A.C.) Title 2, Chapter 10, Section 207.12.

DO 405

ARIZONA STATE EMPLOYEE

DRIVERS RECORD

APPLICATION (ASEDRA)

COORDINATOR

The designated employee, located in the Fire, Safety and Loss Prevention Office, who is responsible for reviewing

the records of employees driving on state business and coordinates with the Employee Relations Unit to ensure

appropriate action is taken in accordance with statute.

DO 405

ARIZONA STRATEGIC

ENTERPRISE TECHNOLOGY

(ASET) OFFICE

In alignment with the strategic missions of state agencies, ASET develops and executes the statewide information

technology strategy as well as provides capabilities services and infrastructure to ensure the continuity of mission

critical and essential systems for the State of Arizona.

DO 102

DO 126

ARMORER

A designated staff member who maintains the operation of the armory and makes authorized repairs to

Department or private prison firearms within the parameters of their current certification and Department

specifications.

DO 716

ARMORY

A specific location that is:

 Designed to provide secure storage for firearms, ammunition and related equipment.

 Equipped for maintaining and making authorized repairs to Department or private prison firearms.

DO 716

ARTS AND CRAFTS

Any endeavor, hobby or enterprise that may produce items suitable for public sale, but which is not a full-time

occupation for the inmate. Approved arts and crafts activities are outlined by custody in Department Order #906,

Inmate Recreation/Arts and Crafts and Department Order #909, Inmate Property.

DO 906

DO 909

ASBESTOS TESTING

Prior to reconstruction or remodeling of any building constructed prior to 1981, asbestos testing in the affected

work area must be performed. Test results documenting an asbestos free environment or submission of positive

test results along with an asbestos remedial plan must be documented at the time of plan review and submission.

(R-18-2-1101 National Emissions Standards for Hazardous Air Pollutants (NESHAP’S).

DO 401

ASSAULT

Definition for Inmate on Staff Assaults

 Inmate on staff assault with weapon:

a) Striking or attempting to strike a staff member with a weapon. Weapon includes the following:

1. Anything designed for lethal use, or

2. Anything, under the circumstances in which it is used, or attempted to be used, is readily

capable of causing physical injury or death.

 Inmate on staff assault without weapon:

a) Striking or attempting to strike a staff member; such as head-butting, punching, pushing, or kicking.

b) Throwing or projecting bodily or non-bodily fluids on or at a staff member. Bodily fluid includes but

is not limited to saliva, blood, seminal fluid, urine and/or feces.

c) Other offensive contact with a staff member; such as choking, grabbing, tripping, and biting.

Definition for Inmate on Inmate Assaults

 Inmate on inmate assault with weapon:

a) Striking or attempting to strike another inmate with a weapon. Weapon includes the following:

1. Anything designed for lethal use, or

2. Anything, under the circumstances in which it is used, or attempted to be used, is readily

capable of causing physical injury or death.

 Inmate on inmate assault without weapon:

a) Striking or attempting to strike another inmate; or

DO 803

DO 805

b) Throwing or projecting bodily or non-bodily fluids on or at another inmate. Bodily fluid includes but

is not limited to saliva, blood, seminal fluid, urine and/or feces.

ATTORNEY

An attorney-at-law licensed to practice in any state or federal jurisdiction.

 Who has entered into or may in the future enter into an attorney-client relationship with the inmate or

has been appointed to represent the inmate, as evidenced by court record, court order or by the inmate's

written authorization.

DO 902

AT-WILL

An employment relationship where either party to the relationship may sever the relationship at any time for any

reason other than an unlawful reason.

DO 502

DO 512

AUDIO BOOK

A taped reading of a book or book condensation reproduced in audiocassette or similar form.

DO 914

AUTHORIZED MEDIA

REPRESENTATIVES

Department’s authorized media representatives are the Director, Deputy Director, Chief of Staff, Inspector

General, Chief of Government Affairs, Media Relations Office and individual employees designated by the

Director.

DO 207

AUTHORIZED MOVE

A move of an eligible employee (employed by the state for a minimum of six months) to a new work location

that is 50 or more miles from his or her current work location and residence.

DO 309

AUTHORIZED STAFF

Assistant Directors, Wardens, and Bureau Administrators or designees authorized to submit requests to

purchase, transfer, and reassign state vehicles.

DO 405

AUXILIARY AIDS AND

SERVICES

Auxiliary aids and services includes—

(1) Qualified interpreters on-site or through video remote interpreting (VRI) services; notetakers; real-time

computer-aided transcription services; written materials; exchange of written notes; telephone handset amplifiers;

assistive listening devices; assistive listening systems; telephones compatible with hearing aids; closed caption

decoders; open and closed captioning, including real-time captioning; voice, text, and video-based

telecommunications products and systems, including text telephones (TTYs), videophones, and captioned

telephones, or equally effective telecommunications devices; videotext displays; accessible electronic and

information technology; or other effective methods of making aurally delivered information available to individuals

who are deaf or hard of hearing;

(2) Qualified readers; taped texts; audio recordings; Brailled materials and displays; screen reader software;

magnification software; optical readers; secondary auditory programs (SAP); large print materials; accessible

electronic and information technology; or other effective methods of making visually delivered materials available

to individuals who are blind or have low vision;

DO 108

DO 926

(3) Acquisition or modification of equipment or devices; and

(4) Other similar services and actions.

BACKGROUND APPLICANT

 A person who applies for a position with the Department as an employee, as outlined in Department Order

#504, Recruitment and Hiring. This includes prospective Correctional Officer Series employees (i.e.,

Correctional Officers I, II, III, IV, Corporal, Correctional Officer Retirement (CORP) and Community

Corrections Officers), including rehires and former officers, Special Investigators (Certified Peace Officers)

and Non-Correctional Officer Series employees.

 A person who applies for a position as a contractor and/or Program Associate.

 A person who wishes to serve as a volunteer as defined in Department Order #204, Volunteer Services or

as a student intern.

 Representatives of other agencies and/or the private sector visiting institutions/facilities for business/

training related purposes (i.e., State Auditor, pre-bid contractor meetings and inter-agency training).

DO 602

BACKGROUND CHECK FEE

The background check fee is a one-time, non-refundable fee for conducting background checks on adult visitation

applications, as authorized by Senate Bill 1621 (Laws 2011, Chapter 33), signed into law and effective July 20,

2011.

DO 911

BASE SALARY

An employee’s salary excluding supplemental pay provided by ADOA Personnel Rule R2-5A-403, overtime pay

or other pay allowances provided by law.

DO 512

BED INFORMATION DATA

SHEET (BID)

A document which identifies the number, status, type and location of beds within a specified unit, which is

verified and signed by the Deputy Warden/Warden, and signed by the Assistant Director.

DO 701

BED TYPES/

CAPACITY

Rated (R) Beds – Beds which are by physical design or as defined by law or court order, or as determined in

relation to staffing level, food service, water and sewage capabilities, a permanent part of a unit.

Temporary (T) Beds - Beds added to a unit in addition to permanent beds assigned to that unit such as tents, or

beds in day rooms. Temporary beds are not part of the physical design of a unit and can result in overcrowding,

impact staff and inmate safety, and create a strain on the physical plant, such as water and sewage capabilities.

 Temporary Beds may be General Population, Health/Mental Health or Special Use.

 Temporary Beds are not included in the Designated Capacity.

General Population (GP) Beds - Beds which are classified on the basis of the increasing security levels as

DO 701

determined by Custody Classification and Internal risk scores, and are available throughout the system to receive

appropriately classified inmates.

 General Population Beds may be Rated or Temporary.

 General Population Beds shall be included as part of the Designated Capacity and the Operating Capacity.

Special Use (SU) Beds - Beds to be used for disciplinary isolation, investigative detention, maximum behavior

control, and mental health observation or medical inpatient care.

 Special Use Beds may be Permanent or Temporary.

 Special Use Beds shall not be included as part of the Designated or Operating Capacity.

Emergency (E) Beds - Beds created for short term use due to an emergency situation such as a disturbance, fire,

flood, or due to unscheduled violator arrivals, etc.

Designated (DC) Capacity - The sum total of Rated, General Population, Health and Mental Health Beds.

Operating (OC) Capacity – The sum of Rated and Temporary Beds.

Institutional (IC) Capacity - All beds Rated and Temporary, General Population, Health and Mental Health and

Special Use beds.

BEREAVEMENT LEAVE

Is paid leave up to 24 hours, and may be extended an additional 16 hours if the employee travels out of the state

for the services, which may be taken due to the death or funeral of a spouse, natural child, adopted child, foster

child, stepchild, natural parent, stepparent, adoptive parent, one who functioned in “loco parentis”, grandparent,

grandchild, brother, sister, brother-in-law, sister-in-law, mother-in-law, father-in-law, son-in-law or daughter-in-

law.

DO 512

BIOLOGICAL EVIDENCE

Includes a sexual assault forensic examination kit, semen, blood, saliva, hair, skin tissue or other identified

biological material.

DO 608

BISEXUAL

A person who is romantically or sexually attracted to both sexes.

DO 810

DO 811

BLOODBORNE PATHOGENS

Pathogenic (disease-causing) microorganisms that are present in human blood that may cause disease in humans,

such as, but not limited to Hepatitis and HIV.

DO 116

BOARD LIAISON

A staff member, at a Department institution or at a private prison, who has the responsibility for coordinating the

Hearings conducted by the Arizona Board of Executive Clemency within the institution.

DO 1001

BODY PART

An organ, eye or tissue of a human being. Part does not include the whole body. A.R.S. §36-841(18)

DO 922

BONA FIDE OCCUPATIONAL

QUALIFICATIONS

Defensible requirements for a position that are actual qualifications for performing the job (e.g., medical/physical

standards, age, religion, sex or national origin). Bona Fide Occupational Qualifications are clearly announced, in

writing, to all applicants for the position.

DO 501

DO 502

DO 527

BRANCH OF SERVICE PIN

An insignia which identifies an employee is serving or has served in a branch of the United States military, such

as the Department of Navy. These pins are also referred to as lapel pins and are approximately 1/2 inch in

diameter. Note: This is not the Unit Crest Pin which is only authorized to be worn on an official military uniform.

DO 503

BREATH ALCOHOL

TECHNICIAN

A contract professional certified by the Department of Transportation to operate and read a breath analyzer or

similar testing machine utilized to perform a breath alcohol test.

DO 522

BRIDGE (Dental)

A partial denture anchored to adjacent teeth which fill a gap.

DO 1101

BUDDY SYSTEM

A procedure in which two people, the "buddies", operate together as a single unit so that they are able to monitor

and help each other, for mutual safety in a hazardous situation; a system of organizing into work groups in such

a manner that each member of the work group is designated to be observed by at least one other member in the

work group. The purpose of the buddy system is to provide rapid assistance to buddies in the event of an

emergency. OSHA 29 CFR 1910.120 mandates use of the BUDDY SYSTEM when making any entry.

DO 918

BUDGET UNIT

A division, institution, bureau or other section in which responsibility for capital assets or stewardship resources

is established.

DO 302

DO 304

BUDGET UNIT SUPERVISOR

(1)

A Deputy Director, Assistant Director, Bureau Administrator or Warden.

DO 302

DO 304

BUDGET UNIT SUPERVISOR

(2)

The staff members at the various levels of supervision who are responsible for budget development or input;

developing or implementing controls for allocated funds; approving or signing as authority for expenditures,

encumbrances and obligations of allocated funds.

DO 309

DO 405

BUILDING AND BUILDING

IMPROVEMENTS

Items attached to or become a permanent part of a building, such as motors, pumps, water heaters/fountains,

boilers, central air conditioning units, carpeting and drapes, shall be considered as part of a building or building

improvements. They shall not be recorded as separate fixed assets.

 Rented or leased equipment not intended to be purchased, along with all component parts, regardless of

cost or life expectancy shall be excluded from the fixed assets inventories.

DO 304

BUILDING COORDINATOR

The employee assigned by the Deputy Director to coordinate emergency preparedness and to exercise initial

command during an emergency situation at Central Office.

DO 706

BUILDING KEY

A metal key that opens either an outer or inner door of any Central Office building.

DO 702

BUILDING RENEWAL

Major activities that involve the repair or reworking of a building and the supporting infrastructure that will result

in maintaining a building’s expected useful life. Building renewal does not include new building additions, new

infrastructure additions, landscaping and area beautification, routine maintenance or demolition and removal of a

building. (A.R.S. §41-790)

DO 401

BUSINESS CASUAL ATTIRE

Attire that is less formal in nature than professional business attire, but remains appropriate for a conservative

office environment.

DO 503

BUSINESS CHECKS

Checks received through the mail for deposit into the Spendable Account limited to Payroll (final payroll for new

inmates), Vendor refunds (for purchases made while incarcerated), Annuity (issued by an insurance or investment

company), and one-time Trust, Inheritance, and Settlement checks drawn on a business, estate, or trust account.

DO 905

BUSINESS DAY

The hours between 8:00 a.m. and 5:00 p.m., Monday through Friday, excluding observed State holidays.

DO 105

DO 504

DO 517

DO 527

DO 601

100 CLUB

A non-profit organization that provides assistance, from private contributions, to the families of seriously

injured/deceased Correctional Officers, Detention Officers and law enforcement personnel. The Director appoints

a 100 Club Liaison.

DO 521

CABLE TELEVISION (CATV)

A system in which television programs are transmitted to the sets of subscribers by cable rather than by a

broadcast signal.

DO 102

CAGED VEHICLE

A vehicle in which the passenger compartment is secured by means of a cage or other mechanism which prevents

an inmate from interfering with the driver and from exiting the secure passenger compartment.

DO 705

CANDIDATE

A person whose education, experience and competencies meet the requirements of a position and may be

considered for employment.

DO 504

CAPITAL ASSETS

Items that are non-consumable and not attached or considered a permanent part of a building, and that are

acquired by the Department through purchase, donation or lease-purchase or assembly with a unit cost of $5,000

or more and a useful life of at least one year.

DO 302

DO 304

CAPITAL PROJECTS

Buildings, structures, facilities and areas constructed for the use or benefit of the State. (A.R.S. §41-790)

DO 401

CAREER AND TECHNICAL

EDUCATION (CTE)

A work assignment designed to provide vocational training or the development of specialized skill sets to enhance

employment opportunities upon release from custody.

DO 910

CASE

A person with clinical signs and symptoms of a communicable disease confirmed by laboratory findings or by a

physician's diagnosis based on clinical observation, or by epidemiologic associations with the communicable

disease, the causative agent or its toxic products.

DO 1102

CELLULAR DEVICE

A device that has a cellular connection associated with it. This may include; tablets with cellular capabilities,

cellular phones, laptops with cellular capabilities wristwatch with cellular capabilities, or any device capable of

cellular capabilities.

DO 102

DO 104

CENTRAL CLASSIFICATION

One or more classification staff members at the Calculation, Records and Population Management Bureau level,

who review and approve Classification actions.

DO 901

CENTRAL OFFICE (1)

Any building or facility, other than facilities designated as prisons or prison units designated as an administrative

headquarters for the Department. For the purposes of this Department Order the following locations apply:

 701 East Jefferson Street, Phoenix

 1831 West Jefferson Street, Phoenix

 801 South 16

Street, Phoenix

DO 702

CENTRAL OFFICE (2)

Any building or facility, other than facilities designated as prisons or prison units designated as an administrative

headquarters for the Department. For the purposes of this Department Order the following locations apply:

 701 East Jefferson Street, Phoenix

 1831 West Jefferson Street, Phoenix

 801 South 16

Street, Phoenix

 ACI: 3279 East Harbor Drive, Phoenix

 COTA: 5601 West Trails End Road Tucson

DO 503

DO 706

CENTRAL OFFICE

ACCOUNTABILITY AND

MOVEMENT OFFICER

A staff member assigned to the Calculation, Records and Population Management Bureau responsible for

coordinating the transfer of inmates with the institution Transportation Supervisors.

DO 705

CENTRAL OFFICE

PERSONNEL

Employees assigned to Central Office who are not required to wear a uniform of any kind, and whose duties do

not require frequent contact with offenders. This category includes: Deputy Director, Chief of Staff, General

Counsel, Inspector General, Assistant Directors, Deputy Assistant Directors, Administrators, Bureau/Unit

Administrators and all support and clerical personnel assigned to Central Office.

DO 503

CENTRAL OFFICE

PERSONNEL FILE

The official personnel record for each employee, maintained at the Human Resources Operations Unit at Central

Office for all employees.

DO 507

CENTRAL PROMOTIONAL

A list of individuals who have passed a written examination, an Oral Board Panel interview and met all other

requirements of positions for which they have applied.

DO 504

CENTRAL RECORD

REPOSITORY

An area designed by the STG Unit Supervisor designated to maintain STG Validated and Suspect Files.

DO 806

CENTRAL TRAVEL

ACCOUNT (CTA) GHOST

CARD

A corporate account number (not a physical card) provided through State contract to State agencies. The ghost

card shall be used to finance the cost of airfare and lodging for travel on official State business.

DO 310

CERTIFICATION

The formal designation of a club, group, gang or organization as an STG by the Director, based upon an STG

Unit Threat Assessment.

DO 806

CERTIFIED DOCUMENT

A document(s) that has an affixed notarized statement indicating that the document is a true copy of the official

record.

DO 201

CHAIN OF CUSTODY (1)

A form utilized to document the process used to account for the integrity of each urine specimen by tracking the

handling and storage from point of collection to the final disposition.

DO 408

DO 522

CHAIN OF CUSTODY (2)

An accounting for the custody of evidence, contraband and property, including names of those in possession,

and dates and times of possession, from the moment it reaches an employee's or third party’s custody until legal

or factual disposition.

DO 909

CHAIN OF CUSTODY FOR

BREATH ALCOHOL TESTING

Breath alcohol determination printed on the breath testing instrument after testing is completed.

DO 522

CHANGE ORDER

A written order to the contractor, signed by the owner and engineer or architect, issued after the execution of

the contract authorizing a change in the work.

DO 401

CHARITABLE

ORGANIZATIONS

Include, but are not limited to:

 Special Olympics (Law Enforcement Torch Run)

 State Employee Charitable Campaign

 Victims’ Rights organizations

 Pack to School

 Domestic Violence organizations

 Women and/or children shelters/organizations

 Any other approved charitable organization deemed appropriate by the Victim Services Administrator

DO 924

CHEMICAL

A substance of, relating to, used in, or produced by chemistry or the phenomena of chemistry (chemical

reactions). Any substance used in or resulting from a reaction involving changes to atoms or molecules, especially

one derived artificially for practical use. For Department purposes, products used for maintenance and sanitation

are chemicals.

DO 407

CHIEF LEGISLATIVE LIAISON

A Department employee who administers the Department's legislative affairs and represents the Department

on bills impacting Department policy, budget, and statutory roles and responsibilities, unless otherwise advised

by the Director or Deputy Director. The Chief Legislative Liaison may rely on the General Counsel, Assistant

Directors or appropriate staff for their expert testimony.

DO 110

CHILD

For the purpose of this Department Order, an inmate under the age of 22.

DO 920

CHILD IN COMMON

Person who identifies on Application to Visit an Inmate, Form 911-4, a minor child in common with the inmate,

thereby, identifying as an immediate family member (refer to definition of immediate family member).

On Application to Visit an Inmate form, the applicant checkmarks (√) relationship with inmate: child in common.

Applicant self-identifies as the parent of a child with the inmate (other than a legal spouse) on the application.

Included with the application, documented proof must be provided, i.e., the minor child’s birth certificate,

identifying the inmate as one of the parents, or a court document or other legal record from a court of law

attesting to the parental relationship with the inmate and child.

DO 911

CHRONIC

Marked by a duration or frequent occurrence.

DO 525

CHRONIC CONDITIONS

Chronic conditions are defined under two categories, one for ADCRR statewide facilities, and one for private

prison contracts.

CHRONIC CONDITIONS REQUIRING REGULAR EXAMINATIONS AND/OR TREATMENT AT ADCRR STATEWIDE

FACILITIES (not private prison contracts):

 Blood Diseases (including those on anticoagulants, or for a term greater than 6 months)

 Cancer (monitored)

 Coccidioidomycosis

 Crohn’s Disease

 Diabetes (monitored)

 End Stage Liver Disease

 Heart Disease (monitored)

 Hepatitis C

 HIV/AIDS (monitored)

 Hyperlipidemia

 Hypertension (monitored)

 Hyperthyroidism

 Latent Tuberculosis Infection (LTBI) (identified by a positive Purified Protein Derivative (PPD) Test)

(monitored)

 Neurologic Disorders (example: Parkinson’s, Multiple Sclerosis, Myasthenia Gravis)

 Renal Disease/Chronic Kidney Disease

 Respiratory Disease (example: COPD, Asthma, Cystic Fibrosis, Chronic Bronchitis) (monitored)

 Rheumatologic Disease (example: Lupus, Rheumatoid Arthritis)

 Seizure Disorder (monitored)

 Serious Mental Illness (SMI) (monitored)

 Sickle Cell Disease

There is no healthcare fee for these conditions. Clinical guidelines have been developed for these

conditions.

DO 1101

CHRONIC CONDITIONS REQUIRING REGULAR EXAMINATIONS AND/OR TREATMENT UNDER PRIVATE PRISON

CONTACTS (not ADCRR statewide facilities) unless otherwise identified in contract language:

 Cancer (monitored)

 Diabetes (monitored)

 Heart Disease (monitored)

 HIV/AIDS (monitored)

 Hypertension (monitored)

 Latent Tuberculosis Infection (LTBI) (identified by a positive Purified Protein Derivative (PPD) Test

(monitored)

 Respiratory Disease (example: COPD, Asthma, Cystic Fibrosis, Chronic Bronchitis) (monitored)

 Seizure Disorder (monitored)

 Serious Mental Illness (SMI) (monitored)

There is no healthcare fee for these conditions.

CIRCULATED MATERIAL

Books, periodicals, and various resource materials Resource Centers/libraries make available to inmates for check

out; for either use within or outside the Resource Center/library.

DO 919

CIRCULATION

TRANSACTIONS

The act of checking out materials or renewing materials previously checked out, generally for use outside of the

Resource Center/library, but can include items checked out for use within the Resource Center/library. The

checking out as well as the return of an item is each counted as a single transaction. Renewal begins a new

transaction. This may include books, magazines, newspapers, references, videos and encyclopedias.

DO 919

CIVIL RIGHTS

Rights guaranteed by the United States Constitution.

DO 902

CLAIM HISTORY LOG

A system for recording and tracking each submitted claim during a calendar year.

DO 909

CLAIMS ADJUSTOR

An ADOA Risk Management Section representative responsible for insurance claims dealing with safety and loss

activities.

DO 909

CLASS “A” TOOLS

Tools most likely to be used in an escape, escape attempt or to manufacture and use as a weapon to inflict

serious bodily harm.

DO 712

CLASS “B“ TOOLS

Tools less likely to be used in an escape, escape attempt or to manufacture or serve as a weapon.

DO 712

CLASS A AND B

VIOLATIONS

A rule violation of such significance that a finding of guilt could result in penalties, which may include the loss

of earned release credits, restitution, fines or placement in Class III.

DO 803

CLASS C VIOLATION

A Department rule violation for which an informal resolution is not sufficient, but loss of earned release credits,

placement in Class III or fines shall not be imposed.

DO 803

CLASSIFICATION ACTION

REQUEST/ POSITION

The official document that outlines job responsibilities, Knowledge, Skills, Abilities (KSAs) and the essential

functions of the job.

DO 504

DESCRIPTION (CAR/PD)

FORM

CODE RED TRANSPORT

For the purposes of this Department Order, the transport of a high risk inmate, a high escape risk inmate, a

validated STG inmate or a Condemned Row inmate. Such transports require the presence of a Sergeant as the

third Transportation Officer.

DO 705

COLLATERAL

Any individual or agency that has a relationship to an offender that serves as a source of information or point of

contact, including but not limited to friends, family members, law enforcement, victims, neighbors, treatment

providers, ministers, volunteers, teachers, employers, etc.

DO 1003

COLLECTION

SITE/LABORATORY

Any locations used by the state provider or contractor including any mobile unit or contracted facility.

DO 408

COLLECTION

SITE/LABORATORY PERSON

For the purpose of this Department Order, a person who instructs and assists CDL drivers at a collection

site/laboratory; receives and makes initial inspections of CDL drivers’ specimens, and initiates and complete the

Chain of Custody form.

DO 408

COLORING BOOK

A type of book containing line art to which people are intended to add color using crayons, colored pencils,

marker pens, paint or other artistic media. May not contain nudity or other acts of violence that would be

prohibited by Department Order #914, Inmate Mail.

DO 914

COMMERCIAL DRIVER’S

LICENSE (CDL)

A license required by the Commercial Motor Vehicle Safety Act of 1986 in order to operate a commercial motor

vehicle (CMV).

DO 408

DO 522

COMMERCIAL DRIVER’S

LICENSE (CDL) DRIVER

Any permanent, probationary, temporary, or intermittent employee performing duties (for ADCRR) that require

possession of a CDL to operate a commercial motor vehicle (CMV). For the purpose of pre-employment/post-

offer testing, this includes all prospective employees applying for positions requiring a valid CDL.

DO 408

DO 522

COMMERCIAL MOTOR

VEHICLE (CMV)

A motor vehicle or combination of motor vehicles which:

 Has a gross combination weight of 26,001 or more pounds inclusive of a towed unit with a gross vehicle

weight rating of more than 10,001 pounds.

 Has a gross vehicle weight rating of 26,001 or more pounds.

 Is designed to transport 16 or more passengers, including the driver.

 Is used in the transport of hazardous materials requiring placards.

DO 408

COMMUNICATIONS AND

ACCOMMODATIONS PLAN

An individualized list of auxiliary aids and services and reasonable modifications that will be provided to each

inmate with a vision disability to ensure effective communication and equal access to programs, services,

facilities, and activities.

DO 926

COMMUNITY BETTERMENT

PROJECT

Any public or private work project that uses prisoners and services to benefit the State in terms of health, safety,

welfare and aesthetics.

DO 903

COMMUNITY COLLEGE

LIAISON

The community college employee responsible for managing occupational training programs within an institution.

DO 910

COMMUNITY CORRECTIONS

CONTRACT LIAISON

Located within Community Corrections, the position responsible for proving contract oversight, clearance

process, and communication.

DO 205

COMMUNITY RESOURCES

Formal self-improvement type programs facilitated by community agencies (e.g., Arouet, CMS, etc.).

DO 925

COMMUNITY SUPERVISION

Date of offense on or after January 1, 1994. Pursuant to A.R.S. §41-1604.07, a term of Community Supervision

imposed by the committing court, which shall be served consecutively to the actual period of imprisonment.

DO 1002

COMMUNITY SUPERVISION

OFFENDER

Offenders who are sentenced under the Truth-in-Sentencing structure, which is defined as sentenced on or after

January 1, 1994.

DO 1006

COMMUTATION OF

SENTENCE

Pursuant to A.R.S. §13-603, an action recommended by the ABOEC and approved by the Governor.

 After January 1, 1994, if the trial court thinks the sentence the law requires is clearly excessive, the

court may enter an order allowing the defendant to petition the ABOEC for a commutation.

 Commutation changes the penalty imposed by the court to a less severe sentence.

DO 1002

COMMUTING MILES

Commuting miles consist of an employee’s home-to-work and work-to-home travel at the beginning and end of

workdays.

DO 310

COMPENSATION

Any remuneration received for the performance of inmate work in Prison Industries Programs, private sector,

prison contracts or WIPP.

DO 905

COMPENSATORY TIME

(COMP TIME)

Compensation for overtime worked in the form of leave hours rather than cash payment.

DO 512

COMPETENT

For the purpose of this Department Order, the ability to understand the disciplinary process, charges, and possible

sanctions. An inmate on a medical or mental health watch does not automatically confer a status of non-

competency.

DO 803

COMPLAINANT

The person(s) who makes the initial complaint or files a formal charge against an employee.

DO 601

COMPLAINT

An allegation of employee misconduct, which may be initiated by any person.

DO 601

COMPLETE

CORRESPONDENCE FILE

The incoming correspondence, the transmittal memorandums, if any; the Department's response and supporting

documentation, if any.

DO 103

COMPLEX FOOD SERVICE

LIAISON

A designated Department Food Services staff member responsible for communication, administration, contract

compliance monitoring, invoice reviewing, and the daily coordination of operational requirements.

DO 912

COMPLEX MORTALITY

REVIEW COMMITTEE

(CMRC)

Mortality review shall be held at the deceased inmate’s institution. The Committee consists of the following

members: Contract Healthcare Provider (CHP) Facility Health Administrator, Site Medical Director, Director of

Nursing, Site Mental Health Professional, ADCRR Contract Monitor and as appropriate, the institutional Warden

and Deputy Warden of the inmate’s unit.

DO 1105

COMPLEX VOLUNTEER

COORDINATORS

Senior Chaplain or designated institutional staff members (when no Senior Chaplain is assigned) responsible for

coordinating the volunteer appointment process.

DO 204

COMPLIANCE

Any employee's on and off duty behavior that conforms to the requirements of State and Federal laws, State

Rules and Department Orders, including those related to employee conduct, conflict of interest, and political

activity listed in the Authority section of this Order. Additionally, the on and off duty behavior of any employee

that conforms to the Department's Code of Ethics (See Attachment A).

DO 501

COMPLIANCE CHECK

The cursory search of a residence comprising of the offender’s room and common areas of the residence and

property; all compliance checks shall be conducted in a team of two or more officers and be conducted a minimum

of one time monthly per Community Corrections office.

DO 1003

COMPLIANCE SWEEPS

A large scale compliance check that has been pre-planned and submitted in writing to the Community Corrections

Operations Director for approval prior to conducting the sweep. The sweep may consist of full office, multi-office,

or statewide participation. Law enforcement and the Department Fugitive Apprehension Unit shall be notified of

the pre-authorized sweep, prior to conducting the sweep.

DO 1003

COMPUTER HARDWARE

Computer processing units, modems, printers and other physical components used in electronic data processing

operations at the mainframe, mid-range and microcomputer levels.

DO 102

DO 126

CONCURRENT SENTENCES

Two or more sentences to be served at the same time. The Expiration date is computed on each case based on

the individual term, sentence date and jail credit. The inmate shall meet eligibility on all sentences prior to being

released.

DO 1002

CONCURRENT/

CONSECUTIVE CUSTODY

INMATE

An inmate serving time in another state or federal institution after having filed for disposition of outstanding

Arizona charges under the Interstate Agreement on Detainers Act and having been sentenced to serve the Arizona

sentence concurrent or consecutive with the other jurisdiction, (the sentencing county shall be responsible for

placing a "Detainer" on the offender with the other jurisdiction. The Department shall be responsible for placing

a "Notification Request" in conjunction with the County's detainer).

 An inmate, who absconded/escaped from Community Corrections Bureau Supervision or escaped from

the Department's custody, was convicted of a crime and sentenced to serve time in another state or

federal jurisdiction, (if applicable, the Department shall be responsible for placing a "Detainer" on the

absconder/escapee for time owed to the Department).

 An inmate who has been granted a Parole pursuant to A.R.S. §31-412[B], "Parole to Detainer," has

waived extradition and is serving another state or federal jurisdiction's term of imprisonment. (The

DO 1002

Department shall be responsible for placing a "Detainer" on the parolee until the parolee has been granted

a Parole pursuant to A.R.S. §31-412[A] or until the parolee has reached another release type.)

CONDUCTED ELECTRICAL

WEAPON (CEW)

An incapacitation device, such as the stun belt or stun shield, or a neuro-muscular incapacitation device, such as

the TASER, approved by the Department for use as a non-lethal level of force.

DO 509

DO 510

DO 705

DO 1003

CONFIDENTIAL

COMMUNICABLE DISEASE

INFORMATION

Personal data which may be used to identify a particular inmate (e.g., the inmate's name, social security number

and housing location) derived from the inmate's Medical Records or other source.

DO 1102

CONFIDENTIAL DATA

A class of data whereby its unauthorized disclosure, alteration or destruction could result in significant risk to

the mission, safety or integrity of the Department and/or its constituents.

DO 102

DO 126

CONFIDENTIAL INFORMANT

A person who provides confidential information which, if revealed, could jeopardize the safety of the informant or

other persons.

DO 803

CONFIDENTIAL

INFORMATION

For the purposes of this Department Order, confidential information is defined as records or portions of records

that identify a confidential informant or confidential information or are Medical Records. Information that could

endanger any person, may jeopardize an on-going investigation, is considered confidential by statute, is restricted

by federal regulations or is included in Medical Records, which are restricted by doctor-patient privilege or other

laws.

DO 901

CONFIDENTIAL RECORD

Record(s) not accessible to or obtainable by the general public. Confidential Records are exempted from the Public

Records Law.

DO 201

CONFINED SPACE

A space which:

 Is large enough and configured in a manner that an employee can bodily enter and perform assigned work.

 Has limited or restricted means for entry or exit (i.e., tanks, vessels, silos, storage bins, hoppers, vaults,

and pits).

 Is not designed for continuous employee occupancy.

DO 404

CONFINED SPACE ENTRY

PERMIT

The written or printed document that is provided by the employer to allow and control entry into a permit-required,

space which contains the information about the confined space entry and personnel who, once approved,

authorizes the entry.

DO 404

CONFIRMATION

The specimen that tested presumptive positive sent to the laboratory to verify the accuracy of the first result.

DO 709

CONFIRMATION TEST

Alcohol - A second test performed when a screening test results in 0.02 grams or greater of alcohol per 210

liters of breath. The confirmation test provides quantitative data of alcohol concentration.

DO 408

DO 522

Drugs - A second analytical procedure to identify the presence of a specific drug or metabolite which is

independent of the screening test and which uses a different technique and chemical principle from that of the

screening test.

CONFIRMED DRUG TEST

A confirmation test result received by a Medical Review Officer from a contracted collection site/laboratory.

DO 408

DO 522

CONSTRUCTION

EQUIPMENT

Equipment, which:

 Is designed/constructed for site grading, debris removal, construction materials handling, construction

equipment, materials transportation and trenching and other construction activities.

 Includes but is not limited to hoe/spreader equipment, all-terrain lift trucks and boom trucks.

DO 405

CONSUMABLE FOOD ITEMS

Authorized food items purchased from the inmate store not considered as a part of the inmate's property.

DO 909

CONTACT

An individual (inmate, employee or visitor) who has direct and prolonged contact or shared air and/or living

space with a person who has a communicable disease, resulting in the probability the transmission of a

communicable disease may have occurred.

DO 1102

CONTACT VISITATION

A visit between an inmate and his/her visitor that is conducted under staff supervision in an open area, allowing

for limited physical contact and movement within the area.

DO 911

CONTAGION

A contagious disease or a disease-producing agent (virus).

DO 404

CONTAMINATED/

CONTAMINATION

The presence or reasonably anticipated presence of blood or other potentially infectious materials on an item or

surface, to include clothing and other materials.

DO 116

DO 1102

CONTRABAND

Any item considered to be detrimental to the safe, secure, and orderly operation of an institution, off-site

work/program area, Community Reentry Center or Community Corrections Office. Contraband includes, but is

not limited to:

 Any item that could be used as an aid to escape.

 Any non-legal written correspondence or communication discovered as a result of scanning incoming or

outgoing legal mail.

 Any item that could be used to disguise or alter an inmate's appearance.

 Any item of clothing or items for personal use or consumption that are not cleared first through security

or the property room of the institution.

 Cameras, video, audio or related equipment, unless authorized by order of written instructions.

 The introduction and/or possession of any separate components that may aid in the use of wireless

devices and/or multimedia storage devices. This includes, but may not be limited to:

 Cell phone chargers.

 Mobile chargers.

 Cell phone batteries.

DO 202

DO 704

DO 708

DO 902

DO 909

DO 911

DO 914

 Any other item that staff reasonably determines may aid in the use of wireless devices and/or

multimedia storage devices.

 Allowable items which are:

 Possessed without permission.

 Discovered in improper locations.

 Over set allowable amounts.

 Obtained in improper manners or methods.

 In altered forms or conditions. Altered forms or conditions does not include a determination by

complex mail room staff, the Office of Publication Review, or other designated staff to separate

allowable content from unauthorized content and/or contraband, if separable, so that allowable

content may be delivered to inmates and unauthorized content and/or contraband may be excluded

pursuant to this Department Order.

CONTRABAND CONTROL

OFFICER

Staff assigned by the Warden and Deputy Warden to coordinate transportation, storage, documentation and

disposition of contraband, evidence and unclaimed property.

DO 909

CONTRACT BEDS

ADMINISTRATOR

The highest-ranking Administrator within the Contract Beds Bureau.

DO 106

CONTRACT BEDS BUREAU

MONITOR

The Contract Beds Bureau Correctional Administrator, whose overall responsibility is to ensure the execution of

the Contract and compliance with Department policy at one or more facilities between the private prison vendor

and the Department. The highest-ranking Department Correctional Administrator assigned to each private prison

is also known as the Lead Contract Monitor.

DO 106

CONTRACT BEDS BUREAU

MONITORING TEAM

Any of the Contract Beds Bureau or other Department staff assigned to private prisons for monitoring purposes.

DO 106

CONTRACT BEDS BUREAU

SUPPORT ADMINISTRATOR

The second-ranking Administrator within the Contract Beds Bureau, equivalent to a Correctional Administrator IV

(Deputy Warden). (During periods when this position has been vacant, the duties have been executed by the

Contract Beds Administrator.)

DO 106

CONTRACT FOOD SERVICE

STAFF (CFSS) DIRECTOR

The position responsible for all unit kitchen operations, CFSS Unit Manager, and contracted Food Service staff

personnel.

DO 912

CONTRACT FOOD SERVICE

STAFF (CFSS) UNIT

MANAGER

The position responsible for the unit kitchen operations and CFSS personnel.

DO 912

CONTRACT HEALTHCARE

PROVIDER (CHP) FACILITY

HEALTH ADMINISTRATOR

A person who, by education, experience, or certification, is capable of assuming responsibility for arranging all

levels of healthcare and ensuring quality and accessible health services for inmates at their assigned prison

complex. May also be referred to as Healthcare Services Administrator.

DO 116

DO 117

DO 701

DO 802

DO 807

DO 922

DO 1102

DO 1103

DO 1104

DO 1105

CONTRACT/AGREEMENT

A written agreement between the Department and an individual, agency, corporation, partnership or professional

organization for the purchase of services, which includes sufficient detail to require accountability and specific

performance from the parties of the contract, and remedies for violation of its terms. A contract/agreement,

whether for governmental or professional services, is based on an offer and acceptance.

DO 302

CONTRACTED COLLECTION

SITE OR LABORATORY

Any locations used by the state provider or contractor including any mobile unit or contracted facility.

DO 522

CONTRACTED COLLECTION

SITE PROFESSIONAL

A person employed by a collection agency or site, who may travel to different Department facilities, to assist

and instruct individuals directed to provide a urine and/or breath alcohol test specimen. The contracted collection

site person is trained to receive and make the initial examination of urine and breath alcohol test specimens, to

include the proper packaging and sealing of the specimen in front of the prospective employee, volunteer applicant

or employee.

DO 522

CONTRACTOR CLEARANCE

UNIT

Located within Central Office Classification and Compensation; for the purposes of centralizing, tracking and

standardizing policy based processes to potentially obtain a clearance for a contractor to work within a Prison

Complex.

DO 205

DO 515

DO 602

CONTRACTOR/PROGRAM

ASSOCIATE

A person, or a state agency, political subdivision, corporation, or association or its employees or assignees,

partnership or professional organization that has the legal capacity to contract or subcontract with the Department

to provide goods or services.

DO 205

DO 302

DO 602

DO 903

CONTRACTOR/VOLUNTEER/

INTERN ID CARD

A white laminated identification card that contains the following information: the individual's name, the

individual’s photograph with the Arizona Flag in the background, the Department’s name and logo, the

contractor/volunteer/intern identifier, and the company name; the ID card expiration date, and the Director’s

signature.

DO 515

CONTROLLED MOVEMENT

The regulated turnout and movement of a specified number of inmates. The limit on the number of inmates,

and the type and degree of control to be imposed shall be determined and applied based on: the type of activity

(meals, recreation, Inmate Resource Center/library, store, etc.); custody level of the unit; inmate classification;

prescribed level of supervision; staffing levels; physical plant; and environmental conditions. These controls

shall be applied to movement within a unit, between units or Departmental institutions, or between a unit and a

non-department location, such as a medical facility, court, or external work site.

DO 701

CONTROLLED SUBSTANCE

For the purpose of this Department Order the definition is the same as defined in A.R.S. §13-3401.

DO 522

CONTROLLED SUBSTANCES

Amphetamines, barbiturates, cocaine, marijuana, methaqualone, opiates, phencyclidine (PCP), and any other

substance, legal or illegal, that impairs or tends to impair an employee’s physical or mental ability to perform their

duties in a safe and competent manner.

DO 408

COOL DOWN PERIOD

An unspecified amount of time where intervention methods are utilized to develop alternative methods to avoid

the use of force. These include the use of custody/non-custody staff, mental health professional or a qualified

Healthcare Professional (other than a Licensed Practical Nurse).

DO 804

CORE COMPETENCY

Fundamental knowledge, ability, or expertise in a specific operational area, subject area or skill set; those activities

essential to the effective operations of an institution or unit. Assessment of an observable or measurable

job-related task by means of a formal job/task analysis process can ascertain whether employees are proficient

in the performance of core duties.

DO 509

CORPORATE ACCOUNT

MONTHLY STATEMENT

A summary of individual statements under one managing account.

DO 303

CORRECTIONAL - RELATED

PURPOSE

For the purpose of this Department Order, an authorized recipient may receive inmate medical history information

for the management and operation of a correctional facility.

DO 1104

CORRECTIONAL

EDUCATION PROGRAM

SUPERVISOR (CEPS)

The Department employee responsible for supervising educational and/or occupational training programs within

an institution or a combination of units.

DO 910

CORRECTIONAL

EDUCATION PROGRAM

TEACHER (CEPT)

The Department employee responsible for providing instruction in Functional Literacy and/or HSE programs.

DO 910

CORRECTIONAL OFFICER

APPLICANT

Any individual applying for a position as a Correctional Officer. This shall include new hires, rehires, promotional,

or transfers from other job classifications.

DO 507

CORRECTIONAL OFFICER IV

A staff member designated by the unit Deputy Warden, who shall be responsible for filling vacancies and meeting

utilization goals by meeting with CO III Plan Managers, Education staff, Treatment staff and other stakeholders

as necessary.

DO 903

CORRECTIONAL OFFICER

SERIES

For the purpose of this Department Order, includes correctional staff series who qualify annually except that

section 6.0 includes Wardens, Deputy Wardens, and Associate Deputy Wardens.

DO 510

CORRECTIONAL OFFICER

STAFFING LEVELS

Shall be identified in a manner consistent with protecting the public, maintaining staff safety, providing for the

health and welfare needs of inmates, and in meeting statutory/constitutional requirements.

DO 524

CORRECTIONAL OFFICERS

TRAINING ACADEMY

(COTA) ADVISOR

A COII assigned to a class for the 7-week duration of the class to act as a mentor and to assist the Class

Instructor.

DO 310

CORRECTIONAL OFFICERS

TRAINING ACADEMY

(COTA) CLASS

INSTRUCTORS

The assigned Sergeant (or Lieutenant) to a scheduled COTA cadet class, who has attended Instructor Certification

and a Train-the-Trainer training.

DO 310

CORRECTIONS COMPACT

INMATES

Inmates accepted for admission into another state or federal institution by contractual agreement to serve their

Arizona sentence, and inmates from another state or federal institution accepted into the Department by

contractual agreement who is not serving an Arizona sentence.

DO 1002

CORRECTIONS

MANAGEMENT

INFORMATION SYSTEM

(CMIS)

A unified, multiple-component, information technology system designed and implemented to support Department

management and operations. CMIS includes, but is not limited to, ACIS and LANs.

DO 102

CORRECTIONS PLAN

The individual inmate management plan developed and periodically reviewed by the COIII plan manager with the

inmate.

DO 719

DO 809

DO 811

CORRECTIVE DISCIPLINARY

ACTION

Sanctions that an Approving Authority may take for sustained allegations of misconduct, pursuant to Department

Order #601, Internal Affairs Investigations and Employee Discipline, following an administrative investigation.

DO 501

DO 527

DO 601

CORRESPONDENCE TAPES

Cassette tapes sent or received by an inmate or visitor where there exists a disability or literacy concern that

prevents written correspondence.

DO 914

CORRIDOR COMPLEX

The complexes where medical and mental healthcare is provided on a routine basis. These complexes include the

following: ASPC-Eyman, ASPC-Lewis, ASPC-Perryville, ASPC-Phoenix, ASPC-Tucson, and ASPC-Yuma.

DO 804

DO 807

COUNSELING

A non-disciplinary action that any supervisor may administer when a performance problem is first identified.

Counseling, whether oral or written, shall include an explanation of the performance deficiency and a description

of the expected/acceptable performance. Written counseling shall include a statement that disciplinary action

may be taken if the employee fails to correct his or her conduct or performance.

DO 601

COURIER MAIL

Mail sent from one Department location to another Department location or to another state agency and delivered

by a Department courier.

DO 103

COURSE OF CONDUCT

Maintaining visual or physical proximity to a specific person or directing verbal, written or other threats, whether

express or implied, to a specific person on two or more occasions over a period of time, however short, but does

not include constitutionally protected activity.

DO 523

COURSE OF FIRE

The standard sequence for shooting a particular firearm during practice shooting and/or firearms qualification

shooting with a specific number of rounds of ammunition.

DO 510

COURT ORDER

For the purposes of this Department Order, an arrest warrant, subpoena, summons or "Order to Secure

Attendance.”

DO 705

COURT ORDERED CHILD

SUPPORT

Payments made by the inmate to any person as ordered by a court for support or voluntary payments made by

the inmate to any person for support that is verified to be a bona fide dependent of the inmate from

documentation such as birth certificates, federal and state income tax records, marriage license, adoption or

guardian records, etc.

DO 905

COURT ORDERED

EVALUATION (COE)

A request for civil commitment when the inmate being released meets the criteria identified in A.R.S. §36-523.

DO 1001

COURTESY NOTIFICATIONS

Who opt-in by phone, other than the victim, interested parties who’s signed written request for notification have

been approved by the Victim Services Administrator or designee.

DO 1001

COVERED EMPLOYEE

An employee in the state service who:

 Before September 29, 2012:

 Is not uncovered pursuant to A.R.S. §41-742, subsection A, and has remained in covered status

without a break in service since that date.

 Is employed as a Correctional Officer I, Correctional Officer II, Correctional Officer III or Community

Corrections Officer and has remained in covered status without a break in service since that date.

 Is a full authority Peace Officer as certified by the AZPOST Board and has remained in that status

without a break in service since that date.

 On or after September 29, 2012:

 Is a Correctional Officer I, Correctional Officer II, Correctional Officer III or Community Corrections

Officer and is appointed to a position in the covered service, but does not include a position in any

other class in the Correctional Class Series or the Community Correctional Officer Class Series or in

any other Correctional Class Series.

 Is a full authority Peace Officer as certified by the AZPOST Board and is appointed to a position that

requires such a certification in the covered service pursuant to A.R.S §41-741(5).

DO 504

DO 601

COVERED POSITION

A position in the covered service as identified in the ADOA Personnel Rules.

DO 504

CRIME VICTIM OR

SURVIVOR

Any person who suffers physical, emotional and/or financial harm resulting from the commission of a crime.

DO 523

CRIMINAL

Video segments that captured felony crimes determined by the Criminal Investigations Unit that will be submitted

to prosecutorial authorities as part of a criminal complaint.

DO 105

CRIMINAL ACTIVITY

Any activity that violates local, state and federal law, statutes, ordinances, or codes, and constitutes a criminal

act under the law.

DO 914

CRIMINAL HISTORY

RECORD

Information collected by criminal justice agencies on individuals, consisting of identifiable description, notations

or arrests, detention, indictments, formal criminal charges, dispositions and non-conviction data.

DO 901

CRIMINAL JUSTICE

INFORMATION

Information collected by criminal justice agencies which is needed for the performance of their legally authorized,

required function. This includes persons (wanted, missing, unidentified), stolen property, criminal history record

information, information compiled in the course of investigations of crimes which are known or believed on

reasonable grounds to have occurred, including information on identifiable persons, and information on identifiable

persons compiled in an effort to anticipate, prevent or monitor possible criminal activity.

DO 121

CRIMINAL JUSTICE

INFORMATION SYSTEM

(CJIS) – CONTROL SYSTEM

AGENCY (CSA)

(Previously known as CONTROL TERMINAL AGENCY “CTA”) - A single state agency, under a shared

management concept with the Federal Bureau of Investigation (FBI), which assumes responsibility as the control

terminal (or main receiving point) for the state, through and by which users in the state access NCIC information.

The CSA for the State of Arizona is the Department of Public Safety.

DO 121

CRIMINAL RESTITUTION

ORDER

Order that the court issues when the defendant completes his/her sentence and still owes restitution. The Criminal

Restitution Order lists the recipient(s) of restitution and the amount that is still owed. It does not expire until

paid in full. A.R.S. §13-805

DO 526

CRIMINAL STREET GANG

An ongoing formal or informal association of persons whose members or associates, individually or collectively,

engage in the commission, attempted commission, facilitation or solicitation of any felony act, and that has at

least one individual that is a criminal street gang member, as defined in A.R.S. §13-105, Criminal Code

Definitions.

DO 806

CRIMINAL STREET GANG

MEMBER

An individual to whom two of the following seven criteria apply, indicating street gang membership:

 Self-proclamation

 Witness testimony or official statement

 Written or electronic correspondence obtained from or provided by outside criminal justice agencies

 Paraphernalia or photographs

 Tattoos

 Clothing or colors

 Any other reliable indication of street gang membership

DO 806

CRISIS INTERVENTION

Occurs during or immediately after a critical incident. This allows for initial venting of reactions and emotions and

assists the CIRT member in determining if a formal group intervention is needed.

DO 521

CRITERIA FOR AFTER-

HOURS TRANSPORTATION

FOR MEDICAL TREATMENT

An authorized Healthcare Providers' diagnosis of life-threatening injury or illness, or an injury which poses a threat

of permanent disability or disfigurement.

DO 705

CRITICAL INCIDENT

RESPONSE TEAM (CIRT)

Teams responding to requests for critical incident intervention utilizing crisis intervention techniques. The group

intervention is a confidential, structured group meeting that is facilitated by team members and, if appropriate, a

mental health professional. The meeting allows incident participants to share their reactions to the high-stress

situation and to vent their emotions. The team can provide information about possible reactions and symptoms,

which are typical in unusual incidents, to help minimize the negative effects of the occurrence.

DO 521

CRITICAL INCIDENT

RESPONSE TEAM (CIRT)

PROGRAM COORDINATOR

The Employee Assistance Administrator who provides oversight of the CIRT Program.

DO 521

CRITICAL INCIDENTS

A critical incident is distinguished from lesser occurrences by the existence of such potential for extreme

emotional impact so as to overwhelm an individual's usual ability to positively cope. A critical incident may

include, but is not limited to the following:

 In the line of duty death

 Officer involved shooting

 Incapacitating injury in the line of duty

 Institution disturbance

 Transportation accidents involving serious injury or death

 Inmate suicides and assaults

 Hostage situations

 Instances of significant uses of force

 Major disaster scenes

 Inmate execution

 Other stressful situations dependent upon the needs of the employee

DO 521

CROWN (Dental)

Artificial substitute for portion of tooth external to the gum.

DO 1101

CUNNILINGUS

Oral stimulation of the clitoris or vulva.

DO 914

CURRENT USE OF ANY

DRUG

The usage of a drug that has occurred recently enough to justify an employer’s reasonable belief that the

involvement with drugs is ongoing. Current usage of any drugs is not limited to any specific time frame and

depends on the facts on each individual case.

DO 408

CURRICULUM

A course or set of courses constituting an area of specialization.

DO 509

CURSORY SEARCH

Is a visual check of the area, residence or rooms under the control of the offender for identification of safety

issues, weapons or contraband in plain view. This cursory check could lead to a planned search, if issues,

weapons or contraband is suspected or observed.

DO 1003

CUSTODIAL

RESPONSIBILITY

Having responsibility for the care, management or control of an inmate committed to the Department, or an

offender under supervision of the Department.

DO 501

CUSTODY LEVEL

Refers to the public risk classification of inmates. Custody levels are Minimum, Medium, Close, and Maximum.

DO 701

DO 704

DAILY EXTERNAL

MOVEMENT REPORT

The official unit record, via the ACIS count system, which reflects the name, number and housing assignment

of all inmate movement during a twenty-four hour period, from midnight to midnight.

DO 701

DANGEROUS DRUGS

For the purpose of this Department Order, the definition is the same as defined in A.R.S. §13-3401.

DO 408

DO 522

DEBIT

An immediate withdrawal of funds from an inmate's Inmate Trust Account.

DO 902

DEBRIEFED

An inmate that has successfully renounced and completed the debrief program.

DO 806

DEBRIEFING

The process in which an STG Unit staff member, using the STG Identifying Questionnaire, documents the claim

of an STG member that he/she is no longer a member of an STG.

DO 806

DECLARATION

A “Declaration of Intent to Limit Life-Support Procedures”, Form 1101-9, signed by an inmate and two witnesses.

A completed declaration establishes the inmate's intent to limit extraordinary life support procedures intended

only to prolong the dying process would otherwise be administered for an incurable and terminal medical

condition.

DO 1101

DECLARED STATE OF

EMERGENCY

A situation relating to natural and/or man caused disasters, pandemics, etc. resulting in the Governor declaring a

state of emergency exists.

DO 404

DECONTAMINATE /

DECONTAMINATION

The use of physical or chemical means to remove, deactivate or destroy biological pathogens on a surface or

item, to the extent that the pathogens are no longer capable of transmitting infectious particles and the surface

or item is rendered safe for handling, use or disposal.

DO 116

DO 1102

DEDICATED DISCHARGE

ACCOUNT

An account that is established from a percentage of an inmate's wages, which contains a maximum of $50 for

inmates serving a sentence of natural life sentence, and $250 for all other inmates, and that, is held for the

inmate's discharge or release from prison. MVD credentials shall be deducted from the DDA.

DO 905

DE-ENERGIZING

Deactivating the electrical energy to the electrified fence.

DO 718

DEFICIENCIES

A “deficiency” is a formal adverse finding characterized by a failure to satisfy the requirements of an inspection

guideline step, after carefully analyzing the materiality of supporting evidence.

DO 606

DELIBERATE INDIFFERENCE

The conscious or reckless disregard of the consequences of one's acts or omissions. It entails something more

than negligence, but is satisfied by something less than acts or omissions for the very purpose of causing harm

or with knowledge that harm will result. Deliberate indifference occurs when a professional knows of and

disregards an excessive risk to an inmate’s health or safety.

DO 404

DEMONSTRATED HISTORY

Previous acts of violence, security or safety threatening behavior, criminal enterprise, or disruptive actions.

Such acts may be documented by any of the following:

 Investigative records.

 Disciplinary reports.

 Court records.

 Staff information.

 Confidential informant information.

DO 806

 Verified news media accounts.

 Self-admission.

 Interagency information/intelligence sharing.

 Historical data from other jurisdictions.

DEPARTMENT 287(g)

OFFICERS

Designated Department staff permitted to perform certain immigration enforcement functions within the

Department as specified by the U.S. Immigration and Customs Enforcement (ICE).

DO 901

DO 1004

DEPARTMENT EMPLOYEE

WORK HOURS (FIRES ONLY)

For the purpose of this Department Order, Wildland Fire Crew Department employees work hours reported on

their FTR/CTR shall be as follows:

 ON – Includes actual firefighting time, time on the fire line, travel to and from the fire base/briefing to the

fire line, and in briefings.

 OFF – Time not spent on the fire line or actual firefighting time. This is time spent resting or sleeping, meal

periods in camp or off the fire line, in fire camp, or any time not physically on the fire line.

 TRAVEL OFF – Travel time shall be tracked from the point of departure to the incident and includes

preparation time, clearing the sally port, travel from the other point of departure to the incident, meal

periods during travel, and time in staging areas.

DO 918

DEPARTMENT LOSS

PREVENTION

COORDINATOR

An employee tasked to manage the Department Loss Prevention and Safety Program.

DO 909

DEPARTMENT OF

TRANSPORTATION (DOT)

HAZARD CLASS (CHART

16)

A guide provided by the US DOT that outlines the hazard class of chemicals commonly shipped in the US.

DO 407

DEPARTMENT ORDER (DO)

Issued under the Director's signature, these written instructions cross organizational lines to guide the uniform

administration and operation of the Department. Based on a systems approach, each DO comprehensively

addresses a specific topic.

DO 101

DEPARTMENT PROPERTY

For the purposes of this Department Order, the land and buildings of any prison, prison unit, release centers,

private prisons, prison parking lot, COTA campus, and all Central Office buildings whether owned, leased or

operated by the Department or a private prison contractor.

DO 510

DEPARTMENT RECORDS

RETENTION SCHEDULES

A schedule, approved by the Arizona State Library, Archives and Public Records, which identify the length of

time specific Department records series must be kept prior to final disposition.

DO 103

DEPENDENT

A person who relies on another for support.

DO 905

DEPOSITION

A discovery device during which one party asks oral questions of another party or of a witness for the other

party. The person deposed is called the deponent. The deposition is conducted under oath outside of the court

room, and a transcript or recording is made.

DO 107

DESIGNATED CAREGIVER

A person who:

 Is at least 21 years of age.

 Has agreed to assist with a patient’s medical use of marijuana.

 Has not been convicted of an excluded felony offense.

 Assists no more than five qualifying patients with the medical use of marijuana.

 May receive reimbursement for actual costs incurred in assisting a registered qualifying patient’s medical

use of marijuana, if the registered designated caregiver is connected to the registered qualifying patient

through the DHS registration process.

DO 1003

DESIGNATED STAFF

Any Department Employee(s) appointed by the Warden to be responsible for such duties as outlined in this

Department Order.

DO 902

DESIGNATED SUBSTANCE

ABUSE PROGRAMS

The following Substance Abuse Programs has been identified by Assistant Director for Education, Programs and

Reentry and shall be placed on a target UA list: Assignment Codes: (A011) DUI TX PROGRAMS , (A021)

MODERATE TX, (A025) SA TX-RSAT, (A031) INTENSIVE TX.

DO 709

DETAIN CELL

A designated cell used for the temporary detention of an offender who has been taken into custody (inmate

status) after issuance of a warrant and is pending transport for return to custody. Room shall be locked and

food/utility trap secured.

DO 1006

DETAINER

Certified document(s) issued by a demanding jurisdiction. The document notifies the inmate of pending criminal

charges and requests the holding institution to detain the inmate for the demanding jurisdiction or notify the

demanding jurisdiction of the inmate's imminent release.

DO 901

DO 1002

DIAGNOSTIC AND

STATISTICAL MANUAL OF

MENTAL DISORDERS (DSM-

5), FIFTH EDITION

Taxonomy of mental disorders published by the American Psychiatric Association used by psychiatrists and

certified psychologists to diagnose mental disorders.

DO 1103

DIGITAL POWER MAGAZINE

(DPM)

Is the electrical power source of the CEW TASER.

DO 1003

DIRECT CONTACT

When a body fluid of one person comes into contact with the mucous membrane, body fluid or broken skin of

another person.

DO 1102

DIRECT OBSERVED

THERAPY (DOT)

A specific strategy, to improve adherence by requiring healthcare staff to observe and record patients taking

each dose. For the purpose of this written instruction, these medications are maintained and transferred in a

secure manner out of inmate access.

DO 705

DO 1103

DIRECT SUPERVISION

Maintaining visual contact of the inmate and assigned tools.

DO 712

DIRECT THREAT

A present condition or disability that poses a significant risk to the health or safety of oneself or others, and

which prevents one from performing the essential functions of a position (A fundamental or material job duty,

distinguished from a nonessential or peripheral duty) or participating in a program, service, or activity at a safe

level, with or without reasonable accommodation.

DO 108

DIRECTOR

The Director of the ADCRR.

DO 518

DISABILITY

A physical or mental impairment that substantially limits one or more major life activities; or a history or record

of a physical or mental impairment that substantially limited one or more major life activities; or is regarded as

an impairment, whether a person has the impairment or not.

DO 108

DO 926

DISASTER AID

Flood, fire, tornado or other sudden events bringing great damage, loss or destruction requiring mutual aid or

when the Governor declares a state of emergency.

DO 918

DISCHARGE ALLOWANCE

Funds issued to an eligible inmate upon the inmate's parole or discharge from the Department's custody.

Discharge Allowance is expended from funds that are appropriated to the Department, not to exceed $50. MVD

credentials shall be deducted from discharge allowance if there is no DDA available.

DO 905

DISCIPLINARY

COORDINATOR

An employee, of equal rank or exceeding the level of a Sergeant, whose responsibilities include reviewing and

disposing of Class B violations where applicable sanctions do no rise to the level of a major violation, Class C

disciplinary violations, ensuring complete investigations of Class A and B violations are conducted.

DO 803

DISCIPLINARY HEARING

OFFICER

A Grade 20 or greater designated by the Warden to conduct hearings on disciplinary actions and to serve as the

Appeals Officer for Class C violations.

DO 803

DISCIPLINARY REPORT

A formal method of charging an inmate with a violation of the Inmate Disciplinary Policy, using an Inmate Disciplinary

Report form.

DO 803

DISCREPANCY

Any currently prescribed medication(s) not present for transfer with the inmate.

DO 705

DISCRETIONARY RELEASE

A supervised administrative release granted at the sole discretion of the Director to inmates who make application

and exhibit positive behavior, participate in work, treatment and/or training programs and who are a minimal risk

to public safety.

DO 1002

DISCRIMINATION

The denial of equal access and/or equal opportunities to certain groups or individuals.

DO 704

DISPOSAL/DISPOSITION

The Department's action to remove items of contraband, evidence, unauthorized property or unclaimed property

from its inventory by destruction, donation, release to the victims/lawful owners, or otherwise according to Court

Order.

DO 909

DIVISION ADMINISTRATIVE

RECORDS LIAISONS

Staff designated by the Deputy Directors, and Assistant Directors to coordinate the management of inventories

of administrative records and assist Unit Records Liaisons in determining appropriate retention schedules and

disposition of records.

DO 103

DIVISION/INSTITUTION RISK

MANAGEMENT

COORDINATOR

An employee trained by the Department Loss Prevention Coordinator, as tasked by a Warden/Administrator to

locally adjust Risk Management claims; e.g., general and property liability losses, automobile losses for the

institution.

DO 909

DO NOT HOUSE WITH

(DNHW)

Inmates with a documented Do Not House With (DNHW) status shall not be housed in the same institution where

there is the possibility that the DNHW inmates may have to share housing cells, institutional activities, meals, or

transport.

DO 906

DOCUMENTATION

Written statement from a qualified Healthcare Provider reflecting date(s) of care, and the employee’s inability to

perform job duties.

DO 525

DOMESTIC VIOLENCE

An attempt to establish and maintain power, control and fear in a relationship through the use of violence and

other forms of abuse. Domestic violence behaviors include but are not limited to: verbal harassment, disorderly

conduct, emotional abuse, isolation from family or friends, economic control, sexual assault, stalking,

intimidation, destruction of personal property, and actual or threatened physical harm (direct, veiled or implied).

Domestic violence occurs between people of all racial, economic, educational, and religious backgrounds, in

heterosexual and same sex relationships, between people living together or separately, married or unmarried, in

short-term or long-term relationships.

DO 523

DOMESTIC VIOLENCE

CONVICTIONS

Prohibition Against Possessing Or Receiving Firearms Or Ammunition While Performing Employment Duties. A

1996 amendment to the Federal Gun Control Act of 1968, known as the Lautenberg Amendment, makes it

unlawful for persons who have ever been convicted of a misdemeanor crime of domestic violence to possess or

receive firearms or ammunition for any purpose, including while in the performance of their employment duties.

This Amendment, which became effective on October 1, 1996, applies retroactively and covers all such

convictions occurring at any time before or after October 1, 1996, and includes persons employed in law

enforcement jobs.

DO 523

DOMICILE STATE VEHICLE

A vehicle designated for limited personal use and permanently assigned to a staff member by the Director.

DO 510

DONOR

An individual whose body or part is the subject of an anatomical gift. A.R.S. §36-841(7)

DO 922

DONOR REGISTRY

A database that contains records of anatomical gifts. A.R.S. §36-841(8)

DO 922

DRAW DOWN

A payment request submitted to the funding agency to access awarded grant funds.

DO 307

DRIVER

Any employee, inmate and contract vendor operating a state vehicle.

DO 405

DRIVER'S LICENSE

One of the specific licenses defined in A.R.S. §28-403, i.e., Class A, B, C or D.

DO 903

DRIVING UNDER THE

INFLUENCE (DUI) INMATE

An inmate sentenced under A.R.S. §28-692.01 or §28-697.

DO 903

DRUG TESTING

COORDINATOR

The individual within the Human Resources Office delegated to coordinate testing and receive communications

including test results from the Medical Review Officer, and to make required decisions in the testing and

evaluation processes. The Drug Testing Coordinator will notify Employee Relations when immediate actions to

remove employees from public safety-sensitive duties are necessary.

DO 408

DO 522

DRUG TESTING

SUPERVISOR

Supervisor within the Human Resources Office to oversee, delegate, and/or coordinate testing and receive

communications including test results from the Medical Review Officer, and to make required decisions in the

testing and evaluation processes. The Drug Testing Supervisor will notify Employee Relations when immediate

actions to remove employees from public safety-sensitive duties are necessary.

DO 522

DUE PROCESS

A term of art defined by court decisions, which presently requires 48 hours advance written notice of the violation(s)

before a hearing and provides the inmate an opportunity to respond. If the potential penalty involves a liberty

interest, the inmate has a right to a hearing before an impartial hearing officer.

DO 803

EARNED INCENTIVE

PROGRAM

A three-phase system of graduated earned incentives, and sanctions by which inmates sustain a responsible,

pro-social lifestyle and incorporate ethics and values into their everyday lives.

DO 809

DO 906

EARNED RELEASE CREDIT

DATE

Date of Offense between August 13, 1986 and December 31,1993 - Pursuant to A.R.S. §41-1604.10, when

release credits earned and actual time served, including credits for presentence incarceration, equal the sentence

imposed for release purposes.

 An unsupervised release to the SED.

 Inmates shall be subject to revocation of ERCD Release by the Department.

Date of Offense on or after January 1, 1994 - Pursuant to A.R.S. §41-1604.07, when release credits earned and

actual time served, including credit for presentence incarceration, equal the sentence imposed for completion of

sentence to begin the term of Community Supervision imposed or to begin any consecutive term imposed.

 The Director may authorize the rescission of the release to any consecutive term if the inmate fails to

adhere to the rules of the Department.

 The ABOEC may revoke the Community Supervision term if the inmate fails to adhere to the Conditions

of Release.

DO 1002

E-DISCOVERY

The process of discovery in civil litigation that is carried out in electronic formats.

DO 102

EDUCATION

ADMINISTRATOR

The Department employee responsible for administering the Department's education programs.

DO 910

DO 920

EDUCATION MANAGER

The Department employee charged with the responsibility for oversight of the vocationally-based career and

technical education programs.

DO 910

EFFECTIVE

COMMUNICATION

Communication with individuals who have disabilities that is as effective as communications with others.

Effective communication is achieved by furnishing appropriate auxiliary aids and services where necessary to

afford qualified individuals with disabilities an equal opportunity to participate in or benefit from the services,

programs, or activities of a facility.

DO 926

EIGHTH (8

) GRADE

LITERACY STANDARD

In accordance with A.R.S. §31-229, inmates committed before January 1, 1994 who fail to score the equivalent

of a 6

grade literacy level shall participate in the Functional Literacy program. For inmates incarcerated on or

after July 1, 1997, the functional literacy standard shall be the equivalent of an 8

grade literacy level.

DO 910

DO 920

ELECTIVE TRAINING

Training taken at the discretion of individual employee, with supervisory approval.

DO 509

ELECTRICAL APPLIANCE

Any inmate property item that must be plugged into an electrical outlet in order to operate. For the purposes of

this Department Order, a major electrical appliance is considered to be a Television of any size, an immersion

heater or fan of any type, including those items authorized by earlier written instructions but, are no longer

included on the Inmate Store/Property List as authorized items.

DO 909

ELECTRONIC FUNDS

TRANSFER

The electronic movement of data between banks which results in a fund transfer between bank accounts.

Additional information regarding the acceptance of electronic funds transfers is available on the Department’s

public website at https://corrections.az.gov/.

DO 905

ELECTRONIC

IMMOBILIZATION BELT

An apparatus, usually Electronic Activated Control Technology or REACT devices such as belt/band-it stun

devices which incorporate less than lethal electronic pulse technology. The devices are applied to either the waist

area or appendage (leg or arm) of the inmate; remotely activated, if needed, by the Transportation Officer. The

devices deliver an eight second cycle of electricity which can disorient, temporarily immobilize and stun a person,

causing the individual to fall to the ground. The devices are activated by a radio transmitter with a range of up

to 150 to 175 feet and may be equipped with an audible tone which serves as a warning. The belt is normally

used in combination with other restraint systems, such as handcuffs, belly chains and leg-irons.

DO 705

ELECTRONIC RECORDS

Any records that reside in electronic computer systems or other electronic media. Those records created in an

electronic/digital environment are referred to as “digital born” and may well spend their entire life-cycle in this

form.

DO 103

ELIGIBLE DEPARTMENT

EMPLOYEE

An employee of the Department who is the Chapter Representative or a member of the executive board of the

Employee Organization is an eligible Department employee.

DO 501

EMERGENCY

Care of an acute illness or unexpected healthcare need that cannot be deferred until the next scheduled sick call.

This care shall be expedited.

DO 802

DO 1101

DO 1103

EMERGENCY (EARLY)

PAROLE

Date of offense prior to January 1, 1994. Pursuant to A.R.S. §41-1604.11[J] and §31-411, a supervised release

for the purpose of relieving overcrowding in institutions which is granted by the ABOEC for non-dangerous/non-

repetitive, first time offenders sentenced to a Felony Class 4, 5 or 6.

DO 1002

EMERGENCY ACTION PLAN

AND PROCEDURES

A document that identifies actions to be taken in the event of an emergency at all Central Office locations.

DO 706

EMERGENCY COUNT

An unscheduled formal count of all assigned inmates conducted at the direction of the Shift Commander.

DO 701

EMERGENCY OPERATIONS

AND RESPONSE PLAN

A document that specifies actions to be taken or instructions to be given in the event of natural disasters,

technological accidents, or human caused incidents. The plan identifies authorities, relationships, and the

coordinated actions to be taken.

DO 706

EMPLOYEE

Any person that is currently being compensated for working full-time, part-time or under temporary appointment,

or providing services under volunteer, internship or contractual arrangement with the Department.

DO 501

DO 522

DO 527

EMPLOYEE COMMENTS

Information that the employee has attached to or written on the MAP Note Appraisal or a memo in response to

the first fine supervisor’s comments or rating of the employee's performance. The employee's comments become

part of the official MAP.

DO 514

EMPLOYEE HOUSING

Any structure, real estate, or land that is:

 Owned by, leased by, or under the authority of the State.

 Used principally as a domicile site by employees.

 Provided to employees at specified locations, consistent with an Employee Housing Agreement.

DO 309

EMPLOYEE ID CARD

A laminated identification card that has the multi-colored Arizona Flag motif (background) and contains the

following information: on the front of the card, the individual's name, classification/title, photograph and the

Department's name and logo; on the back of the card, the Director's signature and the individual's date of birth,

and physical description.

DO 515

EMPLOYEE ORGANIZATION

(EO)

Any employee organization in which Department employees participate and which exists for the primary purpose

of promoting public safety, promoting employee safety, enhancing the professional development of corrections

personnel, the Corrections field and fostering professional relationships within the Department and in the field of

Corrections.

DO 501

EMPLOYEE ORGANIZATION

REPRESENTATIVE

The elected or appointed Employee Organization president or equivalent position. The representative must also

be an employee of the Department. This definition applies to Qualifying Employee Organizations and Other

Employee Organizations.

DO 501

EMPLOYEE PERFORMANCE

EVALUATION

Either the Managing for Accountability and Performance (MAP) or another performance management system

designated by the Director, as appropriate.

DO 525

EMPLOYMENT

DISCRIMINATION

Any personnel transaction/employment decision that has an adverse effect, whether intentional or unintentional,

on an employee based on his/her race, color, sex (including pregnancy, sexual orientation and gender identity),

religion, national origin, age, disability status, military obligation, veteran status, and genetic information, unless

exceptions are made because of bona fide occupational qualifications.

DO 501

DO 502

DO 527

EMPLOYMENT

DISCRIMINATION

COMPLAINT

Complaints related to employment discrimination, with the exclusion of sexual harassment.

DO 501

EMPLOYMENT

DISCRIMINATION OR

HARASSMENT COMPLAINT

Complaints related to employment discrimination or harassment and sexual harassment, including sexual

harassment.

DO 527

EMPTY GUN LOAD

The weapon is empty of ammunition and the shooter must reload immediately. Eject the empty magazine and

load the primary magazine from the pouch.

DO 510

ENCLOSED AREA

All space between a floor and ceiling which is enclosed on all sides by permanent or temporary walls or

windows (exclusive of doorways), which extend from the floor to the ceiling. Enclosed area includes a

reasonable distance from any entrances, windows and ventilation systems so the persons entering or leaving

the building or facility shall not be subjected to breathing tobacco smoke/nicotine vapor and so tobacco

smoke/nicotine vapor does not enter the building or facility through entrances, windows, ventilation systems or

any other means. A.R.S. §36-601.01 (A.3)

DO 109

ENERGIZING

Activating the electrical energy to the electrified fence.

DO 718

ENGINE

For the purposes of this Department Order, equipment that provides mechanical energy to operate a generator.

DO 403

ENGINEERING CONTROLS

Strategies designed to protect workers from hazardous conditions by placing a barrier between the worker and

the hazard or by removing a hazardous substance through air ventilation.

DO 116

DO 1102

ENGLISH LANGUAGE

LEARNER

Inmates for who English is not their native/primary language and who are limited in English proficiency.

DO 910

ENTRY

The action by which a person passes through an opening into a permit-required confined space. Entry includes

ensuing work activities in that confined space and considered to have occurred as soon as any part of the

entrant's body breaks the plane of an opening into the confined space.

DO 404

EPIDEMIOLOGICAL

INFORMATION

- The number of occurrences and distribution of a disease, which is released for statistical or public health

purposes only after confidential Medical Record information has been deleted in a manner that prevents an

individual from being identified.

DO 1102

EQUAL OPPORTUNITY

LIAISON

Staff members designated by Wardens, Deputy Wardens and Bureau Administrators to be the Equal Opportunity

Officer’s liaison for local Equal Opportunity issues and complaints.

DO 501

DO 527

EQUAL OPPORTUNITY

OFFICER

A position that reports to the Chief Human Resources Officer or designee, which assists, monitors and evaluates

the Department’s compliance with equal opportunity laws, guidelines, and policies to ensure employment

practices and contracting arrangements give equal opportunity without regard to race, color, sex (including

pregnancy, sexual orientation and gender identity), religion, national origin, age, disability status, military

obligation, veteran status, and genetic information, unless exceptions are made because of bona fide occupational

qualifications.

DO 501

DO 502

DO 527

EQUAL OPPORTUNITY PLAN

The Department's Agreement to comply with the Equal Opportunity guidelines established by the Governor's

Office of Equal Opportunity.

DO 502

ESCAPE

An inmate’s unauthorized absence or departure from a correctional institution or Release Center, or from a secure

work/transportation detail, or failure to return following an authorized leave.

DO 707

DO 1003

ESCAPE APPREHENSION

COSTS

Expenses incurred by the Department in connection with the pursuit, investigation and/or capture of escapee(s),

including staff time, food, lodging, travel, vehicle operation, materials, copying and publication, and costs that

would not have been incurred if there was not an escape.

DO 905

ESCAPE REVIEW

COMMITTEE

Staff members assigned by the Assistant Director for Prison Operations to review escape investigations. The

committee is comprised of:

 The Security Operations Administrator, who shall be the chairperson.

 The Warden or Administrator of the institution/facility where the escape occurred.

 An investigator from the Office of the Inspector General.

 A representative of Staff Development and Training.

DO 707

ESCAPEE

An inmate at a secure institution or release center who flees from custody; or an inmate who flees from a secure

work/transportation detail; or an inmate who fails to return from an authorized leave.

DO 1003

ESCROW ACCOUNT

An inmate's Trust Account in which reserve funds are held pursuant to A.R.S. §31-261 and §31-323.

DO 707

ESSENTIAL JOB FUNCTION

A fundamental and material job action, distinguished from a non-critical or peripheral duty, required to perform

the duties of the assignment.

DO 519

EVIDENCE

Property or cash possessing evidentiary value, which must be maintained in the same condition as when it was

seized, in accordance with Department Order #909, Inmate Property.

DO 308

EVIDENCE

Items connected to an inmate disciplinary case, which may be presented as evidence in the administrative

disciplinary sanction of an individual. When the case is adjudicated or closed and the evidentiary items are no

longer needed, they are returned to the victim or are appropriately redefined as contraband or property, depending

on the nature of the item.

DO 909

EVIDENTIAL BREATH-

TESTING DEVICES

Arizona Department of Transportation approved equipment utilized by the Breath Alcohol Technician to detect

and determine the concentration of alcohol.

DO 522

EXCELLENT ATTENDANCE

To achieve excellent attendance the employee must be in pay status (not on LWOP), with no unscheduled

absence occurrences or unscheduled early departures from work, except those defined as a policy exception.

DO 524

EXCEPTIONAL STUDENT

SERVICES (ESS)

The Exceptional Student Services Department meets the individual needs of students through age twenty-one

who are eligible for special education and related services according to the Individuals with Disabilities Education

Act (IDEA). ESS assists in the assessment process for determining special education eligibility.

DO 910

DO 920

EXCRETORY FUNCTIONS

The elimination of a body's waste products through defecation and urination.

DO 914

EXEMPT

Freed from an obligation, a duty, or a liability to which others are subject; excused.

DO 910

EXEMPT EMPLOYEES

(PAR FLSA designation EE) - Employees who do not receive overtime or extra hours of compensation, as outlined

in ADOA Personnel Rules R2-5A-307. This category is made up of employees who are Exempt from FLSA

requirements, covered by ADOA Personnel Rules, and employed in one of the following capacities:

 All elected positions.

 All positions which are appointed pursuant to A.R.S. §38-211.

 All professional positions. Professional positions are all physician and attorney positions compensated in

accordance with a special salary plan.

 Persons whose primary duty is to manage the state agency or state agency subdivisions, which include

divisions or equivalent units, and who:

 Use discretionary powers.

 Direct the work of at least two other employees.

 Have the authority to hire and fire.

DO 512

EXERCISE

An event designed to train, assess, practice, and improve performance through all phases of an incident, in a

risk-free environment; designed to validate plans, procedures, and equipment, in order to identify gaps and

improve performance.

DO 706

EX-OFFENDER

Any person convicted in a court of a competent jurisdiction of a felony crime, excluding those persons who have

been pardoned by the President of the United States or the Chief Executive of the state.

DO 204

EXPERT WITNESS (1)

An employee qualified by the court, prior to expressing opinions in a case, as an expert and thereby will be

allowed (by answering questions posed) to assist the court in understanding complicated and technical subjects

not within the understanding of the average lay person. The Department's expert witnesses testify in their official

capacity.

DO 107

EXPERT WITNESS (2)

A person possessing specialized education, training, skills and experience sufficient to allow him or her to offer

an opinion on a subject within his or her field of expertise.

 Who previously has been recognized as an expert witness in the legal community or by order of a court;

DO 902

and,

 Who has entered into an agreement to provide expert opinion for an inmate acting Pro Se in connection

with an active case in state or federal court in preparation of a case for filing in state or federal court.

EXPIRATION OF SENTENCE

Date of Offense prior to December 31, 1993 - Completion of the sentence imposed by the committing court, to

begin serving a consecutive sentence or to begin serving a term of probation.

Date of Offense on or after January 1, 1994 - Completion of the sentence imposed by the committing court to

begin serving a term of Community Supervision or to begin serving a consecutive sentence.

DO 1002

EXPOSURE INCIDENT (1)

In accordance with OSHA guidelines an exposure incident is defined as a specific eye, mouth, other mucous

membrane, non-intact skin, or parenteral contact with blood or other potentially infectious materials that result

from the performance of an employee’s duties.

 Bloodborne pathogens – Under the Arizona Workers’ Compensation Act a significant exposure to BBP may

occur when the employee comes into contact with blood or OPIM through a break or rupture in the skin

(e.g., needle-stick injury or cut with a sharp instrument contaminated with blood), or the mucous

membranes (i.e., blood or OPIM gets in the eyes, nose, mouth). The CDC indicates that a human bite that

breaks the skin should also be considered a significant exposure.

 TB - When an individual with unrecognized pulmonary or laryngeal TB who is not on an effective anti-TB

therapy and has not been placed in TB isolation, is in a close proximity and shares the same air with

someone else for significant period, especially in an enclosed space.

DO 116

EXPOSURE INCIDENT (2)

An incident in which contact of the eye, mouth, other mucous membrane, or non-intact skin with blood or other

potentially infectious materials takes place.

DO 1102

EXTENDED ILLNESS OR

INJURY

A period of at least three weeks to a maximum of six consecutive months for the purposes of annual leave

donation. (R2-5A-B602)

DO 519

EXTENDED LEAVE

A period of three or more weeks of absence from work due to a physician's determination that an illness and/or

injury is seriously incapacitating and extended.

DO 512

EXTENT POSSIBLE

Rotation assignments shall be made by aligning Correctional Officers with their current shift and/or RDO

assignments to the degree that they are able to be maintained. All efforts shall be made to preserve the officer’s

shift and RDO assignment; however, shift and RDO balances must be maintained and may limit the quantity of

available positions of the desired shift and/or RDOs. Assignments shall be based on reasonable availability.

DO 524

EXTERNAL MAIL

Sealed mail processed through the United States Postal Service or other commercial carrier.

DO 103

EXTRA HOURS

Extra hours occur when the total of leave hours taken and hours worked in one work week are more than 40,

but the total hours physically worked are less than 40 hours. Extra hours are paid at the employee’s regular rate

of pay and are included in the regular wages.

DO 512

EXTRACTION ATTENDANT

An individual stationed outside one or more permit-required confined spaces who monitors the authorized entrants

and who performs all attendant's duties assigned in the Department’s permit-required confined space program.

DO 404

EXTRAORDINARY

CIRCUMSTANCE

For the purpose of Visitation, extraordinary circumstance is defined as unusual, unexpected, or uncommon

situations that may prompt a visitor to request a special visit request. Examples of extraordinary circumstances

may include a family member who is gravely ill or a family member who just received orders that he will be

deployed overseas in a short period of time.

DO 911

EXTREME ISOLATION

Situations in which inmates encounter staff or other inmates fewer than three times a day.

DO 1101

EXTREMELY HAZARDOUS

SUBSTANCE

A term, commonly known as EHS, defined in Section 302 of the US Emergency Planning and Community Right-

to-know Act. The list is found as an appendix to 40 CFR 355 used to describe substances published by the US

EPA which identifies chemical substances that could cause serious irreversible health effects from accidental

releases. Identification of these substances helps to provide focus for emergency planning activities.

DO 407

FACE-TO-FACE

The in-person contact with an offender/inmate or a collateral contact.

DO 1003

FACILITY

A building or site owned, leased, used or controlled by the Department.

DO 108

FACILITY ADA

COORDINATOR

Designated by the Warden at each facility and responsible for coordinating that facility’s efforts to comply with

the ADA.

DO 108

DO 926

FACILITY FIRE BRIGADE

A fire suppression crew comprised of Department employees and inmates organized as a Facility Fire Brigade, as

defined in NFPA 600, Standard on Facility Fire Brigades. This Department team is trained by qualified Department

employees and the Facility Fire Brigade Leader, to provide the knowledge, skills, and abilities to operate in at

least basic fire-fighting activities.

DO 918

FACILITY FIRE BRIGADE

LEADER

As a qualified ex-officio member, the OSC is the individual responsible for overseeing the performance and activity

of the Facility Fire Brigade; the Fire Crew Officer, as the Deputy Facility Fire Brigade Leader, assists the Leader,

completes tasks assigned by the Leader and substitutes in the Leader’s absence.

DO 918

FACT-FINDING

An informal investigative process used to obtain sufficient information for the purpose of determining the validity

of allegations brought forth as possible violations of policy.

DO 527

FACTORY SPECIFICATIONS

Guidelines not less than minimum standards set by individual firearms manufacturers.

DO 716

FAMILY MEMBER

(PERSONNEL) (1)

Emergency contact, next of kin, beneficiaries, and/or significant others as specified in personnel records or as

identified by the staff member. In the event that the designated next of kin is charged in the death of the

employee, a neutral family member will be designated.

DO 208

FAMILY MEMBER

(PERSONNEL) (2)

ANNUAL LEAVE DONATION - For the purposes of annual leave donation only, family member includes spouse,

child (natural, adopted, foster, step, grand), parent (natural, adoptive, grand), brother, sister, in-law, (brother,

sister, son, daughter, mother, father).

FAMILY MEDICAL LEAVE ACT – For the purpose of FMLA, family member includes son and daughter (biological,

adopted, foster, step, legal ward, child of a person standing in loco parentis), parent (biological or someone who

stood in loco parentis), and spouse.

DO 519

FAMILY SUPPORT LIAISON

An employee who is trained in crisis intervention and advocacy services, knowledgeable of the Department’s

written system of instructions, and provides assistance and support to the family of a deceased employee.

DO 521

FAST ID

This is equipment which allows the instant identification of an inmate, by providing the name, date of birth,

Arizona State Identification Number, and sex. DNA drawn has been completed on the individual. This equipment

does not store or retain information. The two index fingerprints are electronically sent to Department of Public

Safety for verification and shall be displayed in real-time within 60 seconds.

DO 121

DO 901

FELLATIO

Oral stimulation of the penis.

DO 914

FIELD BRIEFING REPORT

A summary of all Significant Incident Report forms, Follow-up Reports and Final Reports received by the

Communications Center until 0400 each calendar day. The Field Briefing Report is a restricted document

composed of several sections.

DO 105

FIELD CONTACT

Is a face-to-face visit with an offender on Community Supervision or administrative release. Visits can occur at

the offender’s residence, employment, community-based agency or other location other than the Community

Corrections Office. This involves a CCO meeting with an offender in their environment to satisfy the required

minimum supervision expectations and the needs of the clientele.

DO 1003

FIELD SUPERVISOR

An employee of a contractor who is responsible for transporting, supervising or interacting with offenders during

work hours.

DO 903

FIELD VISIT

The physical presence of a CCO at a location that is not at the office, at the offender residence or offender

employment.

DO 1003

FILING DATE

The date the Inmate Disciplinary Report form is completed by the reporting officer.

DO 803

FINDING

A determination by an Approving Authority that the facts contained in an administrative investigation report

concerning allegations of employee misconduct are "sustained," "not sustained," "exonerated" or "unfounded."

 Sustained - The employee committed all or part of the alleged act.

 Not Sustained - The investigation produced insufficient information to prove or disprove the allegation.

 Exonerated - The employee committed all or part of the alleged act, but the act was justified, lawful and

proper.

 Unfounded - The employee did not commit the alleged act.

DO 601

FIRE AND SAFETY

SPECIALIST

An institutional staff member who monitors and oversees fire and safety programs within an institution.

DO 903

FIRE SUPPRESSION SYSTEM

A system providing a total flooding or local application system consisting of a fixed supply of extinguishing agent

permanently connected for fixed agent distribution to fixed nozzles that are arranged to discharge an extinguishing

agent into an enclosure (total flooding), directly onto a hazard (local application), or a combination of both; or an

automatic sprinkler system.

DO 407

FIREARMS INSTRUCTOR

CERTIFICATION COURSE

A Department-sponsored 40-hour training academy.

DO 510

FIREARMS TRAINING

COMMITTEE

Consists of Senior Firearms Instructors from several institutions, who are appointed by the COTA Commander.

DO 510

FIRST CLASS MAIL

A class of mail including letters, postcards, and postal cards, all matter wholly or partially in writing or typewriting;

includes but is not limited to anything mailable such as bills, invoices, personal correspondence, and some

merchandise.

DO 914

FIRST LINE SUPERVISOR

This is the person who is responsible for evaluating the employee's performance and assigning a numerical rating

for that performance. This person is typically the supervisor, but in the event the supervisor is not available to

complete the appraisal (due to injury, illness, etc.), the second line supervisor/reviewer shall complete the

appraisal.

DO 514

FIRST-HAND KNOWLEDGE

For the purpose of this Department Order, as having been seen by staff, or overheard, or received from the accused.

DO 803

FIVE-POINT RESTRAINTS

Therapeutic restraints authorized by a psychologist or psychiatrist when an inmate is engaging in serious self-

harm behaviors that are not adequately controlled through less restrictive alternatives. An inmate shall only be

restrained to an authorized restraint bed or chair, and includes restraining all limbs and head.

DO 807

FIXED ASSETS MANAGER

Assigned to the Financial Services Division, this employee reviews all transactions relating to Fixed Assets, Land

and Buildings and reconciles the inventory with the General Accounting Office on a monthly basis and coordinates

the fiscal year end physical inventory.

DO 304

FIXED BRIDGE (Dental)

Bridge cemented in place and non-removable.

DO 1101

FLEET MANAGEMENT

SYSTEM

Refers to the FMS, Ron Turley and Associates Fleet Management System, RTA.

DO 405

FLEET MANAGER

An employee designated by the Assistant Director for Facilities Management to coordinate all aspects of vehicle

management for the Department.

DO 405

FLEX-CUFFS

Any one of a variety of commercially available temporary restraints usually constructed of a nylon/plastic material.

DO 705

FLIP-FLOP

A light sandal, typically of plastic or rubber, secured to the foot only with a thong between the big and second

toe.

DO 503

FLOOR WARDENS

Staff members who have volunteered, or who have been assigned, to assume special duties and responsibilities

during an emergency situation at Central Office.

DO 706

FOOD SERVICE CONTRACT

OFFICER REPRESENTATIVE

The Department employee assigned by the Security Operations Administrator responsible for overseeing the Food

Service Contract.

DO 912

FOOD SERVICES

CONTRACTOR

The private company providing the Food Services.

DO 912

FORFEITED ASSETS OR

CASH

Any assets or cash forfeited to the seizing agency upon final court resolution.

DO 308

FORM

A document developed in an approved, predetermined design that contains blank spaces for entering information

or data. A form is designed to be processed after the entry of information or data without altering the design.

Forms are generally archived and subject to records retention rules in accordance with Department Order #103,

Correspondence/Records Control. Forms are processed, approved, numbered and dated by the Forms Coordinator

before they are published and distributed. Forms used by the Department shall not exceed the established

maximum size of 8.5" by 11", unless exempted pursuant to ARS 39-103.

 Standard Form - A Department-wide form that has a combined annual usage of 1,000 or more copies

within a fiscal year. Printed in black or blue ink, on one side or duplexed on a single sheet of 20 lb. white

bond paper. A form may consist of multiple pages. No other special processes, such as colored ink,

folding, binding, etc., are required.

 Non-Standard Form - A Department-wide form that has a combined annual usage of less than 1,000

copies within a fiscal year. A variation of a standard form, and which requires one or more special

processes, e.g., binding, cutting, folding, or requiring special paper or ink, NCR, etc.

 Electronic (Computer-generated) Form - A standard form, approved for computer creation, developed by

the Forms Coordinator, which consists of a computer screen image, into which employees enter

information (fill-in) directly into a microcomputer system and print as required.

DO 114

FORMAL COUNT

An identification card count of all inmates conducted at a specified time, recorded, reported to and confirmed

by the designated accountability officer.

DO 701

FORMAT

A computer generated, reproduced or printed document, the primary purpose of which is to convey information

based on a published outline or sample. Examples include memorandums, routing slips, management tracking

tools, lists, letters, certain types of logs and pleading documents or requests in a format required by a court.

Formats are generally not maintained as a permanent record but are tied to a specific function or used to track

information.

DO 114

FORMS LIAISON

A staff member designated by the Deputy Director, Assistant Directors, Wardens or Administrators to coordinate

issues related to forms used by their organizational units or functions. These staff members shall act as liaisons

with the Forms Coordinator and ACI.

DO 114

FORMS LISTING

A list of all forms which includes such information as the form name, form number, the type of form, date initiated

or revised, the primary user of the form, whether the form is in revision, and printing instructions. The list is

published by the Forms Coordinator and distributed to all institutions and bureaus.

DO 114

FOSTER PARENT

A person who maintains a foster home, i.e., a home legally designated to provide care or control of minor children,

other than those related by blood or marriage, or who are legal wards of the person(s).

DO 911

FOUR-POINT RESTRAINTS

Therapeutic restraints authorized by a psychologist or psychiatrist when an inmate is engaging in serious self-

harm behaviors that are not adequately controlled through less restrictive alternatives. An inmate shall only be

restrained to an authorized restraint bed or chair, and includes restraining all limbs, but not the head.

DO 807

FRAUD

Pursuant to a scheme to defraud, knowingly obtaining any benefit by means of false or fraudulent pretense,

Intentional act of deception, misrepresentation or concealment.

DO 803

FREQUENT CONTACT

For the purposes of determining New Non-Department Personnel Orientation and Annual In-Service Training

requirements, non-Department personnel interacting with inmates in close physical proximity and/or engaging in

verbal interaction for more than eight hours per week are considered to have frequent contact.

DO 509

FUEL MANAGEMENT

SYSTEM

Refers to Multi-force/fuel system.

DO 405

FULL AUTHORITY PEACE

OFFICER

A peace officer whose authority to enforce the laws of this state is not limited by the rules adopted by the

Arizona Peace Officer Standards and Training Board (AZPOST) pursuant to Arizona Revised Statutes (A.R.S.)

§41-741(9).

DO 517

DO 707

FULL RESTRAINT

The application of a belly-chain, handcuffs and leg-irons.

DO 705

FULLY TRAINED QUALIFIED

OPERATOR

An employee or inmate meeting the experience and training standards established by the OSHA and ANSI, who

demonstrates the ability to operate construction equipment and who has a valid operator’s permit corresponding

to construction equipment type or a CDL if required. Example: lift-truck, crane, hoist, man-lift, etc.

DO 405

FUNCTIONAL LITERACY

PROGRAM

Instruction in basic education (i.e., reading, math, and language) for inmates who test below the 8

grade literacy

standard on standardized testing instruments as mandated by A.R.S. §31-229.

DO 910

DO 920

FUNCTIONAL LITERACY

STANDARD

The ability to read, write and perform basic mathematical computations and processes at or above the 8

grade

level as determined on a standardized assessment test.

DO 1002

FUNCTIONAL LITERATE

The ability to read, write and perform basic mathematical computations and processes at or above the identified

grade level.

DO 910

FUNCTIONALLY ILLITERATE

An individual committed to the Department who fails to meet the 8

grade literacy standard, as measured by

standardized testing using the Test of Adult Basic Education (TABE), in any or all of the following basic skill

areas: reading, English language usage, and mathematics.

DO 910

GARRITY /

GARRITY WARNING

Stands for the proposition that employees are not afforded the protections of the Fifth Amendment Right to

Remain Silent and when compelled must answer the interviewers’ questions during the administrative

investigation. The content of an administrative interview compelled pursuant to Garrity may not be admissible in

a criminal trial.

DO 601

DO 603

GAY

A term that commonly refers to men romantically or sexually attracted to other men.

DO 810

DO 811

GENDER IDENTITY

A person’s self-identified gender, versus their anatomical gender at birth.

DO 527

GENDER NONCONFORMING

A person’s behavior and appearance that does not conform to the social expectations for ones gender.

DO 810

DO 811

GENERAL COUNSEL

An individual designated by the Director to liaison with the Arizona Office of the Attorney General and provide

legal advice to the Department.

DO 107

GENERAL RECORDS

RETENTION SCHEDULES

Schedules published and maintained by the Arizona State Library, Archives and Public Records

(www.azlibrary.gov), which are comprised of record series that are common to all state agencies. The General

Records Retention Schedules ensure consistent and standardized retention periods for similar record series.

DO 103

GENERATOR

A machine that converts mechanical energy provided by an engine into electrical energy.

DO 403

GENITALIA

Male and female sexual organs.

DO 914

GOOD FAITH BELIEF

For the purpose of this Department Order, reasonable reliance on fact, or that which is held out to be factual,

without the intent to deceive or be deceived, and without reckless or malicious disregard for the truth. Good faith

does not include a belief formed with gross negligence.

DO 522

GOOD FAITH EFFORT

For the purposes of this Department Order, a reasonably documented attempt to contact pre-employment/post-

offer candidates’ previous employers regarding information maintained by the previous employer under 49 CFR

Part 382.401 (b)(1)(i) through (iii). The good faith effort shall consist of at least two methods of contact. Methods

of contact include letters, personal interviews, telephone interviews, faxed letters and any other method of

transmitting information that ensures confidentiality.

DO 408

GOVERNMENT CHECKS

Checks received through the mail for deposit into the Spendable Account limited to city, county, state, federal,

and tribal Checks.

DO 905

GRADE

The numeric identifier associated with one or more pay ranges, used to determine the internal worth of a class

relative to other classes.

DO 504

GRANT

A written agreement between the Department and other governmental entities or the private sector to acquire

funds and/or resources, other than federal grants, to enable the Department to provide specific services or

programs.

DO 302

GRANT ADJUSTMENT

NOTICE (GAN)

A formal request to a federal funding agency required to make changes to a grant award: budget modification,

authorized signing official, grantee contact or alternate contact, grantee mailing address, grantee name, project

period, project scope, program office approvals (for special allowable costs or cost limitations), and sole source

approvals (for sole source procurement).

DO 307

GRANTS

Programs, activities, or studies proposed by governmental agencies and/or community resources.

DO 925

GREEN, AMBER, RED (GAR)

INSPECTIONS

A comprehensive evaluation instrument consisting of a pre-determined number of competencies, the

procedures/instructions for such being previously defined within the Department Orders. A GAR inspection is

conducted by identified users at a set location to monitor and ensure compliance within these same

competencies, all while allowing for an immediate real time notification system to raise attention to the discovery

of significant findings.

DO 703

GRIEVANCE

A complaint filed by an inmate related to any aspect of institutional life or conditions of confinement that

personally affects the inmate grievant.

DO 802

GROSS NEGLIGENCE

For the purpose of this Department Order, is an act that is determined by the Department to demonstrate knowing

or reckless indifference to the employee’s own health or safety beyond the scope of the employee’s duty.

Violations of policies, procedures and professional standards that place the employee or others at risk of injury

or death, including failing to use equipment, vehicles, furniture and/or tools in a proper manner may constitute

gross negligence.

DO 519

GROUP RECREATION AREA

Outdoor recreation enclosure with basketball court and table.

DO 812

HABEAS CORPUS

A writ by which a party attempts to obtain release from confinement.

DO 902

HAND-HELD COMPUTERS

Any sophisticated electronic organizer and scheduler that operate using an internal computer operating system

(OS) and on-board Random Access Memory (RAM). Such devices may include microphones, expansion slots,

memory cards, or Universal Serial Bus (USB) connectors and generally are intended to interface with a desktop

computer. Brand name examples include the "Palm Pilot," the Handspring "Prism" and the Sony "Palm OS

Handheld." Other terms which describe these items include "Personal Peripheral Device" or PPD, "Personal

Digital Assistant" or PDA, and "Personal Information Manager" or PIM.

DO 102

HARASSMENT

Harassment is a form of employment discrimination that also violates policy. Harassment is unwelcome conduct

that is based on race, color, sex (including pregnancy, sexual orientation and gender identity), religion, national

origin, age, disability status, military obligation, veteran status, and genetic information. Harassment violates the

ADOA Personal Rules and Department policies when:

 Enduring the offensive conduct becomes a condition of continued employment, or;

 The conduct is severe or pervasive enough to create a work environment that a reasonable person would

consider intimidating, hostile, or abusive. Anti-discrimination laws also prohibit harassment against

individuals in retaliation for filing a discrimination charge, testifying, or participating in any way in an

investigation, proceeding, or lawsuit under these laws; or opposing employment practices that they

reasonably believe discriminate against individuals, in violation of these laws.

Petty slights, annoyances, and isolated incidents (unless extremely serious) may not rise to the level of

harassment as defined. To violate this policy, the conduct must create a work environment that would be

intimidating, hostile, or offensive to reasonable people.

Offensive conduct may include, but is not limited to, offensive jokes, slurs, epithets or name calling, physical

assaults or threats, intimidation, ridicule or mockery, insults or put-downs, offensive objects or pictures, and

interference with work performance.

DO 527

HAZARD

Any situation with the potential to cause damage to life, property, and the environment.

DO 706

HAZARDOUS ATMOSPHERE

An atmosphere that may expose persons to the risk of death, incapacitation and impairment of ability to self-

rescue (i.e., escape unaided from a permit space), injury, or acute illness from one or more of the following

causes:

 Flammable gas, vapor, or mist in excess of 10 percent of its Lower Flammable Limit (LFL).

 Atmospheric oxygen concentration below 19.5 percent or above 23.5%.

 Atmospheric concentration of any substance for which a dose or a permissible exposure limit is published

in Subpart G, Occupational Health and Environmental Control, or in Subpart Z, Toxic and Hazardous

DO 404

Substances, of this Part and which could result in employee exposure in excess of its dose or permissible

exposure limit.

 Any other atmospheric condition, which is immediately dangerous to life or health.

HAZARDOUS

ENVIRONMENTS

Work areas identified in Safety Procedures that, by the very nature of the work being performed, are considered

to be unsafe and/or unhealthful unless specific safeguards and/or work practices are implemented to control the

unsafe condition.

DO 903

HAZARDOUS MATERIALS

A hazardous material is any item or agent (biological, chemical, radiological, and/or physical), which has potential

to cause harm to humans, animals, or the environment, either by itself or through interaction with other factors

(e.g., a strong, caustic chemical is a hazardous material). Hazardous materials are defined and regulated primarily

by laws and regulations administered by the US EPA, the US Occupational Safety and Health Administration

(OSHA), the US DOT, and the US Nuclear Regulatory Commission (NRC). Each agency has its own definition of

a “hazardous material.”

DO 407

HAZARDOUS MATERIALS

IDENTIFICATION SYSTEM

(HMIS)

A hazard communication system developed by the National Paint and Coatings Association (NCPA) to meet OSHA

guidelines and assist with mandatory compliance. Though once similar to the NFPA 704 system for hazard

communication (e.g., health, flammability and reactivity), the HMIS label now has colored bars with orange

representing “physical hazards” (not reactivity) and PPE lettering system to communicate hazard and provide

protection information to all employees in non-emergency situations.

DO 407

HAZARDOUS MATERIALS

TEAM (HMT)

A team of trained professionals that are able to respond to provide technical advice and stabilization of hazardous

materials incidents. Usually the local Fire Department has HMT resources or can request a regional HMT response.

The Arizona DPS, the Arizona DOT and/or the ADEQ may provide a state on-scene coordinator for these teams.

The AZ DEMA can provide 91

Civil Support Team resource requests for the Department.

DO 407

HAZARDOUS SUBSTANCE

(1)

– A substance which, by reason of being explosive, flammable, poisonous, corrosive, oxidizing, irritating, or

otherwise harmful, is likely to cause death or injury.

DO 404

HAZARDOUS SUBSTANCES

(2)

Hazardous substances take many forms, and are defined under the US EPA Comprehensive Environmental

Response, Compensation and Liability Act. They are found in many consumer products and services that we use

every day. Under normal conditions, these substances are properly contained, controlled and pose no threat to

human life and the environment. But when they enter the environment through an accidental or intentional

release, they can expose living beings to chemical and physical hazards, contaminate whatever they may contact

(e.g., the land, water we drink and/or the air we breathe) with potentially disastrous results, especially within the

confines of Department facilities.

DO 407

HEALTH AND WELFARE

INDIGENT

An inmate who is eligible to receive free healthcare supplies as a result of meeting established financial

requirements.

DO 905

DO 909

HEALTH CONDITION

A temporary or permanent diagnosed illness, disease or injury that may be physical or psychological in nature.

DO 519

HEALTH NEEDS REQUEST

Health Needs Request (HNR), Form 1101-10ES, used by inmates to make an appointment for non-emergency

healthcare.

DO 1101

HEALTH STATUS REPORT

A Department form used to describe a medical condition, duration and defines the extent of work limitations for

an employee capable of working, or to indicate full duty status.

DO 519

HEALTHCARE FACILITY

Is a licensed medical facility, hospital, clinic, emergency medicine or trauma care facility, physician’s office,

dialysis, plasmapheresis facility, etc.

DO 404

HEALTHCARE FEE

A charge not to exceed $5.00, which is deducted from the account of an inmate, parole violator or other return-

to-custody inmate, for each healthcare appointment and emergency treatment initiated or required by a Health

Needs Request (including, but not limited to, treatment of injuries incurred due to the inmate's misconduct and

injuries sustained during the inmate's recreational/leisure activity). No one shall waive the payment of healthcare

fees, except in the following situations:

 Inmates who are being seen for a chronic condition.

 Inmates who have been injured while performing job duties.

 Inmates whose health visits are requested by medical, dental or mental health staff.

 Inmates whose visit to a Healthcare Provider is due to a referral from another provider.

 Inmates assigned to reception centers.

 Minor inmates.

 Pregnant inmates (for pregnancy related issues).

 Developmentally disabled inmates (Mental retardation, cerebral palsy, epilepsy, or autism resulting in

substantial functional limitations in the areas of self-care, ability to communicate, or mobility, making

necessary the ongoing provision of special health services).

 Inmates who are assigned to IPCs.

 Inmates/inpatients at Alhambra Special Psychiatric Hospital (ASPC-Phoenix).

 Inmates/inpatients at the Flamenco Mental Health Center (ASPC-Phoenix).

 Inmates undergoing administrative examinations which are required by Department Order, such as:

 Physical examinations for assignment to fire-fighting crew and the kitchen.

 Physical examinations of inmates who are returned to custody.

 Response to suicide prevention/watch or progressive/maximum behavior control.

 Inmates who request additional hygiene products due to medical issues.

DO 1101

HEALTHCARE N-95

PARTICULATE RESPIRATOR

AND SURGICAL MASK

In accordance with Department Healthcare Services requirements, this is identified as non-latex respirators or

equivalents in various sizes.

N-95 RESPIRATOR - NIOSH approved particulate filtering tight-fitting face piece respirator. They filter at least 95

percent of airborne particles but are not resistant to oil. In accordance with Department Healthcare Services

requirements, non-latex respirators or equivalents in various sizes will be kept in stock

DO 116

DO 404

DO 1102

HEALTHCARE

PROFESSIONAL (1)

Includes the following providers if they are authorized to practice medicine or surgery, as appropriate, by the

state or country in which the doctor practices and are certified to perform within the scope of their practice as

defined under the state or country in which they practice:

DO 519

 Doctors of medicine or osteopathy.

 Podiatrists, dentists, clinical psychologists, optometrists and chiropractors (limited to treatment

consisting of manual manipulation of the spine to correct a subluxation as demonstrated by X-ray to

exist).

 Christian Science practitioners listed with the First Church of Christ Scientist in Boston, Massachusetts.

(Where an employee is receiving treatment from a Christian Science Practitioner, the employee may not

object to any requirement from the Department that the employee or family member submit to

examination (though not treatment) to obtain a second or third Certification of Healthcare Provider form

from a Healthcare Provider other than a Christian Science Practitioner.)

 Any Healthcare Provider recognized by the Department or the state's group health plan's benefits

manager.

HEALTHCARE

PROFESSIONAL (2)

One who is licensed to provide healthcare services such as physicians, physician assistants, nurse practitioners,

mental health providers and clinicians, and nurses.

DO 116

HEALTHCARE STAFF

Includes qualified healthcare professionals (QHCPs), qualified mental health professionals (QMHPs), as well as

administrative and support staff (e.g. health record administrators, lab techs, nursing and medical assistants, and

clerical workers)

DO 125

DO 705

DO 804

DO 807

DO 1101

DO 1103

DO 1104

HEATHCARE SERVICES

DIVISION

The Healthcare Services Division monitors the healthcare and treatment provided to inmates by the Contract

Healthcare Provider (CHP). The Department contracts with the CHP to provide full service medical, dental, and

mental healthcare to inmates housed at Department institutions.

DO 205

DO 515

DO 602

HIGH RISK AREA

An area where an employee may come into contact with oily, icy and/or wet surfaces in the course and scope

of their assigned duties.

DO 503

HIGH SCHOOL

EQUIVALENCY (HSE)

PREPARATION PROGRAM

A course of study preparing an inmate for the High School Equivalency (HSE) examination. Successful completion

of the HSE examination leads to the award of a HSE certificate by the ADOE.

DO 910

DO 920

HIGH TARGET

ASSIGNMENTS

The process of prioritizing inmates identified as "high target" to recidivate over other inmates listed on the Priority

Ranking Report, when filling program vacancies.

DO 809

HIGH-RISK DRIVER

A driver who has been given special instruction as to when, where, and how often they can drive or currently

has an interlock system built into their leased, rented or personal vehicle.

DO 405

HIGH-RISK DRIVER FORM

A form required for drivers with eight or more points on their Motor Vehicle Record (MVR). This form allows the

employee to dispute the fact they have eight or more points on their driver’s license. It allows for their

supervisor’s recommendations and allows the Warden/Bureau Administrator to authorize a high-risk driver to be

DO 405

restricted from driving on state business, drive on state business or places restrictions on driving on state

business.

HIRING/APPROVING

AUTHORITIES

Individuals to whom authority has been delegated to:

 Offer positions to qualified applicants (to include, contractors, student interns and clerical pools) who will

work under their supervision.

 Approve a lateral transfer, promotion or voluntary grade decrease of qualified applicants.

 Demote employees.

 Processing background clearances.

DO 108

DO 501

DO 502

DO 504

DO 518

DO 602

HISTORICAL INFORMATION

For the purpose of this Department Order, information about prior self-harm or suicide attempts, whether in the

recent or distant past.

DO 807

HIT LIST

Document where inmates listed are proven to be in bad standings with an STG. Hit list may be used for validation

purposes for the inmate found in possession of, and inmates listed on the document.

DO 806

HOLD

An obligation owed by an inmate which restricts inmate funds until the obligation is collected.

DO 902

HOME ARREST

Date of offense prior to January 1, 1994. Pursuant to A.R.S. §41-1604.13, a ABOEC granted alternative release

program of home incarceration under intensive electronic supervision for inmates who are eligible for certification

in conjunction with Emergency Parole, Regular Parole and/or Work Furlough consideration.

DO 1002

HOME PLAN

ABOEC and/or Administrative Conditions of Release and specified documents from an inmate's institutional file

which are forwarded to Community Corrections - Release Unit for investigation of an approved release placement.

DO 1001

HOME VISIT

The physical presence of the CCO at the offender’s approved residence, verifying the offender continues to

actively reside there and the sponsor continues to agree to the offender residing there.

DO 1003

HOSPITAL

A facility that is licensed as a hospital under the laws of any state or that is operated as a hospital by the United

States, a state or a subdivision of a state. A.R.S. §36-841(12)

DO 922

HOSTILE AIRCRAFT/UAV

INTRUSION

Aircraft/UAV entering institutional airspace with the intent to do serious physical injury, commit a felony or

misdemeanor crime including an escape or attempted escape or damage to State property.

DO 714

HOUSING COMMITTEE

Includes a Chairperson and up to 11 members, including the Chief of Security and the Physical Plant

Supervisor/Administrator, appointed to a standing committee by the Warden of each institution with employee

housing. This committee establishes eligibility criteria for the selection of residents, sets standards of conduct

for residents, resolves issues involving employee housing, and performs other duties specified in the Employee

Housing Agreement.

DO 309

HUMAN

IMMUNODEFICIENCY VIRUS

(HIV)

A virus which infects and destroys certain white blood cells, undermining a person's immune system which

normally combats infections and disease. HIV may be symptomatic or asymptomatic.

DO 1101

DO 1102

HUMAN RESOURCE

INFORMATION SOLUTION

(HRIS)

The State’s integrated enterprise system that comprises Core Human Resources, Payroll, Benefits, and Time and

Attendance systems. HRIS serves as the central hub for employee records, position management, salary and

benefit administration, time and leave management, and workforce data.

DO 102

DO 512

HUMAN RESOURCES

LIAISON/HUMAN

RESOURCES BUSINESS

PARTNER

The Human Resources representative assigned to a Complex or Business Unit(s) responsible for the oversight of

Human Resources functions and other duties, as assigned by the Chief Human Resources Officer or designee for

their designated location(s).

DO 515

DO 519

DO 522

HUMAN RESOURCES

OFFICE

The Human Resources Liaison's office at an institution; and the Human Services Operations Unit at the Central

Office.

DO 507

IDENTIFICATION CARD

COUNT

A count of the inmate population by a comparison of the inmate identification card to the physical appearance

of the individual inmate.

DO 701

IDENTIFICATION OF

SYSTEMS

This Department Order establishes the use of technology in the positive identification of inmates and their criminal

histories. The systems identified are:

 The Arizona Criminal Justice Information System (ACJIS)

 The Arizona Automated Fingerprint Identification System (AZAFIS)

 The Mug Photo Interface System (MPI)

 The electronic collection of ten-print fingerprints (LIVE SCAN)

 The Digi-Scan Web fingerprint identification system for inmates (FAST ID)

 The system which allows access for printing all fingerprints taken and mug photos taken since June 2002

from the AZAFIS database (OPPIS)

DO 121

IGNITION INTERLOCK

DEVICE (IID)

A device based on alcohol specific electrochemical fuel sensor technology meeting the national highway traffic

safety administration specifications. This device connects a breath analyzer to a motor vehicle's ignition system.

The device monitors the concentration by weight of alcohol in the breath of any person attempting to start the

motor vehicle. The IID deters the starting of the motor vehicle by use of its ignition system unless the person

attempting to start the motor vehicle provides an appropriate breath sample and the device determines that the

concentration by weight of alcohol in the person's breath is below a preset level.

DO 405

ILLEGAL CONTRABAND

Any item, the possession of which in the community or on prison grounds is a felony or misdemeanor (i.e.,

weapons, explosive devices, drugs, wireless communication devices, multimedia storage devices or other

statutorily prohibited item(s)).

DO 202

DO 708

DO 909

DO 911

DO 914

IMMEDIATE FAMILY

(INMATE) (1)

For the purposes of this Department Order, subject to verification by the inmate’s CO III, immediate family is

identified as an inmate’s legal spouse or person with a child in common, natural or adopted parents, siblings,

natural or adopted children (or legal guardian of said children), stepchildren, grandparents, grandchildren, or

person verified as being primarily responsible for raising the inmate in the absence of a parent.

For Disciplinary Charge/Violation: A spouse, parent, child or sibling or other person regularly residing in the

person’s household for the past six months.

DO 501

DO 803

DO 905

DO 911

DO 914

DO 915

DO 1005

IMMEDIATE FAMILY

(INMATE) (2)

For the purpose of this Department Order immediate family includes parents, siblings, and children.

DO 922

IMMEDIATE FAMILY

(PERSONNEL) (3)

For the purpose of the Victim’s Leave immediate family refers to a victim’s spouse, parent, child, sibling,

grandparent or lawful guardian.

DO 512

IMMINENT DANGER OF

DEATH

When an applicant has been examined by a medical physician that has diagnosed the applicant as suffering from

a medical condition which in the physician’s professional opinion, with a reasonable medical certainty result in

the applicant’s death within four months.

DO 1002

IMMINENT RISK OF SELF-

HARM

A situation where inmates have currently and actively engaged in self-harm, and are likely to do so in the

immediate future if not observed constantly.

DO 807

IMMINENT THREAT

Is any situation or circumstance that jeopardizes the safety of persons or compromises the security of the

institution and requires immediate action to stop the threat.

DO 804

IMPAIRED

For the purposes of this Department Order, symptoms a CDL driver may be under the influence drugs or alcohol

which may decrease or lessen their performance of their safety-sensitive duties or tasks of their job description.

DO 408

IMPAIRMENT

Symptoms a prospective employee or employee while working may be under the influence of drugs or alcohol

which may decrease or lessen the employee/volunteer’s performance of the duties or tasks of their job

description.

DO 522

IN THE LINE OF DUTY (1)

For the purpose of this Department Order, is the occurrence of an injury during the employee’s performance of

an essential function/critical component of their job’s core responsibilities.

DO 519

IN THE LINE OF DUTY (2)

For the purposes of this Department Order, refers to an employee death or incapacitating injury occurring as the

result of the employee performing any function in an official Department capacity. The final determination of

whether an employee death is in the line of duty shall be made by the Director.

DO 521

IN THE LINE OF DUTY

DEATH

An employee death that occurs while the employee is on duty or is the result of performing any function in an

official Department capacity. Final determination of whether a death is in the line of duty shall be made by the

Director.

DO 208

INCAPACITATING INJURY

Any injury that threatens the life of the employee or renders the employee unable to participate in treatment, the

notification of the family or other necessary life functions.

DO 521

INCARCERATED IMMEDIATE

FAMILY MEMBER

For the purposes of this Order, an Arizona inmate who is an immediate family member of:

 Another Arizona inmate.

 A juvenile offender in the custody of the Arizona Department of Juvenile Corrections.

DO 915

INCIDENT COMMAND

SYSTEM (ICS)

The combination of facilities, equipment, personnel, procedures, and communications operating with a common

organizational structure, with responsibility for the management of assigned resources to accomplish incident

objectives effectively and safely.

DO 706

INCIDENT COMMANDER (1)

For the purposes of this Department Order, the person with the overall responsibility for the management of an

incident.

DO 706

INCIDENT COMMANDER (2)

For the purposes of this Department Order, the person with the overall responsibility of fighting a particular fire.

DO 918

INCIDENT MANAGEMENT

TEAM (IMT)

A statewide incident management team comprised of selected staff from ADCRR institutions and deployed

with authorization of the Assistant Director for Prison Operations.

DO 706

INCIDENTAL CONTACT

For the purposes of determining New Non-Department Personnel Orientation and Annual In-Service Training

requirements, non-Department personnel interacting with inmates in close physical proximity and/or engaging in

verbal interaction for up to six hours per month are considered to have incidental contact.

DO 509

INDEFINITE VISITATION

SUSPENSION

Suspension period for possession of illegal contraband. Indefinite suspension and/or noncontact visitation status

for the visitor may be considered based on the circumstances and type of illegal contraband detected.

DO 911

INDIVIDUAL EDUCATION

PROGRAM (IEP)

A plan developed for Special Education inmates to address their individualized educational needs.

DO 920

INDIVIDUALS WITH

DISABILITIES EDUCATION

ACT (IDEA)

Public Law #108-446 (or most current Public Law), passed by the U.S. House and Senate outlining requirements

for the provision of services for inmates in need of Special Education services.

DO 910

DO 920

INDUSTRY PROGRAM

SPECIALIST

ACI employees hired as security staff for ACI Owned and Operated programs and labor contracts. These staff

members are required to have a background in security operations; such as, retired Correctional Officers, County

Detention Officers and Military Police/Detention.

DO 524

INFANT

A newborn child to 24 months of age.

DO 911

INFLAMMATORY

Arousing passion or strong emotion, especially anger and belligerence.

DO 914

INFORMAL COUNT

Random and periodic checks of the inmate population to determine if all inmates are present and to monitor their

well-being.

DO 701

INFORMAL RESOLUTION

Any attempt to resolve a complaint prior to attempting to resolve the issue through a formal process.

DO 802

INFORMATION

TECHNOLOGY (IT)

The technology involving the development, maintenance and use of computer systems, software and networks

for the processing distribution of data.

DO 102

DO 126

INFRASTRUCTURE

Non-building improvements that directly support a facility, such as, utility delivery systems, roadway systems,

grounds, sidewalks, parking lots, external lighting and irrigation. (A.R.S. §41-790)

DO 401

INITIAL ADMINISTRATIVE

ACTION

Temporary administrative remedies (e.g., immediate temporary reassignment of an employee from current duties

or administrative leave with pay pending review of the investigation report) that an Approving Authority may

take immediately following an Administrative investigation of a staff arrest incident/serious traffic violation

involving a subordinate, or incidents involving employee misconduct.

DO 501

DO 527

DO 601

INITIAL FILING

The filing of a pleading or petition with a court of law to begin a legal action in court. An initial filing also includes

the filing of all notices or other documents which may be required prior to the filing of the pleading or petition,

including the initial filing of amended complaints or petitions.

DO 902

INITIAL PROTECTIVE

CUSTODY REVIEW

The review of an inmate to determine his/her need for Protective Custody.

DO 805

INITIAL TEST - SCREENING

(ALCOHOL)

Also known as a screening test, the analytical procedure to determine whether CDL drivers may have a prohibited

concentration of alcohol in their system.

DO 408

INITIAL TEST - SCREENING

(DRUGS)

A test to eliminate the negative urine specimens from further analysis or to identify a specimen requiring additional

testing for the presence of drugs.

DO 408

INMATE

A person who is convicted and committed to the custody and supervision of the Department or another legal

jurisdiction, by any court of record, or who is confined by the Department under the provisions of any agreement

or compact to which the State or Department is a party. Inmates remain on inmate status if they are released

to Home Arrest, Work Furlough or Temporary Release for the purpose of earning release credits.

DO 501

DO 709

DO 1003

INMATE CLAIM

A loss submitted by an inmate to the Department for lost property determined through a grievance process as

being the fault of the state.

DO 909

INMATE DIRECT DONATION

An organized event in which several inmates make voluntarily donations from their inmate account without

receiving any items or goods in return for their donations.

DO 924

INMATE FUNDRAISERS

An organized event at which inmates purchase approved items at premium prices. The proceeds are then donated

to designated charitable organizations.

DO 924

INMATE MEDICAL RECORD

Any information regarding an inmate’s health including medical, dental, and mental health history and treatment.

DO 114

DO 404

DO 705

DO 901

DO 1102

DO 1104

INMATE PEER PROGRAMS

Programs facilitated by inmates to other inmates with or without direct staff supervision.

DO 925

INMATE PROPERTY

An inmate's authorized personal property and the state property issued to the inmate.

DO 909

INMATE RACIALLY ELIGIBLE

(IRE)

An inmate can live with members of any race.

DO 719

INMATE RECORD

A computerized “OPEN” inmate record, which contains public information. (i.e., Inmate name, ADCRR number,

Personal Characteristics, Release Eligibility Dates, Sentence Structure, Detainer/Warrant History, External

Movements, Custody Classification, Disciplinary Actions and ABOEC Hearing Results).

DO 901

INMATE RESTRICTED

PARTIALLY (IRP)

An inmate is unable to live with members of a particular race.

DO 719

INMATE RESTRICTED

TEMPORARILY (IRT)

Pending further review, based on lack of documentation and/or policy, requires the inmate to be single celled.

DO 719

INMATE RESTRICTED TO

OWN (IRO)

An inmate who can live only with a member of his own race.

DO 719

INMATE STATUS

Any person committed to the Department. Inmates remain on inmate status if they are released to Home Arrest,

Work Furlough or Temporary Release for the purpose of earning release credits.

DO 1002

INMATE TRUST

ACCOUNT

An account in which the Department acts as a bank via the Inmate Banking System (IBS) for all funds received

for the inmates.

The Complex Business Office staff responsible for posting deposits and withdrawals to ITAs.

DO 303

DO 905

INMATE TRUST ACCOUNT

FUNDS

Funds received from any source and held by the Department in trust for each inmate, comprised of the Dedicated

Discharge Account, Retention Account and the Spendable Account.

DO 905

DO 924

INMATE VOCATIONAL

TRADE AGREEMENT

An agreement between the Department and another public entity for the use of inmate work details at the entity.

Also, is an agreement between ACI and a public or private entity for the use of inmates at the entity.

DO 302

INPATIENT CARE (IPC)

Care provided to inmates with an illness or diagnosis that requires daily monitoring, medication and/or therapy,

or assistance with activities of daily living at a level needing skilled nursing intervention.

DO 704

INSPECTORS-IN-CHARGE

A designated Inspector General auditor who is in charge of a scheduled/unscheduled inspection.

DO 606

INSTITUTION COMMITTEE

A designated group of Department employees who review and recommend the use of ISP Funds.

DO 303

INSTITUTION ISP FUND

A special services account established at each institution for the benefit, education and welfare of inmates.

DO 303

INSTITUTION PERSONNEL

FILE

An unofficial personnel record for each person employed at an institution or work unit, maintained in a secure

area by the institution's Human Resources Liaison or by an Assistant Director or Bureau Administrator.

DO 507

INSTITUTIONAL FILE

The paper or hard copy Inmate Record File maintained by the institution's OIU.

DO 901

INSTITUTIONAL HEARING

PROCEEDINGS SITE

A Department facility designated by the Director for the purpose of holding Criminal Aliens for up to a period of

180 days or until they have final disposition of their deportable status issued by the Executive Office for

Immigration Review. A Department facility designated by the Director for the purpose of releasing Criminal Alien

inmates to the custody and control of the United States Department of Justice, Immigration and Custom

Enforcement Agency.

DO 901

INSTITUTIONAL/FIELD

PERSONNEL

NON-UNIFORMED PERSONNEL - Employees who are not required to wear a uniform of any kind, and whose

duties require daily or frequent contact with offenders. This category includes Wardens, Deputy Wardens,

Correctional Officer IIIs and IVs, Community Corrections Officers, chaplains and other assignments with similar

offender contact requirements, including clerical and support positions.

SPECIALTY UNIFORMED PERSONNEL - Employees who are required to wear a uniform of any kind other than

the Correctional Officer Series uniform. This category includes such assignments as Food Service, Physical Plant,

Recreation Programs and other assignments that require some type of uniform.

UNIFORMED PERSONNEL - Employees who wear the Correctional Officer Series uniform while working at an

institution or at Central Office. This category includes Correctional Officer Is and IIs, Sergeants, Lieutenants,

Captains and Majors, and members of TSU when functioning in such capacity.

DO 503

INTELLECTUAL DISABLED

A congenital abnormality, traumatic injury or disease that impairs normal intellectual functioning and prevents a

person from participating normally in activities appropriate for their particular age group. This disability is

characterized by deficient intellectual functions which impair the ability of the individual to learn and adapt

socially.

DO 1103

INTENTIONAL

A purposeful or deliberate act.

DO 601

INTERACTIVE PROCESS

The interaction that occurs between supervisors/management and employees who believe they have an ADA-

related issue. This process should include face-to-face meetings that emphasize learning and cooperation, and

permit the employee to receive answers and, if applicable, forms and information relative to their issue.

DO 108

INTERACTIVE RECREATION

AREA

Outdoor recreation enclosure that is in close proximity to other holding enclosures and allows for controlled social

interaction between inmates.

DO 812

INTERAGENCY MAIL

Mail sent from a Department location to another state agency through a Department or DOA mailroom.

DO 103

INTERAGENCY SERVICE

AGREEMENT (ISA)

A contract for reimbursement or advancement of funds for services performed between the Department and one

or more state agencies.

DO 302

INTERCOURSE

The act of having sex.

DO 914

INTERGOVERNMENTAL

AGREEMENT (IGA)

A contract for services between the Department and one or more political subdivisions, for service or the joint

exercise of powers common to the contracting parties, including joint or cooperative action. Intergovernmental

Agreements are created in accordance with A.R.S. §11-952.

DO 302

INTER-INSTITUTIONAL

MOVEMENT

Movement of inmates from one institution to another institution with armed escort.

DO 701

INTERLOCK PANEL

An interlocking system that requires the operator to perform a step-by-step sequence to safely switch and isolate

the electrical supply before a key to access the electrified fence can be obtained from within the interlock panel.

DO 718

INTER-MURALS

Activities organized for inmate participation occurring between two or more units within the boundaries of a

complex. Inter-mural activities are limited to Low and Minimum Custody, Phase III inmates.

DO 906

INTERNAL MAIL

Mail sent from one Department location to another Department location through a Department mailroom.

DO 103

INTERNAL RISK

Refers to the risk classification of inmates within the institutional setting. Internal Risk levels are 1

(Low/Minimum) through 5 (Maximum).

DO 704

INTERPRETER

Interpreter for the following:

 Literacy - A person who translates verbal or written communication into simpler terms.

 Blind - A person who translates verbal or written communication into Braille.

 Deaf - A person who translates verbal or written communication into sign language.

 Language - A person who translates verbal or written communication from one language to another

language.

DO 704

INTER-RELATIONAL MAIL

Letters deliverable by the United States Postal Service written by an inmate to other incarcerated immediate

family, clearly marked with the name and ADCRR number of the sending and receiving incarcerated immediate

family.

DO 914

INTERRUPTED SERVICE

For the purpose of authorized High Risk Assignment Pay (HRAP), absence from the assigned duty post for any

of the following reasons; Administrative Leave, suspension or demotion, Industrial Leave, Civic Duty Leave,

Military Leave, Family Medical Act Leave, Sick Leave, Annual Leave or modified duty when such absence or duty

assignment results in the employee working in the HRAP authorized position for less than 80 hours in a month.

DO 512

INTERSEX

A variation in sex characteristics including chromosomes or genitals that do not allow an individual to be distinctly

identified as male or female. An individual that is intermediate in sexual characters between a normal male and a

normal female.

DO 810

DO 811

INTERSTATE AGREEMENT

ON DETAINERS (IAD)

Compact in accordance with A.R.S. §31-481 and A.R.S. §31-482 that has been entered into by most states,

the District of Columbia and the federal government that provides for the administrative transfer of inmates

wanted by another jurisdiction for trial on criminal charges.

DO 901

INTERSTATE COMPACT FOR

ADULT OFFENDER

SUPERVISION (ICAOS)

Rules that govern the reciprocal supervision of offenders from one state to another through a federal agreement

among states.

DO 1003

INTRA-DEPARTMENTAL

TRANSPORTATION

The transporting of an inmate, under the supervision of Department staff, from any jail or Department

institution/facility to another jail or Department institution/facility.

DO 705

INTRA-INSTITUTIONAL

MOVEMENT

Movement of inmates between individual units of an institution/facility and within individual units. Such as

work, library, meals, programming, medical, off-site work crew, property, visitation, store, etc.

DO 701

DO 705

INTRA-MURALS

Activities organized for inmate participation occurring within the boundaries of a unit.

DO 809

DO 906

INVENTORY

A listing of inmate property excluding food items to ensure accountability and compliance with this Department

Order.

DO 909

INVESTIGATIONS

Detailed inquiries and factual reports, conducted and prepared by Internal Affairs investigators, Approving

Authorities or investigators assigned by a Warden, Deputy Warden or Administrator of incidents or complaints

involving allegations of misconduct. Investigations may include but are not limited to the following activities:

 Interviews

 Polygraph examinations

 Scientific analysis of physical evidence

 Verification of information contained in employment applications

 Criminal history inquiries

 Surveillance

 Searches

DO 601

INVESTMENT

Funds invested with the Arizona State Treasurer for the specific purpose of earning interest on the deposit(s).

DO 905

INVOLUNTARY

ADMINISTRATION OF

PSYCHOTROPIC

MEDICATION

Administering any psychotropic medication to an inmate without their agreement to take the medication following

an explanation by the psychiatrist in terms and language the inmate can understand, of material facts regarding

the consequences of taking and not taking the medication, and any risk to the inmate's health status.

DO 1103

INVOLUNTARY ADMISSION

The court ordered commitment of an inmate/offender to a Departmental Mental Health inpatient treatment facility

or to the Arizona State Hospital for females whose behavior constitutes a danger to themselves or others.

DO 1103

INVOLUNTARY DEMOTION

An action taken by the agency which results in the change in an employee’s assignment from a position in one

classification to a position in another classification at a lower level. (The purpose of an involuntary demotion is

to place the employee in a position that is more consistent with the employee's abilities and where there are

reasonable prospects that the employee can perform at an acceptable level.)

DO 601

JOINT MORTALITY REVIEW

COMMITTEE (JMRC)

Mortality review held in the ADCRR, Central Office, and Healthcare Services Division with the following

Committee members: ADCRR Assistant Director for Healthcare Services, ADCRR Medical Program Monitor,

ADCRR Program Evaluation Administrator, Grievance Investigator, Contract Vendor Regional Medical Director,

Contract Vendor Quality Assurance Nurse Manager, and other selected staff as needed. In the case of suicide,

the committee shall include the ADCRR Mental Health Program Monitor, Statewide Regional Mental Health

Directors, Mental Health Director, Institutional Warden and the Contract Vendor Mental Health Director.

DO 1105

JUST CAUSE

(a) The employer informed the law enforcement officer of the possible disciplinary action resulting from the

officer’s conduct through agency manuals, employee handbooks, the employer’s rules and regulations or other

communications to the officer or the conduct was such that the officer should have reasonably known disciplinary

action could occur.

(b) The disciplinary action is reasonably related to the standards of conduct for a professional law enforcement

officer, the mission of the agency, the orderly, efficient or safe operation of the agency or the officer’s fitness

for duty.

not excessive and is reasonably related to the seriousness of the offense and the officer’s service record. (A.R.S.

§38-1104)

DO 601

KEEP ON PERSON (KOP)

MEDICATION

For the purpose of this written instruction, medications prescribed to an inmate that are permissible to remain on

their person at all times including transportation.

DO 705

DO 1103

KEY MATERIALS

Materials provided to inmates for regular or repeated use by all persons incarcerated at an ADCRR controlled

facility, including: Inmate Handbooks; Orientation materials; Department Orders or other policies; materials to

prepare for or request parole, community corrections, or release; all physically posted materials intended to

convey information to inmates; forms and other procedural information related to grievance and discipline

processes; requests for accommodations; health needs requests; commissary or other purchases; banking; and

visitation and phone call approvals.

DO 926

KNOWLEDGE, SKILLS AND

ABILITIES (KSAs)

The qualifications and personal attributes required to perform a job that is generally demonstrated through

qualifying service, education, or training.

 Knowledge is a body of information applied directly to the performance of a function.

 Skill is an observable competence to perform a learned psychomotor act.

 Ability is competence to perform an observable behavior or a behavior that results in an observable product.

DO 504

LATE

For the purpose of this Department Order, an employee is considered late when they arrive for work past their

scheduled reporting time.

DO 525

LAWFUL REPRESENTATIVE

A person designated by the victim or appointed by the court who acts in the best interest of the victim.

DO 1001

LEAD CHAIN

A chain is attached to the upper restraints and to the leg irons. When used, lead chains shall be long enough to

allow the inmate to stand erect, i.e., straight without any bending.

DO 705

LEASE

A written agreement between the Department and an individual, corporation, partnership or professional

organization for rental buildings and office space for a specified rent and period of time.

DO 302

LEAST RESTRICTIVE

ENVIRONMENT (LRE)

Inmates with a disability should have the opportunity to be educated with inmates without a disability to the

greatest extent possible. Inmates with a disability shall have access to the general education curriculum,

extracurricular activities, or any other program inmates without a disability would be able to access. Inmates

should be provided with supplementary aids and services necessary to achieve their educational goals if placed

in an educational setting with inmates without disabilities.

DO 920

LEGAL ACCESS MONITOR

A Department employee with Paralegal training, located in Legal Services.

DO 902

LEGAL CALL

Unmonitored telephone calls made by an inmate to the inmate's attorney or an agent of the attorney, for legal

purposes, which have been scheduled according to Department Orders as legal calls. Court-ordered telephonic

conferences with the court are also unmonitored calls and are made at the Department's expense on the state's

long-distance service, when necessary.

DO 902

LEGAL DOCUMENTATION

For the purpose of this Department Order, legal document is defined as an original or certified copy of a birth

certificate, marriage license, adoption papers or other legal record, driver’s license, military identification, non-

drivers identification (state issued), passport, social security card and health insurance card.

DO 909

LEGAL GUARDIAN

A person with legal custody of a child, to include the right to have physical possession of the child; the right

and duty to protect, train, and discipline the child; and the responsibility to provide the child with adequate food,

clothing, shelter, education, and medical care. Guardianship also provides the guardian with authority to make

decisions on behalf of the child, including marriage, service in the armed forces, major medical treatment, etc.

DO 911

For the purpose of Visitation, legal guardians who apply for minor children to visit an inmate parent shall have a

copy of the minor’s birth certificate and documentation of legal guardianship submitted in the form of a court

order or other legal record from a court of law that establishes the adult’s legal responsibility to the minor. The

legal guardian must be an approved visitor on the inmate’s Visitation List documented in ACIS.

LEGAL MAIL

Any letters to or from an inmate's attorney or a judge or court of law, or in the case of an inmate acting Pro Se,

any letters from a legal paraprofessional, private investigator or private process server, as defined in this glossary.

DO 902

LEGAL PARAPROFESSIONAL

A person with specific education and/or experience who is licensed in any state or federal jurisdiction to provide

legal services in limited practice areas.

 Who has entered into or may in the future enter into an agreement to provide legal services to an inmate

acting Pro Se in connection with an active case in state or federal court or in preparation of a case for

filing in state or federal court.

DO 902

LEGISLATIVE

CORRESPONDENCE

Letters to or from a member of the Arizona State Legislature. Mail that is received in envelopes that are clearly

marked as official envelopes used by the Arizona State Legislature is considered incoming legislative

correspondence.

DO 914

LEGISLATIVE LEADERSHIP

The Senate President, the Speaker of the House, the Majority and Minority leaders, the Chairpersons of the

Appropriations Committees.

DO 103

LESBIAN

A term that commonly refers to women romantically or sexually attracted to other women.

DO 810

LESS-THAN-LETHAL FORCE

The degree of force directed toward the body of another person who is not likely to result in death. Physical

force may include confinement, physical restraint, weaponless defensive/ arrest tactics or the use of less than

lethal specialty munitions.

DO 804

LESS-THAN-LETHAL

SPECIALTY MUNITIONS

Department-approved munitions as authorized by Department Order #716, Armory Procedures.

DO 804

LETHAL FORCE

The degree of force used for the purpose of causing death or serious physical injury, or in the manner of its use

or intended use is capable of creating a substantial risk of causing death or serious physical injury.

DO 804

LETTER OF DISMISSAL

Written notice from the Approving Authority advising an employee of his/her dismissal from employment with

the Department.

DO 601

LICENSED MENTAL HEALTH

FACILITY

For adult male inmates, the Alhambra Behavioral Health Treatment Facility (licensed as a Level 1 Behavioral

Health Treatment Facility by the Arizona Department of Healthcare Services) which includes Baker Ward and

Flamenco Mental Health Center; for adult female inmates, the Arizona State Hospital, the Alhambra Behavioral

DO 804

DO 1103

Health Treatment Center, or any licensed beds at ASPC-Perryville; and for all juvenile inmates, the Arizona State

Hospital.

LIFE SAFETY LOCKING

DEVICE

Any locking device designated as in ingress or egress apparatus with the intention to be accessed in the event

of an emergency to permit entrance or evacuation of persons.

EXAMPLE: Cell doors, gates, sally port doors and gates, offices, exam rooms, work areas etc.

DO 702

LIFE SUPPORT SYSTEM

Devices or machines such as mechanical ventilators that provide necessary bodily functions for medical patients.

DO 1101

LIFE THREATENING

A medical condition which could, in a physician's opinion, lead to an inmate's death if not treated.

DO 1101

LIKELIHOOD OF SERIOUS

HARM

For the purposes of this Department Order, a substantial risk that physical harm will be inflicted by an inmate

upon the occurrence of at least one of the following:

 Their own person, as evidenced by threats or attempts to commit suicide or inflict physical harm to one's

self.

 Another, as evidenced by behavior which has caused such harm or places another person or persons in

reasonable fear of sustaining such harm.

 The property of others, as evidenced by behavior which has caused substantial loss or damage to the

property of others.

DO 1103

LIVE SCAN

The equipment purchased by the Department, which allows the electronic capture of fingerprints. This equipment

is directly connected to the Department of Public Safety database. This equipment and software allow the

electronic sending of fingerprints to Department of Public Safety for verification of identification.

DO 121

DO 901

DO 1001

LOAD CONDITIONS

Actual operating condition, either while simulating full power demand or during a demand for emergency power.

DO 403

LOBBYING

Attempting to influence the passage or defeat of any legislation by directly communicating with any legislator.

Lobbying does not include:

 Communications between State Agency employees.

 Questions or comments made by an employee to a State officer or employee regarding a proposed rule

and made in public at a meeting or workshop open to the public and sponsored by a State Agency,

Board, Commission, Council or Office.

 Communications between a public official and employee of a public body, a designated public lobbyist

or authorized public lobbyist and any State officer, except for a member of the legislature, or employee

of the legislature.

DO 110

LOCAL AREA NETWORK

(LAN)

A group of microcomputers which can communicate with each other and, if desired, can access remote hosts or

other networks over a Wide Area Network. A network consists of one or more file servers, workstations and

DO 102

peripherals. Network users may share the same data and program files and send messages directly between

individual workstations with files protected by means of an extensive security system.

LOCAL HEALTH

DEPARTMENT

A State or County Health Department or an Indian Health Services Unit.

DO 1102

LOCAL OFFICIAL MAIL

Any mail signed by a city/county-elected official or agency head.

DO 103

LOCAL TRANSPORTATION

The transport of an inmate, by Department staff or authorized private prison staff, from any Department

institution/facility or private prison, to a Healthcare Provider, job site, court or other authorized destination handled

at the local level.

DO 705

LOCKING DEVICE

Any apparatus whose function is to restrict entry to or exit from a specific area or location, such as a gate, fence,

door, cell, or area deemed as restricted. For the purpose of this Department Order, locking device is; any electronic

or keyed locking mechanism or other keyed system designed specifically to restrict public/inmate access and/or

movement, and to provide custody control of the inmate population.

DO 702

LOSS OF PRIVILEGE

A loss of privilege may include any or all of the following: i) access to the inmate store for non-sanitary items, ii)

telephone access, iii) visitation, iv) educational opportunities, v) work opportunities, and/or vi) any other loss of

privilege determined appropriate by the Disciplinary Hearing Officer.

DO 803

LOW RISK AREA

An area where the environment is dry and the chances of the employee coming into contact with oily, icy and/or

wet surfaces are minimal.

DO 503

MAGNETIC STRIPPED

IDENTIFICATION CARD

A plastic ID card that contains employee information including a coded magnetic strip that allows entrance into

specific Central Office buildings.

DO 702

MAIL MONEY

Monies received through the mail, County Intake, or electronic fund transaction for deposit into the Spendable

Account (does not include refunds).

DO 905

MAINTENANCE

All actions which have the object of retaining or restoring or fixing defects of an item in or to a state in which it

can perform its required function. The actions include the combination of all technical and corresponding

administrative, managerial and supervision actions. These actions have zero scope associated with the system

product.

DO 102

MAJOR APPLIANCE

 Department-Furnished Appliance - Refrigerators and kitchen stoves, the only appliances that the Department

may furnish in employee housing.

 Employee-Furnished Appliance - Devices or instruments for household use, such as washing machines, dryers,

dishwashers, window or room air conditioners, and portable evaporative coolers that employees may provide

DO 309

for their personal use while residing in employee housing.

MAJOR PROGRAMS

Facilitated by credentialed staff and deemed “major” via policy. Typically has potential major impact on addressing

criminogenic factors.

DO 925

MAJOR REPAIRS

Any repair beyond the Armorers current certification or Department specifications.

DO 716

MANAGING ARCHIVE

SYSTEM (MAS)

This is software which allows the Department access to all fingerprints and mug photos taken by a law

enforcement agency in the State of Arizona since June 2002.

DO 121

MARIJUANA

Is all parts of any plant of the genus cannabis, whether growing or not, and the seeds of such plant.

DO 1003

MASTER RECORD FILE

The combined electronic and official paper or hard copy Inmate Record File maintained at the Central Office

Records and on ACIS, in accordance with A.R.S. §31-221, for each inmate committed to the jurisdiction of the

Department. The Master Record File is a combination of information contained on ACIS and the hard copy Inmate

Record File maintained in Central Office Records area. Any other record or file is a Special Purpose File.

DO 901

MASTURBATION

Touch or rubbing of sexual organs for the purpose of sexual pleasure. Excitation of one's own or another's genital

organs, usually to orgasm, by manual contact or means other than sexual intercourse.

DO 914

MATCH OR COST SHARING

Portion of the total grant expenditures not paid with Federal Funds. The match or cost sharing amount or

percentage is determined by the funding agency. The two types of Match or Cost Sharing are:

 CASH MATCH – Cash funds allocated to the project by the recipient agency.

 IN-KIND MATCH – A non-cash match; the valuation of something provided by a grant recipient to satisfy

a match requirement. Examples of an in-kind match include credit for space used by the project or

volunteer hours.

DO 307

MEDIA

For the purpose of this Department Order, Media is channels of communication that serve many diverse functions,

such as offering a variety of entertainment with mass or specialized appeal, communicating news and information

or displaying advertising messaging.

DO 201

DO 207

MEDIA RELATIONS OFFICE

The Media Relations Office administers the Department’s media affairs and represents the Department to the

public through the press on issues impacting Department policy, budget, and statutory roles and responsibilities,

unless otherwise advised by the Director or designee.

DO 207

MEDICAL ADVISORY

COMMITTEE (MAC)

A committee consisting of the Complex Warden, Deputy Warden, CHP Facility Health Administrator, ADCRR

Complex Compliance Monitor, and other parties as deemed necessary. The purpose of the committee is to

review statistics and identify trends pertaining to the delivery of Healthcare Services.

DO 117

MEDICAL GRIEVANCE

A complaint related to medical issues, including but not limited to Medical, Dental, or Mental Health Services and

related healthcare staff.

DO 802

MEDICAL HISTORY

INFORMATION

For the purpose of this Department Order, information in psychological, mental health and medical records that

is confidential.

DO 1104

MEDICAL HOLD

A hold placed on a bed when an inmate goes to the hospital or to a Medical/Mental Health Unit and is expected

to return within a week. If the inmate has not returned after ten calendar days the hold is automatically dropped

or removed. Medical holds shall not be placed on beds designated for medical, mental health, watch cells,

detention or transitory use.

DO 701

MEDICAL ISOLATION

Isolation of one or more individuals, or groups from the general population to prevent or reduce the risk of

transmitting an infection to others.

DO 1102

MEDICAL ORDER

A document signed by the attending medical provider who outlines the type of medical treatment to be given an

inmate. The medical order becomes part of the inmate’s medical record.

DO 1101

MEDICAL PRODUCTS AND

PHARMACEUTICALS

Those products that are medically defined by a manufacture or process, and are controlled, dispensed, and/or

administered by a pharmacist, a medical/dental practitioner, or by a physician’s assistant or nursing staff, as

directed by supervising medical/dental practitioner. They may become a regulated waste stream when used or

spent.

DO 407

MEDICAL REVIEW OFFICER

A certified licensed physician who reviews contracted collection site/laboratory positive drug test results. The

Medical Review Officer has knowledge of substance abuse disorders and medical training to interpret and evaluate

an individual’s positive test to include medical history and other relevant biomedical information.

DO 408

DO 522

MEDICAL TRANSPORT BIN

A specialized type of storage device used to transport DOT medications and property files capable of being

secured with a tamper resistant seals.

DO 705

MEDICAL USE

Is the acquisition, possession, cultivation, manufactured use, administration, delivery, transfer or transportation

of marijuana or paraphernalia relating to the administration of marijuana to treat or alleviate a registered qualifying

patient’s debilitating medical condition or symptoms associated with the patient’s debilitating medical condition.

DO 1003

MEDICAL WATCH

By order of a medical provider, a defined period of observation, performed by security or Healthcare Services

staff, for patients with medical conditions that require welfare checks and/or frequent interventions.

DO 1101

MEDICAL/MENTAL HEALTH

APPOINTMENT

A scheduled time for an inmate to see a Healthcare Provider, nurse or attend a one-on-one mental health

appointment, mental health group, dental appointment or specialty clinic.

DO 1101

MEETING

For the purpose of this Department Order, a meeting is “A gathering of individuals for the purpose of exchanging

information, planning, training, or other activities where the majority of attendees are State employees; also a

gathering of individuals where the purpose is to convey information to the general public."

DO 310

MEMBERSHIP LIST

May be unit specific or contain inmates housed statewide. To be considered a membership list, the document

shall contain a majority of validated and/or suspected inmates. A membership list may include inmates with no

STG status, inactive inmates, debriefed inmates and/or inmates housed in protective custody. Membership lists

may be used for validation purposes for the inmate found in possession of, and any inmate listed on the document.

DO 806

MEMO ASSET

An asset that is valued less than $5,000 but has a life expectancy of at least one year as referenced by the

Arizona Finance Information System (AFIS).

DO 309

MENTAL HEALTH CARE

STAFF

Includes qualified mental health professionals (QMHPs), as well as administrative and support staff (e.g.,

behavioral health technicians, mental health clerks, and nursing and medical assistants).

DO 125

DO 804

DO 807

DO 1103

MENTAL HEALTH DUTY

OFFICER

A licensed psych associate, psychologist, or psychiatric provider

DO 1103

MENTAL HEALTH LEAD

The licensed psychologist or psychology associate designated to coordinate the day-to-day operation of all mental

health services at each complex under his/her responsibility.

DO 1103

MENTAL HEALTH WATCH

Includes Continuous Watch and 15-Minute Watch.

DO 807

MENTAL ILLNESS/

DISORDER

A substantial disorder of a person's emotional processes, thought, cognition, or memory. More specifically, for

the purposes of this Department Order, a diagnosis by a psychiatrist or mental health clinician consistent with

one or more classes of mental disorders in Axis I of the DSM-5(or the most current edition). This includes

schizophrenic disorders; delusional disorders; psychotic disorders; mood disorder (bipolar disorder and/or

depressive disorder); anxiety disorders (excluding social phobia or simple phobia); organic mental disorders or

syndromes; and others disorders listed in the DSM-5, with the exception of psychosexual disorders (i.e., organic

mood disorders; organic delusional disorders; organic anxiety disorders; organic personality disorders; organic

hallucinations not caused by psychoactive substance use; and organic mental disorders not otherwise specified).

DO 1103

METABOLITE

The body’s process to eliminate a foreign chemical. These changed drugs are metabolites.

DO 522

MICROCOMPUTER

A computer built around a microprocessor; a personal computer (PC) with a monitor, keyboard and central

processing unit (CPU).

DO 102

MINOR (1)

A person between 7 and 17 years of age.

DO 911

MINOR (2)

For the purpose of this Department Order minor is an individual who is under eighteen years of age. A.R.S. §36-

841(15)

DO 922

MISCONDUCT (1)

An employee's criminal act or behavior that is not in compliance with Department Orders, rules and regulations

while on or off duty.

DO 501

DO 525

DO 527

MISCONDUCT (2)

An employee's act or failure to act which is an intentional departure from Departmental written instructions,

procedures, rules and/or laws. An act is misconduct if the employee knew or should have known of the policy

or instructions and knew or should have known the results or potential results of their conduct.

DO 601

MISTAKE

An act or failure to act which was not a deliberate or purposeful violation of policy and/or other written

instructions.

DO 601

MOBILE

Any item not affixed through mechanical means, regardless of size/weight of the item.

DO 712

MOBILE DEVICE

A piece of portable electronic equipment that can connect to a network. This may include, but is not limited to;

tablets, laptops wristwatch with cellular capabilities, or any device capable of cellular capabilities.

DO 102

MODIFICATION

Any change from the original appearance or function of an item of property. Prohibited to include unauthorized

repair, dismantling, cutting, tearing, numbering, lettering, drawing, painting or attaching of decals or pictures to

or upon any item of property. When property is modified, it shall become unauthorized property and may not be

replaced for one year.

DO 909

MODIFIED DUTY

Temporary modification to employees’ regular duties based upon medical necessity which allows them to remain

in their normal assignment and work area (i.e., for non-uniform staff). While working such an assignment

employees shall receive their regular rate of pay.

DO 519

MONITORING

A correctional staff function of listening, with or without monitoring equipment, to inmate interrelation or

emergency telephone calls to ensure:

 The inmate speaks to the approved individual.

 Inmates do not conduct conversations that are in violation of State or Federal law or of Department

Orders or other written instructions.

DO 915

MORAL TURPITUDE

Any intentional act or conduct that is marked by baseness, vileness, or depravity; or involves fraud, deceit or

dishonesty; or otherwise offends the conscience of the community.

DO 602

MORNING REPORT

A summary of all Significant Incident Report forms, Follow-up Reports and Final Reports received by the

Communications Center until 0600 hours each business day. Communications Center staff prepares this summary

each morning. The Morning Report is a restricted document composed of several sections, to include at a

minimum the following:

 New Summaries – Consists of summaries of preliminary notifications and initial reports received since the

last published Morning Report.

 Follow-up Summaries – Consists of summaries of Follow-up, Final and Supplemental Reports received

from institutions, and ongoing activities of any Division, relating to significant incidents previously

appearing in the new summaries. Follow-up Reports on significant incidents shall be included each day in

the Morning Report until a Final Report has been received relating to the significant incident.

DO 105

 Incidental Summaries – Consists of summaries of information received that are not significant incidents,

such as new Arizona Crime Information Center/National Crime Information Center (ACIC/NCIC)

information about an inmate, an offender’s unauthorized leave from home arrest, and arrests of an

offender.

MOTOR VEHICLE RECORD

(MVR)

Driving record containing information on a driver’s ticketed violations and driving status.

DO 405

MUG PHOTO INTERFACE

SUBSYSTEM (MPI)

This is software which allows the Department to interface with the Arizona Automated Fingerprint Identification

System (AZAFIS) to take photos of inmates (including, tattoos and scars), storing them in the statewide database.

It also allows the Department to access inmate photos, when needed, for law enforcement purposes.

DO 121

DO 901

DO 1001

MULTI-COMPARTMENT

CAGE VEHICLE

A caged vehicle containing multiple compartments in which different populations of inmates can be transported

in the same vehicle and kept separated by physical barrier(s).

DO 705

MULTI-DISCIPLINARY

EVALUATION TEAM

A group of individuals including the adult inmate or the parent/guardian of a minor inmate, at least one CEPT, at

least one certified Special Education teacher, a representative of the Department who can commit Department

resources (such as the unit/institution Correctional Education Program Supervisor), an individual who can interpret

the evaluative instruments and express their implications (who may be one of the above), and other individuals

with knowledge of the inmate such as a Correctional Officer III or IV, healthcare staff, or other concerned staff.

DO 920

NALOXONE

HYDROCHLORIDE

An opioid receptor antagonist and antidote for opioid overdose produced in intramuscular, intranasal and

intravenous forms. NARCAN is the brand name for Naloxone.

DO 709

NARCAN NASAL SPRAY

A pre-filled, single dose intranasal spray used to reverse the effects of an opioid overdose.

DO 709

NARCOTIC DRUG

For the purpose of this Department Order the definition is the same as defined in A.R.S. §13-3401.

DO 408

DO 522

NATIONAL CRIME

INFORMATION CENTER

(NCIC)

An FBI repository of files on persons and property. The common acronym is NCIC.

DO 121

NATIONAL DISASTER

MEDICAL SYSTEM (NDMS)

Federally coordinated system that augments the United States' medical response capability to major emergencies

and disasters. The U.S. Department of Health and Human Services (HHS), Office of Preparedness and Emergency

Operations (OPEO), has operational responsibility for HHS functions related to the NDMS.

NDMS TRAINING DUTY - Required NDMS training courses and other training duty certified by NDMS or NDMS’s

federal partner agencies (i.e., the U.S. Department of Veterans’ Affairs, the U.S. Department of Health and

Human Services, and the U.S. Department of Defense) to be necessary for professional development or skill

training/retraining.

DO 512

NDMS EMPLOYMENT - Service performed during time of national emergency or for other critical homeland

security missions/contingencies for NDMS members’ requirements. This does not include volunteers.

 “Employee” means, for the purposes of NDMS is training duty, any employee, whether covered or

uncovered.

 Employment, any employee, whose state employment is covered by the State Personnel System; or who

is exempt (uncovered) from the State Personnel System pursuant to A.R.S. §41-741(20).

NATIONAL FIRE

PROTECTION ASSOCIATION

(NFPA) 704 “FIRE

DIAMOND”

A hazard communication system developed by the NFPA identifying health, flammability, reactivity and specific

hazards for chemicals. This system, using colors, numbers and special symbols (e.g., OX is a hazard

communication requirement for industrial, commercial or institutional facilities that manufacture, distribute or

store chemicals). Similar to the HMIS system for labels on containers, the NFPA 704 Label uses colored diamonds

and is primarily used to communicate chemical hazards to fire fighters and emergency responders by display on

structure walls/doors and outdoor storage facilities.

DO 407

NATIONAL LAW

ENFORCEMENT TELE-

COMMUNICATIONS

SYSTEM (NLETS)

A message-switching system for the interstate exchange of criminal justice information, also providing a variety

of on-line help files. The common acronym is NLETS.

DO 121

NATIONAL/STATE OFFICIAL

MAIL

Any mail signed by a national/state-elected official or agency head.

DO 103

NATIONALLY ACCREDITED

SCHOOL

Nationally accredited schools are generally for-profit and offer vocational, career, or technical programs.

DO 509

NEAR MISS

An unplanned incident to include not only events but things like unsafe conditions and unsafe behaviors that

present opportunity to improve workplace health and safety, including:

 Minor incidents/injuries that had the potential for more serious consequences;

 Events where injury could have occurred, but didn’t;

 Events where property damage resulted or could have resulted, but didn’t;

 Events where a safety barrier was challenged, such as by a worker bypassing a machine guard, regardless

of whether it actually caused a potential injury or damage event; and

 Events where potential environmental damage could result.

DO 404

NEEDS ASSESSMENT

Formal surveys, individual interviews, focus groups, and user committee input are instruments used to address

training needs.

DO 509

NEGATIVE DRUG TEST

RESULT

Test results which conclude the drug(s) and metabolite(s) tested for are either absent or below the cut-off levels.

DO 522

NEGATIVE RESULT

Result indicates that either no trace of metabolite is present in the urine, or a level is present that is less than the

established threshold value.

DO 709

NEGLIGENT DISCHARGE

Discharge of a firearm involving culpable carelessness.

DO 510

NEGOTIABLE INSTRUMENTS

A document guaranteeing the payment of a specific amount of money, either on demand, or at a set time, with

the payer named on the document.

DO 905

NETWORK ATTACHED

STORAGE UNIT (NASU)

A system consisting of 1 or more hard drives, an Ethernet connection and an operating system which connects

to the Complex Network allowing authorized network users on the to upload, access and share files from a

central location.

DO 105

NEW EMPLOYEE

ORIENTATION TRAINING

Training for new Non-Correctional Series employees and Non-Correctional Series employees reinstating after more

than two years, which covers the purpose, goals, policies and procedures of the Department.

DO 509

NEW NON-DEPARTMENT

PERSONNEL ORIENTATION

TRAINING

A training for new non-Department personnel which covers the purpose, goals, policies and procedures of the

Department.

DO 509

NEW PROGRAM

First-time programs which require resources, or modifications of existing programs, which require additional

resources including activities related to construction and/or maintenance.

DO 305

NEW PROJECT REQUEST

(NPR)

A request submitted by a user to IT for proposing and developing new application/systems and/or expanded

functionality of existing applications/systems for applications systems, networks infrastructure,

telecommunications (including radios) and web services.

DO 102

NON-COMPLIANCE

An interruption or lapse in the inmate receiving currently prescribed medication(s) as a result of the inmate

transferring.

DO 705

NON-CONTACT VISITATION

A visit between an inmate and visitor conducted with a barrier between them, thereby preventing any physical

contact.

DO 911

NON-CORRIDOR COMPLEX

The complexes where only inmates with a low need of medical and/or mental healthcare. These complexes

include the following: ASPC-Douglas, ASPC-Safford, and ASPC-Winslow.

DO 804

DO 807

NON-CRIMINAL

Video Segments collected in accordance with Attachment B for administrative purposes, without a felony

element.

DO 105

NON-DEPARTMENT

EMPLOYEE AMOUNT OF

INMATE CONTACT

 Frequent Contact – Personnel inside the secure perimeter of an institution, who directly supervise or are

involved with any inmate(s) work activities, responsible for or are involved in the transportation of inmates,

interacting with inmates, in close physical proximity and/or engaging in verbal interaction for a designated

amount of time of more than eight hours per week.

 Incidental Contact – Interaction with inmates in close physical proximity and/or engaging in verbal

interaction for less than or equal to six hours per month.

DO 602

NON-DEPARTMENT

PERSONNEL

Individuals working for the Department through a contract vendor, Inter-governmental Agreement, or through a

sponsored volunteer or intern program.

DO 509

NON-EMERGENCY

An inmate's current health condition which does not require immediate attention and for which a request is

generated by a Health Needs Request form. This includes review of the Medical Record.

DO 1101

NON-EXEMPT EMPLOYEES

(PAR FLSA designation NE) - Employees who receive compensation for overtime at the rate of one and one half

hours of compensatory time for each hour of overtime worked, or one and one half hours of pay for each hour

of overtime worked, depending on the employee’s overtime compensation election. Non-exempt employees

receive payment for extra hours. Employees in this category are covered by FLSA requirements, and may be

covered or uncovered under the ADOA Personnel Rules.

DO 512

NONPROFIT MEDICAL

MARIJUANA DISPENSARY

AGENT

A principal officer, board member, employee or volunteer of a nonprofit medical marijuana dispensary, who is at

least 21 years of age, and has not been convicted of an excluded felony offense.

DO 1003

NON-QUALIFIED LEGAL

CLAIMS

Any legal claims which do not fall under the definition of QUALIFIED LEGAL CLAIMS. These include divorce,

child custody, paternity, name change, etc.

DO 902

NON-SEPARATING

EMPLOYEE

The employee has no immediate plans to separate employment from Arizona state government.

DO 512

NOTICE OF CHARGES

LETTER

Written notice from an Approving Authority to a covered employee expressing consideration of discipline. The

letter shall advise the employee in detail of the pending charges and identify the opportunity for the employee to

submit a written response to the charges.

DO 601

NOTICE OF CLAIM AGAINST

THE STATE OF ARIZONA

An ADOA claim form used by the Attorney General’s Office in subrogating liability claims filed against the state

or its agencies/employees. Distribution by a liaison shall occur as stipulated on the bottom of each form.

DO 909

NUDITY

As defined by Arizona Revised Statutes (A.R.S.) §13-3501, is the showing of the human male or female genitals,

pubic area or buttocks with less than a full opaque covering, or the showing of the female breast with less than

a fully opaque covering of any portion thereof below the top of the nipple, or the depiction of covered male

genitals in a discernibly turgid state.

DO 914

NUISANCE CONTRABAND

Any item in the possession of an inmate or visitor which does not violate a federal or state law but does violate

a Department policy or written instruction.

DO 708

NUMBERING SYSTEM

A system used to track the reports outlined in this Department Order. Report numbers shall consist of the two

digit numerical designation for the year, the ACIS unit designation code, a four-digit report number and the initials

indicating the type of report (i.e., the designation for the Use of Force/Incident Command form for ASPC-E SMU

for 2021 would be 21-A08-0001-ICS). The only reports subject to this numbering system are:

 Use of Force/Incident Command Report Forms and/or a Use of Force/Incident Command Report

Continuation Sheet forms.

DO 105

 Significant Incident Report forms.

 Information Report forms.

“OWNER” SUPERVISOR

The supervisor responsible for the chemicals being used and controlled in the storage area.

DO 407

OBSERVATION RECORD

A documented record of all visual health and welfare checks conducted by staff during a watch on a specific

inmate.

DO 804

OBSERVED COLLECTION

The collection of a urine specimen performed in a manner reasonably designed to preclude the possibility of

sample contamination, adulteration or misidentification.

DO 522

OFF CYCLE PRINTING

Forms ordered outside the August or February cycles. Volume discounts may not apply.

DO 114

OFF-DUTY DEATH

An employee death that occurs while employee is off duty.

DO 208

DO 521

OFFENDER

Any inmate who has been released from the Department on any form of Community Supervision, to include

parolees or probationers accepted for supervision by Arizona or another state under the Interstate Compact

and/or; any inmate with a date of offense prior to January 1, 1994, who has been released from the Department

and has met an Earned Release Credit Date (ERCD), but has not met the Sentence Expiration Date (SED).

DO 501

DO 709

DO 1003

DO 1004

DO 1103

OFFICE OF PRIMARY

RESPONSIBILITY (OPR)

Individuals responsible for the development, revision, and interpretation of written instructions that guide

administration and/or operations in their area of responsibility.

DO 101

OFFICIAL BULLETIN BOARD

A board or panel designated for posting approved solicitation announcements and materials.

DO 111

OFFICIAL CAPACITY

WITNESS

The presentation of oneself as a Department employee engaged in Department business. The testimony or

evidence to be given relates to official Department matters.

DO 107

OLEORESIN CAPSICUM

A chemical compound derived from chili peppers.

DO 1003

ON CYCLE PRINTING

An ACI six months printing cycle, beginning in either August or February, when users can order forms. ACI may

offer discounted prices for volume orders during this time.

DO 114

ON-DUTY ALLOWANCE

Normal work hours utilized to conduct employee organizational activities, pre-approved by the employee’s

supervisor.

DO 501

ON-DUTY DEATH

An employee death that occurs while the employee is on duty, but does not result from performing his/her job.

This may include heart attack, stroke or other “natural” causes.

DO 208

DO 521

ON-SITE DRIVER

An inmate authorized to operate a state vehicle on state property.

DO 903

ON-SITE DRIVERS ID CARD

The card or license that provides evidence of the inmate's authorization to drive.

DO 903

OPERATIONAL SHIFTS

The following are defined as operational shifts:

 8-hour shifts – Days, Swings, and Graveyards

 12-hour shifts - AM Front, AM Back, PM Front, PM Back

DO 703

OPIATES

Naturally derived from the poppy plant, such as heroin and opium.

DO 709

OPIOID OVERDOSE

An acute condition, including but not limited to, extreme physical illness, decreased level of consciousness,

respiratory depression coma, or death resulting from the consumption or use of an opioid or another substance

with which an opioid was combined, or that a layperson would reasonably believe to be an opioid-related drug

overdose that requires medical assistance.

DO 709

OPIOIDS

Synthetic opiate drugs such as fentanyl, morphine, buprenorphine, codeine, hydromorphone, hydrocodone,

oxymorphone, methadone and oxycodone.

DO 709

ORAL BOARD PANEL

A group of three or more persons who administer examination questions or exercises to eligible applicants and

objectively score an applicant's responses to job-related questions or exercises.

DO 504

ORDER TO SECURE

ATTENDANCE

A written court order requiring the Department to ensure inmates appear in court to answer charges.

DO 1004

ORGAN PROCUREMENT

ORGANIZATION

A person designated by the secretary of the United States department of health and human services as an organ

procurement organization. A.R.S. §36-841(16)

DO 922

ORIGINAL PROBATION

The specified period following appointment to a covered service position. A new employee hired into a position

in the covered service shall serve an original probation period for one year.

DO 504

OSHA 300 LOG

An OSHA-REQUIRED record of all work-related injuries and illnesses that occurred during the calendar year, which

classifies and notes the extent and severity of each case.

DO 116

OSHA 300A SUMMARY

An OSHA-REQUIRED summary of work-related injuries and illness that occurred during the calendar year and

must be posted February 1 until April 30 of the year following the year covered by the form.

DO 116

OSHA STANDARD

Refers to the Bloodborne Pathogen Standard, 29 CFR 1910.1030 and 29 CFR 1910.134 Respiratory Protection

Standard for TB Mask Fit Testing and 29 CFR 1904 for Recordkeeping and more.

DO 116

OTHER EMPLOYEE

ORGANIZATION (OEO)

Any employee organization in which Department employees participate and which exists for the primary purpose

of promoting public safety, promoting employee safety, enhancing the professional development of corrections

personnel, the corrections field and fostering professional relationships within the Department and in the field of

DO 501

Corrections however; does not meet the criteria as provided in A.R.S. §38-612 and in Executive Order 2008-13

and as such, is not eligible to be considered for recognition as a Qualifying Employee Organization as outlined in

this Director’s Order.

OTHER JURISDICTION

For the purposes of this Department Order, any county, state or federal agency other than the Department.

DO 901

OTHER POTENTIALLY

INFECTIOUS MATERIAL

Body fluids such as semen, vaginal secretions, cerebrospinal fluid, synovial fluid, pleural fluid, pericardial fluid,

peritoneal fluid, amniotic fluid, saliva in dental settings or body fluid visibly contaminated with blood, and all body

fluids in situations where it is impossible to differentiate between body fluids; or any unfixed tissue from a live

or dead human, and any tissue or organs from an HIV or Hepatitis B Virus infected animal or human.

DO 116

OUT OF HOUSING COUNT

A count of inmates not physically present in their housing unit but accounted for by the unit, who appear on the

official Daily Count as General Population, Medical and Mental Health Use or Special Use population.

DO 701

OUTSIDE COUNT

The count of assigned inmates who are temporarily absent or in transit from one institution/unit to another (i.e.,

escorted leave, hospital, county jail, escape status for less than 24 hours).

DO 701

OUTSIDE TRAINING

Training or education delivered by community colleges, other governmental entities, commercial training vendors,

etc. containing principles and information applicable to Department work and an employee's professional or

personal growth.

DO 509

OVERTIME

Hours physically worked in excess of 40 hours in a work week.

DO 512

OXYGEN DEFICIENT

ATMOSPHERE

An atmosphere containing less than 19.5 percent oxygen by volume.

DO 404

PARALEGAL

An independent contractor who has obtained a diploma/degree/certificate from an accredited Paralegal school

who has met the American Bar Association (ABA) approval or possesses three or more years verifiable full-time

Paralegal experience. The Department shall contract in accordance with Department Order #302, Contracts and

Procurement, to obtain the services of qualified Paralegals. Individuals who have graduated from law school but

have never been licensed to practice law in any jurisdiction may serve as Paralegals.

DO 902

PARENT/GUARDIAN

A biological or adoptive parent of a child; a foster parent, unless state law, regulations, or contractual obligations

with a state or local entity prohibit a foster parent from acting as a parent; a guardian generally authorized to act

as the child's parent, or authorized to make educational decisions for the child (but not the state if the child is a

ward of the state); an individual acting in the place of a biological or adoptive parent (including a grandparent,

stepparent, or other relative) with whom the child lives, or an individual who is legally responsible for the child's

welfare; or a surrogate parent who has been appointed in accordance with CFR Sec. 300.519 or section 639(a)(5)

of the Act.

DO 920

PAROLE

Date of offense prior to January 1, 1994. Pursuant to A.R.S. §41-1604.09 and §31-412, an ABOEC granted

supervised release.

 A.R.S. §31-412[A] allows Parole to the street and Parole to a U.S. Immigration and Naturalization Service

detainer.

 A.R.S. §31-412[B] allows Parole to a consecutive sentence or Parole to a tried/untried detainer.

DO 1002

PAROLE ELIGIBLE

The status of an inmate who has served the required statutory time of the sentence imposed and is eligible to

receive a Parole hearing before the ABOEC.

DO 1002

PART I VIOLENT CRIME

For the purposes of this Department Order, are Murder (A.R.S. §13-1104, §13-1105), Non-Negligent

Manslaughter (A.R.S. §13-1103), Forcible Rape (Sexual Assault) (A.R.S. §13-1406, §13-1406.01), Robbery

(A.R.S. §13-1902, §13-1903, §13-1904), Aggravated Assault (A.R.S. §13-1204, §13-1206, §13-1207).

DO 1002

PEACE OFFICER

Is a law enforcement officer who is certified by the Arizona Peace Officer Standards and Training Board (AZPOST)

as a full authority peace officer and is responsible for maintaining civil/public peace and enforcing state statutes,

pursuant to A.R.S. §1-215(28), §41-741(9), and §13-3871. Within the Department’s Office of the Inspector

General the CIU, Fugitive Apprehension Unit, and Security Threat Group Unit investigators are designated as full

authority peace officers.

DO 601

DO 608

PENOLOGICAL

Relating to the theory and practice of prison management and criminal rehabilitation.

DO 914

PERFORMING A SAFETY

FUNCTION

CDL drivers are considered to be performing a safety-sensitive function during any period in which they are

actually performing, ready to perform, or immediately available to perform any safety-sensitive function.

DO 408

PERIODIC CONTACT

For the purposes of determining New Non-Department Personnel Orientation and Annual In-Service Training

requirements, non-Department personnel interacting with inmates in close physical proximity and/or engaging in

verbal interaction for more than six hours but less than 32 hours per month are considered to have periodic

contact.

DO 509

PERIODICAL CLASS MAIL

Mail that consists of magazines, newspapers and other publications.

DO 914

PERIPHERAL

A modem, printer, tape-backup system, mouse or other hardware which is attached to the CPU, generally via

cables, and which is usually driven by software.

DO 102

PERMANENT

For the purpose of this Department Order, an object securely affixed in place through mechanical means such as

bolts.

DO 712

PERMIT-REQUIRED

CONFINED SPACE (PERMIT

SPACE)

A confined space having one or more of these characteristics:

 Contains or has the potential to contain a hazardous atmosphere;

 Contains a material with the potential to engulf someone who enters the space;

DO 404

 Has an internal configuration that might cause an entrant to be trapped or asphyxiated by inwardly

converging walls or by a floor that slopes downward and tapers to a smaller cross section; and/or

 Contains any other recognized serious safety or health hazards.

PERSONAL

PROTECTIVE EQUIPMENT

(PPE)

Equipment worn to minimize exposure to serious workplace injuries and illnesses that may result from contact

with chemical, radiological, physical, electrical, mechanical, or other workplace hazards when engineering and

administrative control alternatives prove not to be effective. Examples include safety goggles, blast shields, hard

hats, hearing protectors, gloves, respirators, aprons, and work boots.

DO 116

DO 404

PERSONAL CAPACITY

WITNESS

An employee subpoenaed to give testimony regarding any matter as a private citizen and not in an official, or

work-related capacity. Includes the following situations:

 The testimony or evidence to be given relates to the employee's commercial, business, or personal

matters.

 The testimony or evidence to be given relates to the employee's criminal misconduct or unlawful conduct

outside the course and scope of his/her employment.

 The employee is to testify as an expert witness (professional consultant) for a fee, unless such fee is paid

over to the Department.

 The employee is informally requested to testify at a personnel hearing.

DO 107

PERSONAL COMPUTER (PC)

A microcomputer designed for individual use, as by a person in an office or at home, work or school, for such

application as word processing, data management or financial analysis.

DO 102

PERSONAL VEHICLE

Any vehicle owned, rented or leased by the employee.

DO 405

PERSONNEL TRANSACTION

(EMPLOYMENT DECISION)

A decision made or an action taken regarding an employee including, but not limited to, recruitment, hiring,

placement, reclassification, training, licensing, transfer, promotion, demotion, rate of pay, lay-off, termination, or

reinstatement.

DO 501

DO 502

DO 527

PETITION

A written request the court exercise for its authority to redress a wrong.

DO 902

PETTY CASH

A sum of money set aside, from the Revolving Fund, to be used on a loan basis for the purpose of making change

or paying small obligations for which the issuance of a formal voucher and check would be too expensive and

time consuming.

DO 303

PETTY CASH VOUCHER

A written document used to record individual disbursements of petty cash.

DO 303

PHYSICAL COUNT

The accounting for assigned inmates by visually observing the physical presence of each inmate.

DO 701

PHYSICAL CUSTODY

The boundaries/perimeters that have been clearly and unequivocally defined either by the physical structure of

the institution in which an inmate is confined, by written instructions published to all affected inmates or by

verbal instruction to inmates under direct supervision outside the boundaries of an institution.

DO 804

PHYSICAL INVENTORY

SHEET DCA (FIXED ASSETS

REPORT)

A report generated by the AFIS for the purpose of tracking the location of capital assets and stewardship

resources within the Department.

DO 304

PHYSICAL PLANT

MANAGER/

ADMINISTRATOR

The highest-ranking member of an institution's physical plant staff.

DO 903

PICTURE BOARD

The method of displaying current inmate identification photographs by assigned housing location in each count

office.

DO 701

PLACES OF EMPLOYMENT

An enclosed area under the control of a public or private employer which employees normally frequent during the

course of employment, including office buildings, work areas, auditoriums, employee lounges, restrooms,

conference rooms, meeting rooms, classrooms, cafeterias, hallways, stairs, elevators, healthcare facilities, private

offices and vehicles owned and operated by the employer during working hours when the vehicle is occupied by

more than one person. A private residence is not a "place of employment" unless it is used as a child care, adult

day care, or healthcare facility. A.R.S. §36-601.01 (A.7)

DO 109

PLANNED USE OF FORCE

A use of force that is deliberate and intentional, in which the Shift Commander or supervisor has substantial time

to devise a strategy. Shift Commanders and supervisors shall speak to the inmate and attempt to gain compliance

through dialogue prior to a planned use of force. Elements to consider in a planned use of force are:

 Ability - The inmate has reasonable ability to carry out the act.

 Opportunity - The inmate has the reasonable opportunity to carry out the act.

 Jeopardy - The inmate creates jeopardy to the staff, other inmates, or themselves.

 Preclusion - Consideration of reasonable lesser means of force.

DO 804

PLEADING

For the purpose of this Department Order, a pleading refers to a Notice of Appeal pursuant to Ariz.R.Crim.P,

31.2; the initial filing of a Petition for Post-Conviction and related forms, pursuant to Ariz.R.Crim.P. 32; a Petition

for Review pursuant to Ariz.R.Crim.P. 31.19; a Petition for Review pursuant to Ariz.R.Crim.P. 32.9(c); a Petition

for Review pursuant to Ariz.R.Crim.P.31.19 and 32.9(g); a Petition for Writ of Habeas Corpus in state or federal

court; and a Civil Rights complaint or Condition of Confinement complaint in state or federal court.

DO 902

POOL

The collective group of CDL drivers who perform safety-sensitive functions subject to CDL random drug and

alcohol testing by the Department.

DO 408

POSITIONAL ASPHYXIA

The reduction of oxygen in the bloodstream and tissues due to an impairment of a person’s respiratory system

caused by a body’s positioning or by the application of external weight/pressure, resulting in death. Predisposing

factors include obesity, alcohol/drug use and enlarged heart.

DO 804

POSITIVE DRUG TEST

RESULT

Test results which conclude initial and confirmation test, drug(s) and metabolite(s) tested for are at or above the

cut-off level(s).

DO 522

POSITIVE RESULT

Result indicates a level of metabolites in the urine equal to or above the established threshold value.

DO 709

POSSESSION

For the purpose of this Department Order, possession is as any of the following: actual physical custody of the

item(s); control of the item, and ownership of the item. Example: An item found inside a cell is deemed "in

possession" of all assigned occupants of the cell.

DO 803

POST ORDERS

General Order/Post Orders and Healthcare Services Post Orders are issued for posts detailing the description of

all responsibilities, duties, and functions of a particular post/work assignment, to include specific procedures for

carrying out activities.

DO 101

POST ROTATION

A plan that specifies the division of unit posts into designated areas in which a post assignment team is assigned

for 90 calendar days. Team members are assigned to the area and may work in all posts in that area.

DO 524

POST-CONVICTION

NOTIFICATION REQUEST

FORMS

Forms which are distributed through the prosecuting attorney’s office after a defendant has been sentenced.

Form includes post-conviction agencies responsible for services according to the type of sentence received by

the defendant. The victim is responsible for filling out this form and sending to the corresponding agencies to

request victims’ rights.

DO 526

POST-CONVICTION

RELEASE

Parole, Work Furlough, Home Arrest, or any other permanent, conditional or temporary discharge from

confinement in the secure custody of the ADCRR.

DO 1001

POST-CONVICTION RELIEF

(RULE 32, ARIZONA RULES

OF CRIMINAL PROCEDURE)

The process through which a party seeks relief from a sentence imposed on the party by a court of law.

DO 902

DO 1004

POSTED HEALTH UNIT

For the purpose of this Department Order, a posted unit is one where a healthcare staff member(s) is on duty for

an entire shift at that location.

 Nursing staff shall count tools in the medical clinic areas.

 Dental staff shall count tools in the dental area.

 Healthcare staff shall count tools in the laboratory/phlebotomy area.

DO 712

POST-EXPOSURE

PROPHYLAXIS FOR HIV

A course of two to three different medications prescribed by a Healthcare Provider after a significant exposure

to HIV.

DO 116

POST-PARTUM RECOVERY

PERIOD

As determined by the female inmate’s physician, the period immediately following delivery and directly related

to the birth, including the period a female inmate is in the hospital or infirmary after birth.

DO 705

PREA COMPLIANCE

MANAGERS

A complex Correctional Officer IV assigned at an institution or a designated private prison staff member.

DO 125

PREGNANCY RELATED

CONDITION

A temporary secondary medical condition or concern precipitated by the pregnancy.

DO 519

PRE-HEARING DETENTION

Detention placement for any inmate pending completion of an investigation on a rule violation or pending a

disciplinary hearing.

DO 803

PREPAID PUBLICATIONS

Are any type of publication sent to an inmate that has been paid for in advance of delivery to the inmate.

Publications not paid for in advance will not be accepted and returned to the sender at the inmate’s expense.

DO 914

PRESCRIPTION

A provider’s specific written order, following a face-to-face encounter with an inmate patient:

 That may be renewed or changed only after another face-to-face encounter with the inmate (unless

clinically indicated along with a plan for follow up).

 That includes but is not limited to:

 The exact dosage to be given.

 The method by which the medication is to be given.

 The exact number of times per day the medication is to be given.

 The exact number of days or doses to be given.

 Any laboratory examinations required to monitor the inmate's reaction to the mediation.

May also include verbal orders provided to a registered nurse.

DO 1103

PRE-SERVICE TRAINING

Any training provided to staff prior to service.

DO 509

PRE-TREATMENT

Educating, preparing and motivating individuals for treatment when other programs are not immediately available.

The pre-treatment process prepares inmates for treatment by; providing recovery information, increasing self-

awareness about abuse and addiction and their effects on themselves and their families, understanding the need

for treatment, increasing awareness about solutions and resources and generating treatment motivation.

DO 917

PREVENTATIVE

MAINTENANCE

Maintenance regularly performed on a piece of equipment to lessen the likelihood of it failing. Physical Plant

equipment may be on one or more of the following schedules:

Weekly Preventative Maintenance – Examples include:

 Testing emergency generators when not under load conditions.

 Checking oil and fuel levels in emergency or critical use items (i.e., blowers, sump pumps, and

generators).

Monthly Preventative Maintenance – Examples include:

 Testing emergency generators under load conditions.

 Servicing equipment (i.e., air handler filters, pads, belts, pumps, compressors, and timers).

Quarterly Preventative Maintenance – Examples include:

DO 403

 Servicing/lubricating pumps, blowers, motors, engines, compressors, gear cases and transmissions.

 Draining, cleaning, cycling or adjusting equipment (i.e., water heaters, small boiler heaters, furnaces,

water separators, filters, conditioners, and evaporative coolers).

Semi-Annual Preventative Maintenance – Examples include:

 Inspecting structures to ensure structural integrity, life safety compliance, code compliance and general

maintenance requirements.

 Inspecting equipment to determine operational status, necessity of replacement, repair or maintenance,

general condition, and salvage possibilities.

Annual Preventative Maintenance – All physical plant equipment shall be on an Annual Preventative Maintenance

schedule.

PREVENTION

Practices used to detect the presence of illegal drugs and/or substance abuse in all Department

institutions/facilities and private prisons, to include, but not limited to:

 Routine and random searches of

 Department institutions/facilities and private prisons.

 Inmates, inmate property and mail.

 Employees, volunteers, interns, Programs Associates, contractors and visitors in accordance with

Department Order #708, Searches.

 Monitoring inmate telephone calls, medication, medical equipment and supplies.

 Monitoring inmates by Department-approved procedures, including urine testing.

Zero Tolerance For Inmate/Offender Substance Abuse Orientation

 For inmates - During the initial admission process.

 For visitors - During the visitor application process.

 Inmate alcohol/substance abuse education in all Department institutions/facilities and private prisons.

 Inmate alcohol/substance abuse treatment in designated Department institutions/facilities and private

prisons.

 Employee orientation and training regarding the presence and use of drugs in the workplace.

 Placement of warning signs at the entrances to all Department institutions/facilities.

DO 709

PRIORITY RANKING REPORT

SYSTEM

Provides a ranked listing of inmates by program, utilizing the inmate’s individual risks and needs, as well as time

to serve, prioritized against all inmates for staff to utilize to determine placement into appropriate programming.

DO 809

DO 811

PRISON INDUSTRIES

PROGRAM

Any work activity engaged in by adult inmates assigned to an institution, including ACI, Prison Industry

Enhancement (PIE) program, and ACI Work Contracts. This program excludes WIPP and ISP paid inmate income.

DO 905

PRISON RAPE ELIMINATION

ACT (PREA) OF 2003

Supports the elimination, reduction, and prevention of sexual abuse and sexual harassment within corrections

systems.

DO 526

PRIVATE INVESTIGATOR

A person with specific education and/or experience who is licensed in any state or federal jurisdiction to conduct

investigations.

 Who has entered into or may in the future enter into an agreement to provide investigative services to an

inmate acting Pro Se in connection with an active case in state or federal court or in preparation of a case

for filing in state or federal court.

DO 902

PRIVATE PRISON

For the purpose of this Department Order, any detention center, re-entry center, city jail, county or regional jail,

prison, penitentiary, or other correctional institution owned and/or operated by a private prison corporation or

any law enforcement agency/jurisdiction other than the Department where Department inmates are housed for

an indefinite period (longer than a transitory period of 72 hours), and for which the Department has entered into

a contract whereby the housing entity receives per capita per diem payments. [Note: this definition of private

prisons is not the definition of “private prison” as used in A.R.S.]

Private prisons fall into two categories:

 IN-STATE: Those private prisons (of whatever type, above) geographically located within the boundaries of

the state of Arizona.

 OUT-OF-STATE: Those private prisons (of whatever type, above) geographically located beyond the

boundaries of the state of Arizona. Historically, the Department has contracted with out-of-state private

prisons in Colorado, Indiana, New Mexico, Oklahoma, and Texas.

DO 106

DO 510

DO 901

PRIVATE PROCESS SERVER

A person with specific education and/or experience who is licensed/certified in any state or federal jurisdiction to

serve legal process.

 Who has entered into or may in the future enter into an agreement to serve process for an inmate acting

Pro Se in connection with an active case in state or federal court or in preparation of a case for filing in

state or federal court.

DO 902

PROCESSES

Activities in which inmates may be required to participate that generally involve due process considerations, and

which include but are not limited to discipline, classification, grievance procedure, release and/or revocation

hearings, and urinalysis screening (releasee only).

DO 108

PROCUREMENT OFFICER

An employee with written delegate authority to purchase goods and services on behalf of the state, regardless

of job title. This is the term used throughout the Arizona Procurement Code.

DO 302

PROCUREMENT

ORGANIZATION

An organ procurement organization, tissue bank, an eye bank or storage facility that is licensed, accredited or

approved under federal law or the laws of any state to engage in the recovery, screening, testing, processing,

storage or distribution of human bodies or parts. A.R.S. §36-841(23)

DO 922

PROFESSIONAL BUSINESS

ATTIRE

Attire that is more formal in nature and considered to be appropriate in a conventional, conservative business

setting or when representing the Department in formal meetings or dealing with the public.

DO 503

PROFESSIONAL

CONSULTANT

An employee considered an expert in a specialized field, who provides consultation services for a fee, and may

provide advice or testimony as a paid expert witness. Teaching and lecturing are not included in this definition.

DO 107

PROFESSIONAL DEMEANOR

Personal conduct and behavior that exemplifies a courteous, business-like attitude. As examples of professional

demeanor, employees shall:

 Maintain a clean, neat and business-like work area.

 Be observant and attentive while on duty.

 Arrange for the introduction of personal property/food in accordance with Department Order #513,

Employee Property.

DO 501

DO 527

PROFICIENCY

To display, operate, and explain a given skill with correctness.

DO 510

PROGRAM

ADMINISTRATOR

An employee designated by the Deputy Director, and Assistant Director to develop and manage contracted

services; or

A Warden or an employee assigned by the Warden, or if ACI is involved, by the CTE Administrator, who is

responsible for administering the provisions of a contracted inmate work program.

DO 302

DO 903

PROGRAM (1)

A plan, system or a sequence of operations to achieve a specific goal within the Department.

DO 305

PROGRAM (2)

A structured plan or system through which the Department works to meet its goal to modify or correct criminal

behavior (i.e., educational and vocational training, counseling, substance abuse, etc.).

DO 108

DO 903

DO 910

PROGRAM ASSOCIATE

A person at least 18 years old who is a member of an organization providing program related services of a

significant scope and the organization is approved for such designation by the Assistant Director for Education,

Programs and Community Reentry.

DO 205

DO 515

DO 522

DO 702

PROGRAM DISCIPLINE

ADMINISTRATOR

Administrator who coordinates directs and manages this area of responsibility.

DO 606

PROGRAM MANAGER/

SUPERVISOR

Staff member whose assigned duties include volunteer supervision and/or oversight of the activities conducted

or assisted by volunteers. The Program Manager/Supervisor may include Chaplains, Deputy Wardens, Correctional

Officer IV’s, teachers, and Executive Staff Assistants.

DO 204

PROGRAMS MONITOR

The assigned Correctional Officer III or IV whose main area of monitoring/oversight at the private prison is the

programs operations and functions of the private prison.

DO 106

PROGRESSIVE

DISCIPLINARY ACTION

Progressive sanctions an Approving Authority may initiate in cases of proven misconduct or non-performance,

including unsatisfactory attendance and tardiness, as outlined in Department Order #601, Internal Affairs

Investigations and Employee Discipline.

DO 525

PROGRESSIVE MENTAL

HEALTH RESTRAINTS

A therapeutic intervention authorized by a psychologist or psychiatrist to safely limit an inmate’s mobility and

protect his/her physical well-being. Progressive Mental Health Restraints shall only be authorized when an inmate

engages in serious self-harm as a result of a mental disorder.

DO 807

PROHIBITED DRUG

Any substance as identified in 49 CFR Part 391.

DO 408

PROJECT MANAGER (PM)

Is the application of knowledge, skills and techniques to execute projects effectively and efficiently. It is a

strategic competency for organization, enabling them to tie project results to business goals to better compete

in their market.

DO 102

PROJECT SUPERVISOR

The staff member who is directly responsible for and in charge of an inmate work activity.

DO 903

PROMOTIONAL PROBATION

The specified period of employment following promotion of a permanent status employee to another position in

the covered service that has a higher pay grade. A permanent status employee promoted to a position in the

covered service shall serve a promotional probation period of six months.

DO 504

PROPER NOTIFICATION

An employee's submission of a letter of resignation at least ten business days prior to the effective date of the

resignation, unless determined otherwise by the Warden or Bureau Administrator.

DO 504

PROPERTY CUSTODIANS

Staff members within a section, or a unit within a Budget Unit, such as, Deputy Wardens, Health Unit Managers

and section managers, who are responsible for the management and inventory control of all capital assets and

stewardship resources.

DO 304

PROPERTY MANAGER

The staff member appointed by the Budget Unit Supervisor who is responsible for the management and inventory

control of all capital assets and stewardship resources located within the Budget Unit.

DO 304

PROPERTY TAMPER SEAL

A small, red, numbered, self-sealing tag that may be removed only by cutting.

DO 909

PROSOCIAL ACTIVITIES

Leisure type (yoga, arts, music, etc.) or other programs that do not require ACIS individual participation

documentation.

DO 925

PROSPECTIVE DONOR

An individual who is dead or near death and who has been determined by a procurement organization to have a

part that could be medically suitable for transplantation, therapy, research or education. Prospective donor does

not include an individual who has made a refusal. A.R.S. §36-841(23)

DO 922

PROTECTIVE CUSTODY

ADMINISTRATOR (PCA)

The position in Central Office established to oversee the Protective Custody process statewide and having the

authority to make final Protective Custody decisions.

DO 805

PROTECTIVE CUSTODY

COMMITTEE

A committee of Central Office staff comprised of a Chairperson (PCA) and at least two committee members (STG

Investigator or designee, and a Calculation, Records and Population Management CO IV) responsible for making

final Protective Custody decisions for those cases referred by the PCA.

DO 805

PROTECTIVE CUSTODY

UNIT

Central Office staff responsible for reviewing Protective Custody cases and making recommendations to the PCA

regarding inmates’ existing need for protection.

DO 805

PROTECTIVE EQUIPMENT

Protective equipment includes: Stab vests, protective eye-wear/face shield, protective helmets, protective

shields, gas masks, and knee and elbow pads. Approved Slash/cut resistant gloves are a staff purchase item.

DO 503

PROVEN PROPERTY CLAIMS

Inmate property losses where a Grievance Coordinator and/or a Grievance Committee have determined a loss is

proved as the fault of the Department, Department employee and/or a contract partner of the Department.

DO 909

PROVIDER

Medical – Physicians, dentists, physician assistants, nurse practitioners, and any Healthcare Practitioner who has

been duly empowered by the State of Arizona to write prescriptions.

Mental Health – Is a Psychiatrist or Psychiatric Nurse Practitioner.

DO 1101

DO 1003

PSYCHOLOGICAL AUTOPSY

COMMITTEE

Comprised of the Regional Mental Health Directors, Psychologist, Contract Healthcare Provider (CHP) Facility

Health Administrator, ADCRR Contract Monitor, Unit Deputy Warden and other selected staff as needed.

DO 1105

PSYCHOTROPIC

MEDICATION

Any medication used in the treatment of psychiatric disorders which affects the functioning of the brain.

DO 807

DO 1103

PSYCHOTROPIC

MEDICATION REVIEW

BOARD (PMRB)

For the purposes of this Department Order, a committee designated by the Contract Healthcare Provider (CHP)

Facility Health Administrator composed of one psychiatrist, one psychologist, and one Deputy Warden or

Associate Deputy Warden.

 No PMRB member shall currently be involved directly in the treatment or diagnosis of an inmate being

reviewed by the Board. If any PMRB member is so involved, he or she shall excuse himself or herself

from that hearing and an alternate member of the same discipline shall be designated by the CHP Facility

Health Administrator.

 The psychiatrist shall chair PMRB meetings and shall be responsible for assuring the notification of all

parties as to the location, date, and time of same.

DO 1103

PUBLIC INFORMATION

RECORDS

Information contained in public records that was collected by staff for dissemination to the public, or which

would serve as a memorial of official transactions for public reference.

DO 103

PUBLIC RECORD

Books, papers, letters, documents, maps, plans, photographs, audio or video recordings, management

information systems, or other documentary material, regardless of physical form or characteristic, includes prints

or copies of items produced or reproduced on film or electronic media which were lawfully made or received by

the Department. Records are preserved as evidence of the Department's organization, functions, written

instructions, decisions, procedures, operations or other activities. Reference books; extra copies of records; and

stocks of publications or documents, which are intended for distribution or sales are not considered records.

DO 103

DO 201

PUBLIC SAFETY-SENSITIVE

POSITION

Any job designated by the Department as a public safety-sensitive position or any job which includes tasks or

duties the Department in good faith believes could affect the safety or health of the employee performing the

task or others.

DO 522

PUBLICATION

A book, photograph, drawing, booklet, pamphlet (or similar document), or a single issue of a magazine, catalog,

periodical, newsletter, audio (music and non-music) tape or CD, or any type of image or text. Publication includes

personal photographs but does not include personal letters.

DO 914

QUALIFICATION

An official firing activity completed in a specific order, using a Department authorized firearm, while under the

direction of a Firearms Instructor. The exercise is intended to evaluate the skill level of the employee.

DO 510

QUALIFICATION ATTEMPT

Where the participant fires one course of fire to qualify.

DO 510

QUALIFIED

For the purposes of this Department Order, the status of an individual who has passed the firearms qualification

or re-qualification test and proficiency test who possesses a valid Firearms Qualification Card.

DO 510

QUALIFIED HEALTHCARE

PROFESSIONAL (QHCP)

Physicians, physician assistants, dentists, nurses, nurse practitioners, mental health providers and clinicians, and

others, who by virtue of their education, credentials, license, and experience, are permitted by law to evaluate

and care for patients.

DO 125

DO 705

DO 704

DO 708

DO 803

DO 804

DO 807

DO 912

DO 918

DO 1101

DO 1104

QUALIFIED INMATE WITH A

DISABILITY

An individual with a disability who meets the essential eligibility requirements with or without reasonable

modifications, auxiliary aids or services, or removal of architectural, communications, or transportation barriers

for the receipt of services or the participation in programs or activities provided by the facility.

DO 926

QUALIFIED LEGAL CLAIMS

In the direct appeal, any claim of error; in the Post-Conviction Relief proceeding, any non-precluded claim set

forth in Ariz.R.Crim.P.32; and in federal court, any claim of error based on a violation of the federal constitution

or law. Forms include the Notice of Appeal from the Superior Court (Ariz.R.Crim.P.31.2(a)); Notice of Post-

Conviction Relief, Request for Preparation of Post-Conviction Relief Record, and Petition for Post-conviction Relief

(Ariz.R.Crim.P. 32);Petition for Review (Ariz.R.Crim.P. 32.9(c)); Petition for Review (Ariz.R.Crim.P. 31.19 and

32.9(g)); Petition for a Writ of Habeas Corpus in state or federal court; and a civil rights action or condition of

confinement claim (42 U.S.C. ' 1983).

DO 902

QUALIFIED MENTAL

HEALTH PROFESSIONAL

(QMHP)

Includes psychiatrists, psychiatric nurse practitioners, psychologists, social workers, licensed professional

counselors, psychiatric nurses, or others who by virtue of their education, credentials, and experience are

permitted by law to evaluate and care for the mental health needs of patients.

DO 125

DO 704

DO 803

DO 804

DO 807

DO 1103

QUALIFIED SERVICE

ORGANIZATIONS

Staff in various offices, systems and functional areas within the Department become aware of specific participant-

identifying information in the course of their routine duties. Examples within the Department are: inmate payroll,

contracted medical or mental health staff, correctional officers (custodial, programmatic or administrative),

contracted addiction treatment providers, correctional teachers, institution administrators, Department-approved

researchers and others.

DO 917

QUALIFYING EMPLOYEE

ORGANIZATION (QEO)

Any employee organization in which Department employees participate and which exists for the primary purpose

of promoting public safety, promoting employee safety, enhancing the professional development of corrections

personnel, the corrections field and fostering professional relationships within the Department and in the field of

Corrections and meets the criteria as provided in A.R.S. §38-612 and Executive Order 2008-13 is eligible for

meet and confer privileges.

DO 501

QUALIFYING PATIENT

Is a person who has been diagnosed by a physician as having a debilitating medical condition.

DO 1003

QUALITATIVE FIT TEST

A pass/fail fit test to assess the adequacy of respirator fit that relies on the employee or inmate’s response to

the test agent.

DO 404

QUALITY ASSURANCE AND

IMPROVEMENT (QA&I)

PROGRAM

Comprehensive inspection program which provides oversight of ADCRR compliance and performance to written

policies and procedures.

DO 606

QUANTITATIVE FIT TEST

An assessment of the adequacy of respirator fit by numerically measuring the amount of leakage into the

respirator or number of particles in the ambient air and in the respirator.

DO 404

QUARANTINE ROOM

A designated cell which may be used for temporary residency for offenders deemed to have a condition which

may spread and be contagious to others. Rooms used for Quarantine purposes shall not be locked (voluntary

residency).

DO 1006

RADIO EQUIPMENT

Includes portable two-way radios, mobile (automotive) two-way radios, base stations, radio control consoles,

and ancillary equipment. For these purposes, the term radio equipment does not include AM or FM broadcast

radio receivers.

DO 104

RADIO FREQUENCIES

 Yard - Sixteen separate frequencies are designated as "yard" channels and named Yard-1 through Yard-16.

These are used for short range communication within the perimeter of an institution. Yard radios are

typically capable of operating on all sixteen channels but may be used only on those identified and

authorized at a particular location.

 Complex - Four channels are named Complex-1 through Complex-4. Staff working on institution grounds

but outside of the yard perimeters uses these channels. Normally only one complex channel is licensed to

each institution. The complex channel licensed to the institution is the only one that may be used there.

 TAC - Eight channels, named TAC-1 through TAC-8, are used for radio communication outside of

institutional boundaries. All TAC channels use mountaintop repeater stations for wide-area radio coverage.

 Only one TAC channel (TAC-1) is used statewide. This is the Department’s primary administrative and

transportation channels, monitored by the Communications Center and all institutions. It is also used

for coordination of work crews in areas not served by a local TAC channel.

 All other TAC channels are licensed for use in a specific, limited geographic area. To simplify operations,

newer radios display the name of the primary institution using the channel rather than a “TAC” number.

This gives an indication to the operator that the channel may only be used when near a particular

institution. TAC channels may not be used in car-to-car mode or otherwise when more than 50 miles

from an associated repeater station. The channels, primary institution served and coverage area are:

 TAC-2: PERRYVILLE - White Tank Mountains; covers much of western Maricopa County.

 TAC-2: SAFFORD - Guthrie Peak; covers eastern Graham and southern Greenlee Counties.

 TAC-3: FLORENCE - Signal Peak; covers most of Pinal County and the southern part of Gila County.

 TAC-4: DOUGLAS - Mule Mountain; covers southern part of Cochise County.

 TAC-4: APACHE - Greens Peak; covers southern parts of Apache and Navajo Counties.

 TAC-5: YUMA - Telegraph Pass; covers southwest Yuma County.

 TAC-6: FORT GRANT - Heliograph Peak; covers southern Graham and northern Cochise Counties.

 TAC-7: TUCSON - Keystone Peak covers most of Eastern Pima and Central Santa Cruz Counties.

 TAC-8: Future Use

 Inter-Agency - Used for communication with other law enforcement agencies in some counties. (Pima,

Pinal, La Paz and Gila Counties do have inter-agency systems.)

 Special Use - Special channels, used by Tactical Support Units (TSU), and others are restricted to particular

DO 104

locations and radios.

 Use of other agency channels for cross-coordination may be approved on a case-by case-basis by the

Emergency Preparedness Administrator. Any such authorization requires proof of compelling need and

written authorization from the permitting agency.

RANDOM COMMERCIAL

DRIVER’S LICENSE (CDL)

DRUG AND ALCOHOL

TESTING

Selection of CDL drivers for testing in accordance with federal guidelines. No personal characteristics of the

employee other than EIN and/or driver’s license number are used for random selection through a contracted

vendor.

DO 408

DO 522

RANDOM DRUG TESTING

Selection of employees for drug testing based on a computer-generated random system. No personal

characteristics of the employee other than EIN are used for random selection through a contracted vendor.

DO 522

RANDOM TESTING

Selection of individual inmates without definite pattern or selection of individual offenders according to

established guidelines for test scheduling.

DO 709

RANGE SAFETY OFFICER

An officer who is not a certified firearms instructor assigned to assist the Firearms Instructor with safety on the

range.

DO 510

RATED BEDS

General Population, Medical and Mental Health permanent beds.

DO 701

RATING CRITERIA

The descriptions of indicators by which the employee's performance is measured.

DO 514

RATING LEVELS

The levels of rating that may be applied given the rating scale used. The MAP system rating scale has three

levels: Exceeds Expectations, Meets Expectations, and Need Improvement.

DO 514

REACTIONARY USE OF

FORCE

A required spontaneous use of force used by a staff member to immediately:

 Maintain control and order or prevent the commission of a felony or misdemeanor crime, including escape

or attempted escape, within a prison or other correctional institution.

 Prevent suicide or serous self-inflicted injury.

 Protect oneself against another’s use or attempted use of unlawful physical force.

 Protect a third person against another’s use or attempted use of unlawful physical force.

 Prevent an inmate from taking another person hostage or causing serious bodily harm to another person.

 Maintain control or restore order to include the use of physical force to move an unwilling inmate.

DO 804

READY

Preparatory Command prior to the command of threat, buzzer or turn of target.

 Glock Handgun – The shooter establishes grip on the weapon rotates the Self Locking System (SLS)

forward while establishing a grip, then pushes down with thumb on the Automatic Locking System (ALS)

releasing the weapon to be pulled up and out of the holster. The shooter awaits the next command.

DO 510

 12 Gauge Shotgun/AR-15 Service Rifle, .223 caliber/37mm Gas Gun – The weapon is loaded, shooter

awaits the next command.

READY ON THE LINE

Instructor is preparing the shooters that a line of fire is going to begin.

DO 510

REASONABLE

ACCOMMODATION (TITLE I)

A change or modification that enables an individual with a disability to enjoy equal opportunity and/or access.

Accommodations may include job restructuring; a modified work schedule; reassignment to a vacant position for

which an individual qualifies; reassignment to an accessible facility; delivery of services to an accessible site;

provision or modification of equipment or devices; adjustment or modification of standards, qualifications, criteria,

tests, training materials, or written instructions, provided fundamental alteration will not result from the

modification; provision of qualified readers or interpreters; reallocation of nonessential job functions; and unpaid

leave.

 Reasonable accommodation is required for persons with known disabilities. The Department is not

required to provide the "best" or "most desired" accommodation, but is obligated to sufficiently

accommodate so as to meet either employment or accessibility needs.

 Reasonable accommodation is subject to review if work demands dictate a change in operational

procedures or work site location.

 Reasonable accommodation is subject to reevaluation each time an employee with a disability requests

to promote, transfer, or accept a voluntary grade decrease, or is demoted to another position.

DO 108

REASONABLE

ACCOMMODATION (TITLE

II)

A change or modification that provides inmates with a disability (who have been identified by Healthcare Services

staff) equal access to facilities, programs, services and processes. Accommodations shall include reassignment

of an inmate to a designated ADA facility, modification of equipment, TDDs and/or communications assistance

that shall not result in fundamental alterations. Accommodations shall also include a change or modification that

provides staff equal access to facilities and staff job-related services, and provides the public at-large equal

access to visitation and other legitimate business-related access to facilities. Reasonable accommodation is

required for persons with known disabilities. The Department is not required to provide the "best" or most desired

accommodation, but is obligated to sufficiently accommodate so as to meet accessibility needs.

DO 108

REASONABLE

ACCOMMODATIONS

Any modification, action, or adjustment to policies, practices, or procedures necessary to prevent discrimination

based on a disability and to ensure equal access to services, programs, and activities.

DO 108

DO 926

REASONABLE SUSPICION

Is a legal standard in United States law that a person has been, is, or is about to be engaged in criminal activity

based on specific and articulated facts and inferences. Reasonable suspicion is evaluated using the "reasonable

person" standard, in which said person in the same circumstances could reasonably believe a person has been,

is, or is about to be engaged in criminal activity; such suspicion is not a mere hunch.

DO 1003

RECEIVING STATE

The state where the county or federal jurisdiction demanding custody of an inmate is located.

DO 901

RECEPTION CENTER

One of the following facilities is used to receive new inmate commitments:

 ASPC-Phoenix, Alhambra Reception and Treatment Center: Adult males.

 ASPC-Eyman: Adult males sentenced to death.

 ASPC-Perryville: Adult females, adult females sentenced to death and minor females sentenced as adults.

 ASPC-Tucson, Rincon: Minor males sentenced as adults.

DO 1101

RECORD (1)

For the purpose of this Department Order, to replicate conversation (person-to-person or telephonic) with a

telephone, radio, tape recorder, video recorder or any other device.

DO 104

RECORD (2)

For the purpose of this Department Order, record means information that is inscribed on a tangible medium or

that is stored in an electronic or other medium and is retrievable in perceivable form. A.R.S. §36-841

DO 922

RECORDS LIAISONS

Staff designated to coordinate the management of inventories of records for their unit or Division.

DO 103

RECORDS MANAGEMENT

ADMINISTRATOR

A staff member assigned to Legal Services and has been appointed as the Department’s Records Officer and

liaison with Arizona State Library, Archives and Public Records, and is responsible for the administration of the

records retention schedules and records management program.

DO 103

RECREATIONAL ACTIVITY

Includes, but is not limited to, cultural clubs, study or self-help groups and the development of approved

institutional publications, such as newsletters and magazines.

DO 906

REDACT

To delete, ban, suppress or withhold portions of mail.

DO 914

RED-LINE INFORMATION

Information related to the status of the mechanical usability of a bed.

DO 701

REENTRY CENTER

A residential, community-based facility operated by the Department to manage and provide program services for

eligible male offenders.

DO 1006

REFUSAL

If an inmate fails to provide a usable (i.e., correct temperature, required amount) urine specimen within the two-

hour time frame, it shall be considered a refusal to test.

DO 803

REFUSAL TO HOUSE

 When inmates refuse to move to the housing location approved and assigned by Central Office Classification.

 An inmate is otherwise eligible for integrated housing but refuses to participate.

DO 704

DO 719

REFUSAL TO SUBMIT

When a CDL driver:

 Fails to:

 Appear for any test, except in the case of a pre-employment/post-offer test within a reasonable

time as determined by management.

DO 408

 Remain at the contracted collection site/laboratory site until the testing process is complete, except

in the case of a pre-employment/post-offer test.

 Provide adequate breath for testing without a valid medical explanation after receiving notice of

the alcohol test requirement.

 Permit the observation or monitoring of the collection of the specimen.

 Provide adequate urine for required drug testing without a valid medical explanation after he or she

receives notice of the urine test.

 Submit to a Conformation Test after being directed by management or a contracted collection

site/laboratory person.

 Undergo medical examination or evaluation as directed by the Medical Review Officer or

management.

• Engages in conduct that clearly obstructs the testing process.

• Is reported by the Medical Review Officer as having a verified adulterated or substituted specimen.

REGIONAL EDUCATION

DIRECTOR

A Department employee charged with the oversight of the operational aspects of the educational programs in

the Southern Region and the Northern Region.

DO 910

REGIONAL OPERATIONS

MANAGER

A manager of operations within a specific geographic area who reports to the ACI General Manager.

DO 903

REGIONALLY ACCREDITED

COLLEGES/

UNIVERSITIES

Regionally accredited colleges are academically-oriented, non-profit, for-profit or state-owned institutions.

DO 509

REGISTRANT

A term used to describe an architect, engineer, assayer, geologist, landscape architect or land surveyor who

prepares the plans, specifications, estimates and construction documents. (A.R.S. §32-142)

DO 401

REGISTRY IDENTIFICATION

CARD

Is a document issued by the DHS that identifies a person as a registered qualifying patient, registered designated

caregiver or a registered nonprofit medical marijuana dispensary agent.

DO 1003

REGULAR OR ANNUAL

APPRAISAL PERIOD

Is March 1 through the following February 28 for Department employees. The appraisal period may also be known

as the regular cycle.

DO 514

REGULATED WASTE

Items that are contaminated with any potentially infectious materials that could release the infectious materials

if compressed or during normal handling.

DO 116

RE-INCARCERATED INMATE

A newly received inmate who was previously incarcerated in the Department and was approved or pending

review for Protective Custody during the most recent incarceration.

DO 805

RELATIVE (INMATE)

An inmate's mother-in-law, father-in-law, aunt, uncle, niece, and nephew.

DO 911

DO 501

RELATIVE (OTHER)

Persons who are not identified as an immediate family member or relative, but have an established familial

relationship with the inmate, such as brother-in-law, sister-in-law, daughter-in-law, son-in-law, or cousin, step-

sister, step-brother.

DO 911

RELEASE NOTIFICATION

EXCEPTIONS

A legislative or executive action requiring the release of an inmate, or a group or classification of inmates, with

less than 15 calendar days advance notice.

DO 1001

RELEASE PACKET

ABOEC and/or Administrative Conditions of Release and specified documents from an inmate's institutional file

and Special Purpose files that are forwarded to Community Corrections Bureau for investigation of an approved

release placement and to the Calculation, Records and Population Management, Offender Information Unit and

upon the inmate's release from prison and also upon discharge of sentence, under supervision of the Department.

DO 1002

RELEASE REFERRAL PACKET

The information about an inmate, which is forwarded to the Regional Behavioral Health Authority (RBHA) to

which the soon-to-be-released inmate is referred.

DO 1103

RELEASE STATUS

Any inmate who has been released (Releasee) and is under the supervision of Community Corrections Bureau or

has not yet reached the SED.

DO 1002

RELEASE VIOLATOR

An inmate who has previously been released under Department supervision, violates terms and Conditions of

Supervision and is returned to Department custody to complete the remainder of the original sentence imposed

or to remain in Department custody until eligible for another release type; or an inmate who has violated terms

and Conditions of Supervision due to committing a new crime, but who has not been convicted and may be

pending disposition of new charges.

DO 1002

RELIEF FACTOR

The percentage of a full-time employee position which is required to provide coverage for a post while the full-

time employee normally assigned to the position is absent due to training, annual leave, sick leave and regular

days off.

DO 524

RELIGIOUS

Religious or spiritually based programs and activities.

DO 925

RELIGIOUS ACTIVITY

Any group service, meeting, study group or other group gathering for approved religious purposes.

DO 904

RELIGIOUS VISIT

A meeting between an accredited minister or religious leader and a specific inmate.

DO 904

REMOTE VIDEO PROGRAMS

Any program offered using remote video technology (e.g., Google Meets, Zoom, etc.).

DO 925

RENUNCIATION

The process, in which a validated STG member agrees to renounce STG affiliation, successfully completes a

debriefing, and is considered a former member.

DO 806

REPEAT DEFICIENCIES

A “repeat deficiency” is an adverse finding during the current inspection that closely duplicates a deficiency

identified during the previous conducted inspection. Repeat deficiencies carry significant weight when assessing

DO 606

the overall rating of a scheduled inspection, as they represent deficiencies that have remained uncorrected by

the program discipline notwithstanding previous identification.

REQUISITIONER

An employee authorized to access to enter requests for goods or services, normally through the state’s electronic

procurement system.

DO 302

RESIDENT

An employee, and any of the employee's dependents or others, who reside either temporarily or permanently in

employee housing.

DO 309

RESIDENTIAL CARE

Care provided to inmates whose health needs require a more protective medical environment than that in the

general population housing areas. Equivalent to home care for those not confined to an institutional setting.

DO 704

RESIGNATION IN LIEU OF

DISMISSAL

A voluntary resignation, authorized by an Approving Authority, prior to or after an employee's imminent dismissal

or subsequent to a dismissal.

DO 601

RESIGNATION WHILE

UNDER INVESTIGATION

A voluntary resignation, authorized by an Approving Authority, after a Department investigation (administrative

or criminal) has been requested, but before such investigation has been completed and findings submitted for

management review and action.

DO 601

RESOURCE

CENTER/LIBRARY

The location where materials the supporting educational, recreational, legal reference and program needs of the

inmate population are housed.

DO 910

RESPIRATORS

Respirators are filtering masks, air purifying and use filters, cartridges, or canisters to remove contaminants from

the air or are atmosphere supplying and provide clean air from an uncontaminated source (i.e., N95, Air Purifying

Respirator, or SCBA). They are also classified as loose-fitting and tight-fitting. For additional information on the

types of respirators used by the Department and their authorized usage requirements, refer to Attachment B,

Respirators and Devices.

DO 404

RESTITUTION (1)

For the purposes of this Department Order, restitution is defined as, upon a defendant's conviction for an offense

causing economic loss to any person, the court, in its sole discretion, may order that all or any portion of the fine

imposed be allocated as restitution to be paid by the defendant to any person who suffered an economic loss

caused by the defendant's conduct. A.R.S. §13-804

DO 526

RESTITUTION (2)

A penalty imposed on the inmate by the Disciplinary Hearing Officer upon a finding of guilt for an offense causing

economic loss. If more than one inmate is found guilty of the violation, the inmates are jointly and severally liable

for the total amount of restitution.

DO 803

RESTITUTION (3)

Court-ordered restitution is payment by the inmate to a victim as ordered by the court. Disciplinary restitution is

payment by the inmate to the Department as ordered in a disciplinary hearing.

DO 905

RESTRAINING ORDER

Is a court order which contains language prohibiting the employee from engaging in specific conduct. A

restraining order may be issued in a criminal matter or a civil matter, such as an Order of Protection or Injunction

DO 601

against Harassment.

RESTRICTION

A penalty imposed upon a finding of guilt for a Class A, B or C violation, which restricts an inmate to the inmate’s

cell or sleeping area during unassigned hours. During restriction, the following activities shall be allowed as normally

scheduled: meals, recreation and exercise periods, healthcare services, legal access, visitation, laundry, and hygiene

activities.

DO 803

RETENTION

Monies accrued from wage compensation in accordance with Department Order #905, Inmate Trust

Account/Money System, Attachment A.

DO 905

RETURN ON INVESTMENT

(ROI)

A performance measure used to evaluate the efficiency of an investment or to compare the efficiency of a number

of different investments. To calculate ROI, the benefit (return) of an investment is divided by the cost of the

investment; the result is expressed as a percentage or a ratio.

DO 102

REVOCATION DATE

The date a revocation hearing is held either by the ABOEC or the assigned Department Hearing Officers and a

preponderance of evidence is found for violation of the Conditions of Release.

DO 1002

REVOKED LICENSE

Driving privileges are canceled and cannot be restored without special action as designated by the Motor Vehicle

Division. A driver may apply to have the privileges restored after one year of revocation, but it is not a guaranteed

reinstatement.

DO 405

REVOLVING FUND

An account to be used for the purpose of making cash outlays for emergency situations which cannot be

accommodated through normal channels due to time constraints. Revolving Funds are not to be used to

circumvent procurement, travel or accounting policies, procedures, and requirements.

The Revolving fund is controlled and monitored by the institution’s Business Administrator and replenished by

reimbursements from the ADOA.

DO 303

DO 309

DO 909

RICO FUNDS

Any monies or proceeds of property within the jurisdiction of the Department that are obtained as a result of a

forfeiture under the authority cited in this Department Order and in accordance with Department Order #909,

Inmate Property.

DO 308

RISK MANAGEMENT

CLAIMS

Claims submitted by inmates for reimbursement for property loss or damage due to building system environment

failures or documented staff or Department conduct that deviates from Department written instructions.

DO 909

RISK MANAGEMENT

COORDINATOR

An employee designated by the Deputy Director, applicable Assistant Director or Warden who coordinates loss

claims between the Division/institution and the ADOA, Risk Management Section.

DO 909

RISK MANAGEMENT

SERVICES MANAGER

Assigned to the Financial Services Division, this employee reviews all insurance claims relevant to losses of or

damages to State property and coordinates the settlement of these claims with the ADOA Risk Management

Division.

DO 304

ROLL CALL LIST

Document shall be unit and/or building specific, may contain inmates with validated, suspect and no STG status.

The roll call list shall be specific to the time authored. If the document is determined to be a specific roll call list,

it may only be used for validation purposes for the inmate found in possession of it.

DO 806

ROLLING 12-MONTH PERIOD

For the purposes of this Department Order, the 12-month period measured backward from the date an employee

uses any FMLA leave. Under the ‘‘rolling’’ 12-month period, each time an employee takes FMLA leave, the

remaining leave entitlement would be the balance of the 12 weeks which has not been used during the

immediately preceding 12 months.

 Example: Michael requests three weeks of FMLA leave to begin on July 31. The employer looks back

12 months (from July 31 back to the previous August 1) to see if any FMLA leave had been used.

Michael had not taken any previous FMLA leave, so he is entitled to the three weeks he requested and

has nine more weeks available.

DO 519

SADOMASOCHISTIC ABUSE

As defined by A.R.S. §13-3501, means flagellation or torture by or upon a person clad in undergarments, a mask

or bizarre costume, or the condition of being fettered, bound or otherwise physically restrained on the part of

one so clothed, for the purpose or in the context of sexual gratification or abuse.

DO 914

SAFETY DATA SHEET (SDS)

Formally known as the Material Safety Data Sheet (MSDS) the SDS is the globally harmonized system to convey

16 sections of information about chemical and physical hazards, flammability, reactivity, health and safety data

provided in consistent format by the manufacturer/distributor for each chemical/hazardous material/substance,

with specific information (i.e., potential hazards, possible effects, directions for appropriate use, and treatment

information) about the chemical.

DO 404

DO 407

DO 716

SAFETY PROCEDURES

Regulated and/or established safety guidelines for work to be performed using institutional resources. The

Department has adopted, but is not limited to, the following standards for safety relating to inmate workers:

 Occupational Safety and Health Standards for General Industry

 OSHA Safety and Health Standards for the Construction Industry

 National Fire Code, and by reference the National Fire Protection Association Codes

DO 903

SAFETY-SENSITIVE

FUNCTION

Any of the on duty functions set forth in 49 CFR Part 395.2, “On-Duty Time”, including all time spent:

• At a carrier or shipper plant, terminal, facility, or other property waiting to be dispatched, unless the

driver has been relieved of duty by the employer.

• Inspecting equipment as required by the FMCSA regulations, or otherwise inspecting, servicing, or

conditioning any commercial motor vehicle (CMV) at any time.

• At the driving controls of a CMV in operation.

• Other than driving time, in or on CMV (except for time spent in a sleeper berth).

DO 408

100

 Loading or unloading a CMV, supervising, or assisting in the loading or unloading, attending a vehicle

being loaded or unloaded, remaining in readiness to operate the vehicle, or in giving or receiving receipts

for shipments loaded or unloaded.

• Repairing, obtaining assistance, or attending to a disabled vehicle.

• Traveling to and from a Department directed contracted collection site/laboratory.

SALARY OVERPAYMENT

Occurs when an employee receives a salary in excess of what is provided by law. All Department employees

shall receive the salary provided by law and shall not, under any pretext, receive any salary or emolument in

excess of the salary so provided.

DO 512

SATELLITE TRAINING PLAN

A plan developed at an institution or local work unit to implement the Annual Training Plan, as well as carry

out any local training needs.

DO 509

SCAN AND HOLSTER

When the round of fire is completed, the range master will instruct shooters to scan and holster. Each shooter

will turn their head looking to the left and to the right to ensure no danger exists while the weapon is pointed

down range with the finger off the trigger. If no danger exists, the shooter can put the weapon back into the

holster and secure the (SLS).

DO 510

A planned systematic search of a residence of a person on Community Supervision/administrative release. CCOs

shall receive consent prior to the performance of a search from their CCS/CCO Senior Searches shall be conducted

in accordance with the policy. Law enforcement assistance may be coordinated for the purpose of officer safety

and/or evidence collection. Protective vests shall be worn during searches.

DO 1003

SEARCH KITS

Is a collection of items used to collect, record and secure evidence found by CCOs during the course of an

authorized search of a residence, vehicle or person of an individual under Community Supervision.

DO 1003

SECOND LEVEL

SUPERVISOR

The person who reviews the first line supervisor’s MAP appraisal of an employee to ensure the first line supervisor

has complied with procedures and has included all appropriate documentation, and that the ratings are being

applied equitably between employees.

DO 514

SECONDARY ARMORY

STAFF

Designated staff members who, under supervision of the armorer, are trained to issue/receive firearms, perform

basic safety and function checks, and conduct routine cleaning of Department and private prison firearms.

DO 716

SECONDARY

DISSEMINATION

The dissemination of criminal justice information from an individual or agency who originally obtained the

information from the central state repository, or through ACJIS, to another individual or agency authorized to

receive the information.

DO 121

SECURE CUSTODY (2)

For the purposes of this Department Order, the area within a secure (locked) perimeter or designated boundary

of a facility. Community Release Center inmates and releasees are not considered to be in secure custody.

DO 707

SECURE CUSTODY (1)

The level of control and supervision commensurate with Custody and Internal risk factors of the involved inmates.

DO 705

101

SECURE VEHICLE

A vehicle in which the passenger compartment is secured by means of a cage or other mechanism which prevents

an inmate from interfering with the driver and from exiting the secure passenger compartment.

DO 705

SECURE WORK/

TRANSPORTATION DETAIL

For the purposes of this Department Order, a supervised work crew, e.g., a "gun crew" or one or more inmates

being transported by staff.

DO 707

SECURITY DEVICE

Any apparatus whose function is to restrict entry to or exit from a specific area or location, such as a gate, fence,

locking mechanism or alarm system. For the purpose of this Department Order, security device is; electronic or

keyed locking mechanism, security doors, windows or gates, bars, screens, fences, stun fences, microwave,

video and communication systems, areas of restricted inmate access (e.g., sand traps/perimeter drag zones) and

any other system designed specifically to restrict inmate access and provide custody control of the inmate

population.

DO 703

SECURITY DEVICE

CONTRACTED VENDOR

Authorized vendor qualified for the operation of the Stun Electrified Fence.

DO 718

SECURITY MONITOR

The assigned Correctional Lieutenant or Captain whose main area of monitoring/oversight at the private prison is

the security operations and functions of the private prison.

DO 106

SECURITY PATROL

A Dual Purpose SD Team working an Institution/unit supplemental high visibility security detail.

DO 717

SECURITY STAFF

For the purpose of compensation time accrual, include Correctional Officers II, III and IV, Corporals, Sergeants,

Lieutenants, Captains, Majors, and Community Corrections Officers and Supervisors.

DO 512

DO 524

SECURITY THREAT GROUP

(STG)

Any organization, club, association or group of individuals, either formal or informal (including traditional prison

gangs), that may have a common name or identifying sign or symbol, and whose members engage in activities

that include, but are not limited to: planning, organizing, threatening, financing, soliciting, committing or

attempting to commit unlawful acts or acts that violate the Department's written instructions, which detract

from the safe and orderly operation of prisons. Such activities may include interaction with non-inmates. Examples

include: family members, other relatives, former inmates and other “street” associates.

DO 806

DO 914

SECURITY THREAT GROUP

(STG) MEMBER VALIDATION

PACKET

A standard file of information on validated or suspect STG members and their activities, gathered for the purpose

of determining STG status. This packet is available for staff on a need-to-know basis. Each file shall contain a

completed STG Worksheet and supporting documentation that may include, but is not limited to:

 Incident Management System Reports.

 Use of Force Reports.

 Significant Incident Reports.

 Information Reports.

 Copies of letters or memoranda.

 Transcripts of telephone calls.

 Photographs.

 Disciplinary Reports.

DO 806

102

 Criminal investigation reports.

 Any other physical evidence.

 Information obtained from other criminal justice agencies.

SECURITY THREAT GROUP

(STG) THREAT

ASSESSMENT COMMITTEE

A committee comprised of the STG Unit Supervisor or designee and two SSU Coordinators for the purpose of

preparing STG Threat Assessments.

DO 806

SECURITY WATCH

Department Correctional Officer Series staff can initiate a Security Watch in conjunction with any Mental Health

Watch that may have been initiated. It can also be initiated in the event that a Mental Health Watch is not initiated

and Correctional Officer Series staff remains concerned about the inmate’s level of stability.

DO 804

DO 807

SEGREGATED INMATES

Those isolated from general population and who receive services and activities apart from other inmates.

DO 1101

SEIZED ASSETS OR CASH

Any assets or cash held until final resolution is reached by the courts.

DO 308

SEIZING AGENCY

Any department or agency of this State or its political subdivisions that regularly employs Peace Officers, and

which employs the Peace Officer who seizes property for forfeiture, or such other agency as the seizing agency

may designate in a particular case by its chief executive officer or designee.

DO 308

SEIZURE FOR FORFEITURE

Seizure of property/cash by a Peace Officer, coupled with an assertion by the seizing agency or by an attorney

for the state that the property/cash is subject to forfeiture.

DO 308

SELF-HARM

 Suicide – Death due to an intentional act deliberately designed to end one’s own life. Validation of any

suicide can only be determined by a Medical Examiner (ME), as documented in the ME’s Final Mortality

Report.

 Suicide Attempt – Any act of self-harm with the intention to end one’s life. Intentionality shall be

determined by QHCPs or QMHPs.

 Self-Injurious Behavior – Any act of self-harm without the intention to end one’s life. Intentionality shall

be determined by QHCPs or QMHPs.

METHODS OF SELF-HARM

 Hanging/Strangulation – Any act of self-harm through restricting, blocking or limiting the breathing

function/ability (hanging, strangulating, chocking, etc.).

 Cutting/Burning/Biting – Any act of self-harm through inflicting cuts, burns, or bites to the skin’s

surface. This would include any level of lethality (superficial, moderate, serious, etc.).

 Overdose/Ingestion/Insertion – Any act of self-harm through ingestion/insertion of substances

(drugs, medications, non-edible, etc.) or foreign bodies.

DO 804

DO 807

103

 Blunt Force – Any act of self-harm through blunt force (hitting self, head banging, kicking, jumping,

etc.).

 Miscellaneous – All other acts of self-harm not otherwise captured in the above definitions.

SELF-HARM RISK

ASSESSMENT

An evaluation by QMHPs of an inmate's behavior, statements, and history for signs that would indicate a risk in

engaging in self-harm. The assessment shall include a face-to-face contact, a review of the Medical Records, and

an evaluation of the inmate's present life circumstance.

DO 807

SELF-HELP/12-STEP

SUPPORT GROUPS

Semi-structured group activities directed toward maintenance of substance-free lifestyles through peer support

and encouragement.

DO 917

SELF-IDENTIFICATION

The process by which CDL drivers voluntarily reveal they may be impaired because of drug or alcohol misuse

before they are identified as such through the Department's CDL Drug and Alcohol Testing Program.

DO 408

SELF-IMPROVEMENT

PROGRAMS (1)

Provided during non-work hours to inmates in accordance with the inmate’s individualized Corrections Plan.

DO 903

SELF-IMPROVEMENT

PROGRAMS (2)

Authorized programs facilitated by staff and documented in ACIS.

DO 925

SELF-PAY DISTANT

LEARNING/

CORRESPONDENCE

COURSES

Classes for which the Department is not responsible for the provision, cost of tuition/fees, or contract. The inmate

or a third party is responsible for the costs incurred.

DO 910

SENIOR CHAPLAIN

Designation given to one chaplain who functions as the supervisor of other chaplains in the same institution or

private prison, or a chaplain who functions as the only chaplain in an institution or private prison. In accordance

with contract requirements, a private prison facility may employ a volunteer as a chaplain.

DO 904

SENIORITY

Seniority shall be based upon the employee’s most recent date of hire with the Department, as opposed to the

date of promotion (i.e., a person with 15 years as a Correctional Officer who promotes to Sergeant will have

seniority over a person with 3 years in the Department but who has been a Sergeant longer).

Seniority is determined by the following criteria (listed in order of priority):

 Uninterrupted time in service in the Department

 Uninterrupted time in Arizona state service

 Alphabetically, by last name

DO 512

DO 524

SENSITIVE FILE

A file determined by the Calculation, Records and Population Management Administrator as too sensitive to be

filed in the general file area.

DO 901

104

SENSITIVE/PERSONAL/CONF

IDENTIAL INFORMATION

Per ASET policy, includes any information which may be used to identify an individual, including, but not limited

to name, social security number, credit card, charge or debit card number, retirement account number, savings,

checking or securities entitlement account number, driver license number or non-operating identification license

number, physical description, race, ethnic origin, sexual orientation, income, blood type, DNA code, fingerprints,

marital status, religion, home address, home telephone number, education, financial matters and medical or

employment history readily identifiable to a specific individual.

DO 102

DO 126

SENTENCE MODIFICATIONS

Court documents which consist of re-sentencing, nunc pro tuncs, post-conviction relief, reversals, remands, or

modifications which would affect existing sentences.

DO 901

DO 1002

SERIOUS ACCIDENT

For the purpose of this Department Order, an accident resulting in injury, serious injury or death, significant

property damage.

DO 522

SERIOUS HEALTH

CONDITION

For the purpose of this Department Order relating to federal FMLA requirements, an illness, injury, impairment,

or physical or mental condition that involves one or more of the following:

 Any period of incapacity or treatment connected with inpatient care (i.e., an overnight stay) in a hospital,

hospice, or residential medical care facility.

 A period of incapacity requiring absence of more than three calendar days from work, school, or other

regular daily activities that also involves continuing treatment by (or under the supervision of) a Healthcare

Provider.

 Any period of incapacity due to pregnancy, or for prenatal care.

 Any period of incapacity (or treatment therefore) due to a chronic serious health condition (e.g., asthma,

diabetes, epilepsy, etc.).

 A period of incapacity that is permanent or long-term due to a condition for which treatment may not be

effective (e.g., Alzheimer's, stroke, terminal diseases, etc.).

 Any absences to receive multiple treatments (including any period of recovery therefrom) by, or on referral

by, a Healthcare Provider for a condition that likely would result in incapacity of more than three

consecutive days if left untreated (e.g., chemotherapy, physical therapy, dialysis, etc.).

DO 519

SERIOUS PHYSICAL INJURY

(1)

Requires urgent and immediate medical treatment and restricts the staff’s usual activity, medical treatment should

be more extensive than mere first-aid, such as the application of bandages to wounds; it might include stitches

setting of broken bones, treatment of concussion, loss of consciousness, etc.

DO 803

SERIOUS PHYSICAL INJURY

(2)

Physical injury that creates a reasonable risk of death; causes serious and permanent disfigurement, serious

impairment of health or loss or prolonged impairment of the function of any body organ or limb.

DO 714

DO 804

SERIOUS TRAFFIC

VIOLATION

Any criminal violation under the provisions of A.R.S. Title 28 (Traffic Code), e.g., hit and run, driving under the

influence, reckless driving, or other violations that could result in the imposition of a jail sentence and/or

suspension/revocation of the violator's driver license.

DO 501

105

SERIOUSLY MENTALLY ILL

(SMI)

Emotional or behavioral functioning in adults, which meets criteria established by the Arizona Department of

Health Services, Division of Behavioral Health Services checklist. Those classified as SMI in the community shall

retain that designation while incarcerated.

DO 1001

DO 1101

DO 1103

SERVICE ANIMAL

As defined by A.R.S. § 11-1024, Service Animals, and The American With Disabilities Act, Title II and Title III

(2011) a service animal is a dog that is individually trained to do work or perform tasks for a person with a

disability. The work or task a dog has been trained to provide must be directly related to the person’s disability.

A service animal must be under control of its handler and must be harnessed, leashed, or tethered (secured),

unless the disability prevents using these devises or these devices interfere with the service animals safe,

effective performance of tasks. In that case, the individual must maintain control of the animal through voice,

signal, or other effective controls.

Service animals are working animals, not pets.

When it is not obvious what service the animal provides, only limited inquiries are allowed. Staff may only ask

two questions: (1) Is the dog a service animal required because of a disability? (2) What work or task has the

dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation (other

than what is required by policy), require a special identification card or training documentation for the dog, or ask

that the dog demonstrate its ability to perform the work or task.

A person with a disability cannot be asked to remove his service animal from the premises unless: (1) the dog is

out of control and the handler does not take effective action to control it, or (2) the dog is not housebroken.

When there is a legitimate reason to ask that a service animal be removed, staff must offer the person with the

disability the opportunity to obtain goods or services without the animal’s presence.

Staff members are not required to provide care for or supervision of a service animal.

Emotional Support animals whose sole function is to provide comfort or emotional support do not qualify as

service animals under ADA.

DO 911

SERVICE LOAD

The way or manner in which a weapon is carried on duty.

 Glock Handgun – A round is chambered and a loaded magazine is placed into the magazine well.

 12 Gauge Shotgun– The action is closed on an empty chamber and then rounds are loaded into the

magazine with the safety placed in safe position.

 AR-15 Service Rifle, .223 caliber – The bolt is closed on an empty chamber and then loaded a magazine

is placed into the magazine well with the safety placed into the safe position. Firearm is to remain

pointed in a safe direction at all times.

Preparatory Command prior to the command of “FIRE”.

 Glock Handgun – The shooter unsnaps the holster and establishes a grip on the weapon and awaits

the next command.

 12 Gauge Shotgun/AR-15 Service Rifle, .223 caliber/37mm Gas Gun – The weapon is loaded, shooter

DO 510

106

awaits the next command.

SERVICE/SERVICE OF

PROCESS

The formal delivery of a summons and complaint, subpoena, or other legal paperwork. Delivery can be in-person

or in some cases, by mail.

DO 107

SERVICES

For the purposes of this Department Order, activities for inmates that are mandated by law or court order, or

otherwise provided as a benefit, that include: but are not limited to, food services, healthcare services, law

library, inmate store, property, barber, visitation, attorney visits, mail, telephone, legal calls, and laundry. Services

shall also include job-related activities for staff, such as training, and visitation or other legitimate business-related

access to facilities for the public at large.

DO 108

SEVERE INJURY

Physical damage, harm or loss giving rise to the compensable Workers’ Compensation claim; that compromises

the safety of the employee, the public, other employees or state employees, or inmates or youth confined to a

correctional facility thereby precluding return to full duty status, temporary light duty assignment, or other

restricted duty, in accordance with risk management decisions and the Department’s policies and procedures;

and that meets the Eligibility Criteria set forth herein.

DO 519

SEX OFFENDER

An adult male or female inmate convicted of a violation or attempted violation, as described under A.R.S §13-

3821 who has a sexual offense as a primary or secondary conviction or has a history of sex offenses.

DO 923

SEX OFFENDER RELEASE

PACKET

Packet forwarded to Sex Offender Coordination Unit (SOCU) one year prior to inmate’s release date for

determination/processing of statutory sex offender requirements.

DO 1001

SEXUAL ABUSE

A. A person commits sexual abuse by intentionally or knowingly engaging in sexual contact with any person

who is fifteen or more years of age without consent of that person or with any person who is under fifteen

years of age if the sexual contact involves only the female breast.

B. It is not a defense to a prosecution for a violation of this section that the other person consented if the other

person was fifteen, sixteen or seventeen years of age and the defendant was in a position of trust.

C. Sexual abuse is a class 5 felony unless the victim is under fifteen years of age in which case sexual abuse

is a class 3 felony punishable pursuant to §13-705 . (A.R.S. §13-1404)

DO 125

SEXUAL ASSAULT

A person commits sexual assault by intentionally or knowingly engaging in sexual intercourse or oral sexual

contact with any person without consent of such person.( A.R.S. §13-1406)

DO 125

SEXUAL CONTACT

Any direct or indirect touching, fondling or manipulating of any part of the genitals, anus or female breast by any

part of the body or by any object or causing a person to engage in such contact. (A.R.S. §13-1401)

Pursuant to 42 USCA, Chapter 15609, Prison Rape Elimination Act, SEXUAL ASSAULT means any sexual contact

and includes:

DO 125

107

A. CARNAL KNOWLEDGE - Means contact between the penis and the vulva or the penis and the anus,

including penetration of any sort, however slight.

B. ORAL SODOMY - Means contact between the mouth and the penis, the mouth and vulva, or the mouth

and the anus.

C. RAPE – The term “rape” means –

1. The carnal knowledge, oral sodomy, sexual assault with an object, or sexual fondling of a person,

forcible or against the person's will.

2. The carnal knowledge, oral sodomy, sexual assault with an object, or sexual fondling of a person

not forcibly or against the person's will, where the victim is incapable of giving consent because

of his or her youth or his or her temporary or permanent mental or physical incapacity.

3. The carnal knowledge, oral sodomy, sexual assault with an object, or sexual fondling of a person

achieved through the exploitation of the fear or threat of physical violence or bodily injury.

D. SEXUAL ASSAULT WITH AN OBJECT - The use of any hand, finger, object, or other instrument to

penetrate, however slightly, the genital or anal opening of the body of another person.

E. SEXUAL FONDLING - The touching of the private body parts of another person (including the genitalia,

anus, groin, breast, inner thigh, or buttocks) for purpose of sexual gratification.

SEXUAL HARASSMENT (1)

Includes:

 Repeated and unwelcome sexual advances, requests for sexual favors, or verbal comments, gestures, or

actions of derogatory or offensive sexual nature by one inmate, detainee, or resident directed toward

another.

 Repeated verbal comments or gestures of a sexual nature to an inmate, detainee, or resident by a staff

member, contractor, or volunteer, including demeaning references to gender, sexually suggestive or

derogatory comments about body or clothing, or obscene language or gestures.

DO 125

SEXUAL HARASSMENT (2)

Verbal or physical conduct of a sexual nature in the work place imposed upon any employee as a condition of

employment or creating a sexually intimidating, hostile or offensive work environment. There are two basic types

of sexual harassment:

 Quid Pro Quo - An employee's submission to or compliance with a supervisor's demands for sexual favors

in order to avoid an economic or tangible job loss; a supervisor's demands for sexual favors that are

unwelcome; or a supervisor's retaliatory acts if the employee fails or refuses to submit or comply with

demands for sexual favors (e.g., failure to be promoted, failure to receive a merit increase, demotion and

DO 501

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dismissal).

 Environmental - Creating or condoning a sexually intimidating, hostile or offensive work environment.

Environmental sexual harassment does not entail tangible job loss, but is prohibited because it creates a

hostile term and condition of employment due to its sexual nature.

Specific acts that violate the standards of this policy and may constitute sexual harassment include but are not

limited to:

 Unwelcome Sexual Advances - Patting, pinching, brushing up against, hugging, cornering, kissing,

fondling or any physical contact considered unacceptable by another individual.

 Requests or Demands for Sexual Favors - Repeated requests to get together may be perceived as requests

for sexual favors.

 Comments or Materials of a Sexual Nature - Innuendoes and jokes, considered to be abusive or

unacceptable by another individual.

 Intimidation, Hostility, Offensive Attitude - Resulting from rejection of sexually oriented demands,

requests, physical contacts or attention.

 Interference - With a co-worker's performance, due to unwanted sexual conduct.

 Sexually Oriented Conduct - During work hours.

 Condoning - Allowing sexually-oriented innuendoes or any other conduct of a sexual nature within the

work environment.

Sexual harassment may present itself in a number of ways, including but not limited to the following:

 The complainant as well as the harasser may be a woman or a man. The complainant does not have to

be of the opposite sex.

 The harasser can be the complainant's supervisor, a supervisor in another area, a co-worker or any agent

of the Department.

 The complainant does not have to be the person harassed, but could be anyone affected by the offensive

conduct.

 Sexual harassment may occur without economic injury to or discharge of the complainant.

 The harasser's conduct must be unwelcome before an act constitutes sexual harassment.

In determining whether alleged conduct constitutes sexual harassment, a person needs to study the issues as a

whole and the totality of circumstances, such as the nature of sexual advances and the context in which the

alleged incidents occurred. The determination of legality of a particular action will be made from facts, on a case-

by-case basis.

SEXUAL ORIENTATION

A person’s sexual and emotional attraction to another person based on the gender of that person.

DO 527

SEXUALLY EXPLICIT

MATERIAL

Any drawing, photograph, film, negative, motion picture, figure, object, novelty device, recording, transcription,

or any book, leaflet, catalog, pamphlet, magazine, booklet or other item, the cover or contents of which depicts

DO 914

109

or verbally describes nudity, sexual activity, sexual conduct, sexual excitement of either gender, or homosexual,

heterosexual, or sex acts including sexual intercourse or activity, fellatio, cunnilingus, masturbation, sadism,

sado-masochism, bondage, bestiality, excretory functions, sexual activity involving children, an unwilling

participant, or the participant who is the subject of coercion.

SHARPS

Any object that can penetrate the skin, including but not limited to needles, scalpels, broken glass, broken

capillary tubes, bites and exposed ends of dental wires.

DO 116

SHIFT AND RDO

ASSIGNMENTS

Rotation assignment to another unit is based on the time in a unit as outlined in this Department Order. To the

extent possible shift and RDO assignments shall be honored for Correctional Officer IIs. If a Correctional Officer

II is displaced from his/her shift and/or RDO as a result of rotation, the he/she shall submit a memorandum

requesting his/her shift and/or RDOs be restored. The unit Chief of Security shall enter the appropriate information

into the automated Shift/RDO Change Tracking Log.

DO 524

SHIFT/RDO TRACKING TOOL

The tracking tool is designed to differentiate between displaced staff and those staff who have voluntarily

requested an RDO or shift change. It automatically prioritizes all staff shift and RDO requests in accordance with

Department Order #512, Employee Pay, Work Hours, Compensation and Leave and this Department Order.

DO 524

SICK LEAVE

Any approved period of absence granted to an employee due to: disability caused by pregnancy, childbirth,

miscarriage or abortion; examination or treatment by a licensed Healthcare Practitioner; or illness or injury which

renders the employee unable to perform the duties of the position. Up to 40 hours per calendar year may be used

for Sick Family for the illness, injury, examination or treatment of an employee's spouse, dependent child or

parent by a licensed Healthcare Practitioner.

DO 512

SIGNATURE APPROVAL

MATRIX

The document that specifies approval authority for processing various personnel actions, including evaluation

documents, original and promotional probations, voluntary grade decreases, requests to fill, etc. The signature

approval matrix is maintained on the ADCNet and is available from Central Office Classification and Compensation

Unit or Human Resources Liaisons/HR Business Partners.

DO 504

DO 514

SIGNIFICANT EVENTS

Disturbances, escapes, serious fires and other events of consequence.

DO 207

SIGNIFICANT INCIDENT

REPORT (SIR)

The notification and reports concerning a significant incident.

DO 105

SIGNIFICANT INCIDENT

REPORT (SIR) NUMBER

A number assigned by the Communications Center to a Significant Incident Report form.

DO 105

SMOKE GENERATING

CEREMONIES

Religious ceremonies involving activities generating smoke, including group and personal smudging and pipe

ceremonies.

DO 904

SMOKING

Is inhaling, exhaling, burning, or carrying or possessing any lighted tobacco product, including cigars, cigarettes,

pipe tobacco and any other lighted tobacco product. A.R.S. §36-601.01 (A.11)

DO 109

110

SOFTWARE

An operating system, application program or routine or symbolic language consisting of written or printed

instructions which control basic computer hardware functions and tasks. Some examples include word processing

programs, databases, graphics programs and spreadsheets. This term encompasses any computer language

necessary for operation of the system in question, to include operating systems, utilities and application software.

Included as well is any contractual programming acquired from sources outside the Department and the IT staff.

DO 102

DO 126

SOLICITATION

An activity that may be considered or interpreted as promoting, selling or transferring products, services or

memberships or for the participation in a venture of any kind, including organizational, public affairs or protest

activities. The posting of handbills, leaflets, circulars, advertising or other printed materials for these purposes

constitutes solicitation.

DO 111

SPECIAL ANNUAL

RELIGIOUS EVENTS

Closed religious events limited to inmates with religious preference designations for the religion in question,

volunteers and guest performers not on participating inmates’ visitation list.

DO 904

SPECIAL ASSIGNMENT

The temporary assignment, for up to six months, of the duties and responsibilities of another position to an

employee in the same agency pursuant to ADOA Personnel Rules.

DO 504

SPECIAL NEEDS UNIT (SNU)

Care provided to inmates with an illness or diagnosis that may require monitoring, medication and/or therapy less

frequently than in an infirmary setting, or may require assistance with activities of daily living by unlicensed

assistive personnel.

DO 704

SPECIAL PURPOSE FILES

Supplementary paper records of prisoner care and custody which may not be a part of an inmate's official

Department record. These files include Medical Records, Visitation, Property, and Case files.

DO 901

SPECIAL RECOGNITION

AWARD

A presentation of ten dollars to an inmate's account, in recognition of an outstanding meritorious contribution to

ACI.

DO 903

SPECIAL SECURITY UNIT

(SSU)

Correctional Officer Series staff at institutions that collect, assimilate and document supporting information

concerning STG certification and individual Validation Packets.

DO 806

SPECIAL SECURITY UNIT

(SSU) COORDINATOR

A Lieutenant designated by the Warden assigned to oversee STG member validation activity on either a full or

part-time basis.

DO 806

SPECIAL SERVICES

MANAGER

A staff member responsible for the Interstate Corrections Compact, the U.S. Treaty (International Prisoner

Exchange) and interstate extraditions.

DO 705

SPECIFIC PERFORMANCE

Compliance with the terms of a contract or an agreement.

DO 302

SPEED RELOAD

The weapon is loaded with a partially full magazine; the shooter ejects the magazine while simultaneously drawing

and loading a full magazine from their pouch and reloads the weapon.

DO 510

111

SPENDABLE BALANCE

Remaining balance in the inmate's ITA after expenditures have been deducted. This balance is sometimes referred

to as Spendable Account.

DO 905

SPIT SHIELD/MASK

A shield or mask that staff place over a restrained inmate’s face to prevent the inmate from biting or spitting on

staff.

DO 804

SPLIT SPECIMEN

For the purposes of this Department Order, a portion (not less than 15 ml) of the primary urine specimen poured

into a second, secured container by a contracted collection site/laboratory person, in the presence of the

employee. This portion of the primary urine specimen is utilized during a split specimen retest.

DO 408

DO 522

SPOTTER

A person designated to observe and direct vehicle operators and drivers to maintain a safe zone or working area.

DO 705

STAFF ARREST

An employee’s felony or misdemeanor arrest, citation, summons or indictment or other contacts/confrontations

with law enforcement personnel (including serious traffic violations) that may cause embarrassment to the

Department.

DO 501

STAFF ARREST INCIDENT

Any contacts or involvement with law enforcement authorities, including but not limited to the arrest, criminal

citation, complaint, summons, information or indictment of an employee for a felony or misdemeanor.

DO 601

STAFF ASSISTANT

A designated employee assigned to explain violation charges or disciplinary hearing procedures to inmates, but who

does not act as an advocate for inmates.

DO 803

STAFF OMBUDSMAN

The Staff Ombudsman serves as a safe, confidential, independent, off-the-record, and neutral resource for

employees, administrators, managers, executives or other stakeholders seeking ways to identify and address

workplace issues and other concerns. The person is a trusted navigator appointed or employed by an organization

to help inform critical decisions for a lasting and positive impact.

DO 529

STANDARD MAIL

Advertising mail that includes advertisements, circulars, newsletters, magazines, small parcels and merchandise

and weighs less than 16 ounces.

DO 914

STANDARDIZED TESTING

The administration of an educational test battery identified as the TABE, which assesses basic reading,

mathematics and language skills appropriate for adults, and which reports scores as grade equivalents. The TABE

is the standard Department educational assessment given to all inmates.

DO 910

STATE OF ARIZONA

ACCOUNTING MANUAL

(SAAM)

A principal publication of the Arizona Department of Administration (ADOA), State General Accounting Office

(GAO). This accounting manual is prepared and maintained by the GAO and updated as necessary to give state

agencies central accounting policies and procedures. Among the responsibilities of the GAO is the development

and maintenance of a “uniform accounting system designed to ensure compliance with all legal and constitutional

requirements.” Arizona Revised Statutes, Chapter 35 and 41, are the primary legal basis for the central

accounting function of the State of Arizona. All state agencies are required to comply with the central accounting

policies and procedures unless otherwise authorized by law or exempted in writing by the ADOA Director.

DO 309

DO 512

112

STATE PERSONNEL SYSTEM

All state agencies and employees of those agencies that are not exempted by the provisions of A.R.S. Title 41,

Chapter 4, Article 4.

DO 512

STATE VEHICLE

A vehicle owned, leased or rented vehicle classified in accordance with this Department Order that, for

maintenance purposes, may be categorized as one of the following:

 Commercial Vehicle - Any vehicle with a Gross Vehicle Weight Rating (GVWR) over 26,001 lbs. and

above, or a combination of vehicles with a GVWR greater than 26,001 lbs. or a vehicle which carries 16

or more passengers, including the driver or is used to haul placardable hazardous materials.

 Domicile vehicle - A vehicle authorized by the Director as outlined in section 405.12.

 Emergency vehicle - An ambulance or a fire truck operated by Department employees.

 Rotation vehicle - A vehicle assigned to a unit or office rather than to a specific employee. Example:

motor pool and perimeter patrol vehicles, and those used by Duty Officers, Duty Engineers and

Investigators.

 Van - A vehicle designed to carry 8 to 15 people and/or a van with a GVWR greater than 6500 pounds.

DO 405

STATEWIDE CHIEF

EXECUTIVE OFFICER FOR

HEALTHCARE SERVICES

A contracted Healthcare Services executive position in charge of providing inmate healthcare in accordance with

the Department contract.

DO 1103

STATEWIDE

TRANSPORTATION

COORDINATOR

A staff member responsible for the coordination of all inmates’ transportation needs statewide.

DO 705

STATUTORY RESTRICTIONS

There are a number of statutory restrictions and prohibitions impacting the dissemination of information. These

statutes include:

 Information impacting Department operations - Pursuant to case law, where release of documents would

be harmful to the best interest or operations of ADCRR or the State of Arizona, it shall not be released.

See Grimm v. Arizona Board of Pardons and Parole, 115 Ariz. 260, 564 P. 2d 1227 (1977); Belo v. Mesa

P.D., 202 Ariz. 184, 42 P.3d 615 (2002).

 Ongoing Investigations - A.R.S. §31-221 restricts release of portions of an inmate’s master record file

such as (a) the identity of a confidential informant (b) information which may endanger the life or physical

safety of any person or (c) jeopardizing an ongoing criminal investigation. Release of information which

might jeopardize ongoing criminal investigations may be withheld by the Department. Phoenix

Newspapers, Inc v. Superior Court In and for County of Maricopa, (App. Div. 1 1993) 180 Ariz. 159,

882 P.2d 1285, review denied.

 Prohibited Conduct – Arizona Administrative Code (A.A.C.) R2-5A-501 requires all state employees to

conduct themselves in a manner which will not discredit or bring embarrassment to the state. A.R.S.

§41-773 lists reasons for discipline or dismissal from state service including improper political activity.

 Department Staff Employment Information - Arizona Administrative Code R2-5A-105 limits disclosure of

DO 110

DO 207

113

information in employee personnel files to the following:

Name of employee

Date of employment

Current and previous class title

Other agencies to which the employee was assigned

Salary history

Employees’ current and last known supervisor

Social Security numbers are restricted pursuant to Federal law. See 42 USC 405.

 Crime victims right to privacy - A.R.S. §8-413 protects certain personal information about victims such

as their address and telephone number unless the victim consents. Privacy interests can overcome the

presumption in favor of disclosure of public records. The Department may withhold the release of

information if it can demonstrate public disclosure is outweighed by considerations of "confidentiality,

privacy, or the best interest of the State." Belo v. Mesa P.D., 202 Ariz. 184, 42 P.3d 615 (2002).

 Inmate Medical Records

 A.R.S. §12-2292 prohibits the release of inmate medical records or information because it is

considered confidential by law.

 A.R.S. §12-2293, §12-2294 and §12-2294.01 require an authorization signed by the inmate for

release of records or a court subpoena.

STEWARDSHIP RESOURCES

Any tangible or intangible long-lived resource acquired by the Department through purchase, donation, lease-

purchase or assembly, has a useful life of at least one year with a cost of $1,000 but do not meet a capitalization

threshold, or is included in one of the following categories, regardless of cost or value:

 Cellular telephones

 Information Technology resource with a cost of $250 or more

 Telecommunications (excluding telephones)

 Weapons

 Vehicles requiring title from the Arizona Department of Transportation, Motor Vehicle Division

DO 304

STUDENT INTERN

An undergraduate or graduate student who is an unpaid worker or a paid employee of the Department under the

Student Intern Program.

DO 504

STUDENT INTERN

COORDINATOR

An employee designated by Staffing Manager to coordinate activities relating to student interns.

DO 504

STUN ELECTRIFIED FENCE

A barrier designed to provide a psychological and physical deterrent to escape attempts and a supervised

detection and alarm system to alert security staff of an attempted breach of the security boundary. The stun

fence shall provide a painful, but non-lethal electric shock to the intruder.

DO 718

114

SUBJECT MATTER EXPERT

(SME) COMMITTEE

The SME Committee is composed of representatives of each Division, appointed by members of the Executive

Team. As a cross-functional group, the SME Committee reviews individual NPR requests to determine

commonalities, trends and patterns in issues and requests and as a group makes recommendations for disposition

as described in the Department Order.

DO 102

SUBJECTIVE OBJECTIVE

ASSESSMENT, PLAN AND

EDUCATION FORMAT

(SOAPE)

The reporting format for documenting a healthcare or mental health staff’s encounter with an inmate in

accordance with the Healthcare Services Technical Manual.

 Subjective – Refers to the inmate's complaint; what he/she says is wrong with they.

 Objective – Refers to all pertinent, positive or negative findings determined by healthcare staff, after

history or examination.

 Assessment – Refers to healthcare staff’s inmate assessment, which shall include inter alia, provisional,

definite or differential diagnosis based on the information available at the time of the encounter.

 Plan or Rx – Refers to a diagnostic work-up including X-rays and laboratory tests. Rx-treatment including

any prescription ordered for the inmate, together with the dosage, total amount prescribed, and specific

directions for administration.

 Education – Advice and recommendations to patients regarding a disease, treatment, and/or lifestyle with

the goal of improved health.

DO 807

DO 1101

DO 1104

SUBPOENA

A writ issued by a court ordering a person to appear at a prescribed time and place to give testimony upon a

certain matter.

DO 107

SUBPOENA DUCES TECUM

A writ issued by a court at the request of one of the parties in a suit, requiring the witness to bring to court or

deposition documents described in the subpoena.

DO 107

SUB-RECIPIENT

A sub award is for the purpose of carrying out a portion of a Federal award and creates a Federal assistance

relationship with the sub-recipient. Characteristics which support the classification of the non-Federal entity as a

sub-recipient instead of a procurement contract include when the non-Federal entity:

(1) Determines who is eligible to receive what Federal assistance;

(2) Has its performance measured in relation to whether objectives of a Federal program were met;

(3) Has responsibility for programmatic decision making;

(4) Is responsible for adherence to applicable Federal program requirements specified in the Federal award;

and

(5) In accordance with its agreement, uses the Federal funds to carry out a program for a public purpose

specified in authorizing statute, as opposed to providing goods or services for the benefit of the pass-

through entity.

DO 307

SUBSTANCE ABUSE

The use of any chemical substance, including alcohol, that causes physical, mental, emotional, legal, financial,

economic or social harm to the individual and/or others.

DO 917

115

SUBSTANCE ABUSE

PROFESSIONAL

A licensed physician or certified psychologist, social worker, employee assistance professional, or addiction

counselor with knowledge of and experience in the diagnosis and treatment of drug and alcohol related disorders.

DO 408

SUICIDE

The deliberate and cognizant taking of one’s own life, confirmed through investigation.

DO 208

DO 521

SUMMONS

An order issued by a court to appear at a given time and place to answer a complaint, or lawsuit. Officers of the

court deliver summonses to employees against whom a complaint, or lawsuit, has been filed in court. Once

served, the Attorney General must respond within a specified amount of time.

DO 107

SUPERVISING PROVIDER

The contracted vendor’s lead provider at a correctional institution.

DO 1101

SUPERVISOR (1)

A supervisor is (a) any employee who has the authority to direct the work activities of at least one other employee

or (b) any employee who has the authority to hire, fire, promote, transfer, or discipline another employee.

DO 527

SUPERVISOR (2)

A state employee who has one or more other state employees reporting directly to the person and, for those

state employees, typically has the authority to:

 Approve sick or annual leave.

 Recommend hiring, discipline or dismissal.

 Assign or schedule daily work.

 Complete an Employee Performance Evaluation.

DO 504

SUSPECT FILE

Confidential information file compiled by SSU staff consisting of Information Reports, photographs, symbols,

documents, publications, court records, contacts, associates, confidential informant information, membership

lists, media and other agency information. Suspect File information shall be compiled as part of the investigative

process and shall be used by SSU staff to validate STG suspects in accordance with criteria on the STG

Worksheet form.

DO 806

SUSPENDED LICENSE

Driving privileges that are temporarily withdrawn for a specified period of time or upon release from the court or

Motor Vehicle Division.

DO 405

SUSPENSION

Temporary removal from duty for cause, not to exceed an aggregate of 240 hours during any 12 month period,

which begins with the first day of the first suspension.

DO 601

SYSTEM KEYED LOCKING

DEVICE

For the purpose of this Department Order, a System Keyed Locking Device, is a lock and key, that is inclusive of

a locking system comprising of Master, Sub-Master keys, User Keys. Keys and locking devices are listed on the

Master Key inventory, with an emergency key.

 File cabinets, cabinet doors and desk shall be fitted with a locking bar. The original manufacture locking

device with a general use key shall not be used.

DO 712

116

TACTICAL DRESS UNIFORM

(TDU)

For the purpose of this Department Order, TDU-style trousers are a type of tactical trouser that presents a

streamlined and professional appearance. The following features represent some of the TDU-style trousers

characteristics:

 Slimmer cut

 Cargo pockets low profile, no “bellows” style

 Pockets usually secure with snaps and/or Velcro

 Elastic or expandable waistband

 No pull tabs on waistband

 Designed to be worn normally, without blousing strings at the bottom of each pant leg

DO 503

TACTICAL RELOAD

The weapon is loaded with a partially full magazine; the shooter reloads the weapon behind cover by drawing

the magazine from their primary pouch prior to ejection of the partial magazine from the gun. The ejected

magazine is placed into a pocket and a full magazine is loaded into the gun. The secondary magazine is then

moved into the primary pouch and the magazine in your pocket is placed into the secondary pouch.

DO 510

TARGETED TESTING

A system of targeting individual inmates for testing based on behaviors or other indicators that suggest the

inmates may be involved in illegal drug or alcohol use.

DO 709

TAXATION/RISK

MANAGEMENT

Deducting monies in any ITA managed by the Department on behalf of an inmate after a decision is received that

orders the inmate to pay court costs, attorney fees and/or punitive damages. All funds in the inmate's ITA that

are not otherwise designated for dependent care, room and board, court-ordered restitution or prior disciplinary

restitution are subject to taxation.

DO 905

TECHNICAL MANUAL

Are detailed written instructions signed into effect by the Director. They are limited to cases in which a written

instruction affects only the Assistant Director’s area or applies to a limited number of employees in highly

specialized areas within one or more work units, providing a level of detail unnecessary to the majority of

employees.

DO 101

TECHNICAL VIOLATION

A violation of one or more Conditions of the offender’s Supervised Release.

DO 1003

TELEPHONE CALLS

Emergency Calls - Telephone calls made by an inmate, which are approved by the Warden or Deputy Warden and

which are necessary due to the death or serious illness of a family member.

Interrelation Calls - A telephone call, limited to 15 minutes or less, placed by an inmate to an incarcerated

immediate family member.

DO 915

117

 Each inmate may be permitted to place a total of two non-emergency interrelation calls during any

calendar year.

 No two inmates shall be permitted to have more than two non-emergency interrelation calls with each

other during the calendar year.

Legal Call - Unmonitored telephone calls made by an inmate to the inmate's attorney or an agent of the attorney,

for legal purposes, which have been scheduled according to Department Orders as legal calls. Court-ordered

telephonic conferences with the court are also unmonitored calls and are made at the Department's expense on

the state's long-distance service, when necessary.

Personal Calls - Telephone calls, made by an inmate, which are not emergency calls, and are placed to parties

approved for the inmate's Visitation List.

TELEPHONE LINE

Any public or private telecommunications circuit supplied by a local or long-distance telephone company,

regulated by the Arizona Corporation Commission or the FCC which provides telephone and/or private line

services to the public, including the Department including, but not limited to, wire or fiber-optic cable used for

voice or data transmission; and any State-issued telephone credit card.

DO 104

TEMPORARY APPOINTMENT

An appointment made for a maximum of 1,500 hours worked in any agency in each calendar year.

DO 512

TEMPORARY DUTY (TDY)

Those staff that remain in the same unit, but are temporarily required to change their shift and/or RDOs based

on the unit’s need to maintain a balanced roster.

DO 524

TEMPORARY PLACEMENT

An inmate's temporary assignment to a court or hospital.

DO 909

TEMPORARY REMOVAL

An authorized absence from an institution or a Community Release Center, in accordance with this Department

Order.

DO 918

TEMPORARY WORK

ASSIGNMENT (TWA)

Temporary reassignment to a different job, performing duties of compatible with health limitations (i.e., uniform

staff). While working such an assignment an employee receives his/her regular rate of pay. TWAs shall exclude

sole and/or direct control or supervision of inmates, Incident Command System (ICS) response, unit/yard control

rooms, and housing unit control rooms.

DO 519

TERRORISM

Violent, criminal acts committed by individuals and/or groups who are inspired by, or associated with, foreign or

domestic terrorist organizations. Also includes ideological goals such as those of a political, religious, social,

racial, or environmental nature.

DO 806

TEST OF ADULT BASIC

EDUCATION (TABE)

An educational test battery which assesses basic reading, mathematics and language skills appropriate for adults.

TABE tests to be administered are as follows:

 Complete Battery - An educational test used for achievement and curriculum placement information,

DO 910

118

which provides all total and normative scores in Reading Vocabulary/Comprehension, Mathematical

Computation/Concepts and Applications, Language Mechanics/Expression, and Spelling.

 Survey Test - A test used at intake to derive normative educational information and which produces Total

Reading, Total Math, Total Language and Total Battery scores.

 TITLE I - Improving America's Schools Act (IASA), P.L.103-382, Title I, Part D. Inmates, under the age

of 21 who do not have a HSE or high school diploma, and who are enrolled in Functional Literacy or HSE

programs are eligible for Title I services.

TESTING RATE

The number of random CDL drug and alcohol tests scheduled monthly to reasonably spread the tests throughout

the year. The annual number of random CDL drug tests is 50% of the average pool population. The annual

number of alcohol tests is 25% of the average pool population. The drug tests shall be randomly selected and

then half of the drug test selections shall be randomly chosen to include an alcohol test.

DO 408

THERAPEUTIC RESTRAINT

DEVICES

Restraint devices used for Progressive Mental Health Restraints and are made of soft material such as leather or

canvas rather than hard or metal materials.

DO 807

THREAT ASSESSMENT

The process used by the STG Threat Assessment Committee to document the security threat that a particular

group, club, organization or gang may pose to a healthy, safe and secure prison environment for staff, inmates

and the public.

DO 806

THRESHOLD

A cutoff value that differentiates between positive and negative results.

DO 709

TIGHT-FITTING FACE PIECE

A respiratory inlet covering that forms a complete seal with the face.

DO 404

TISSUE

All or a portion of the human body other than blood, an organ or an eye unless the blood, organ or eye is donated

for the purpose of research or education. A.R.S. §36-841

DO 922

TISSUE BANK

A person that is licensed or regulated under federal or state law or is accredited as a tissue bank by a nationally

recognized accrediting agency to engage in the recovery, screening, testing, processing, storage or distribution

of tissue. A.R.S. §36-841

DO 922

TOOL

Any authorized instrument or part thereof used to repair, dismantle, install, create, manufacture, prepare, adjust,

measure or gauge.

DO 712

TOOL CHIT

A color coded, metal or other durable tag marked with a number permanently secured to a small ring for use on

a shadow board. The Chit will be used to identify a tool is out, by being issued, is out for repair or otherwise not

present in the tool room/crib. Individual Chit tags shall be hand stamped with its number (1, 2, 3, 4, etc.).

DO 712

TOOL CONTROL OFFICER

The staff member(s) assigned the duty of accountability for tools.

DO 712

119

TRAINEE

A position at ACI to which inmates are assigned for the express purpose of developing skills in a particular area

of expertise.

DO 903

TRAINING

A deliberate, planned, evaluated act based on job need or task analysis designed to improve certain skills of

the trainee.

DO 509

TRAINING CREDIT

A unit of measure assigned to training activities based on length, complexity, level of difficulty, or other

characteristics, as assessed by the Staff Development and Training Bureau Administrator.

DO 509

TRANSGENDER

A person who identifies with or expresses a gender identity that differs from the one which corresponds to the

person’s sex at birth.

DO 810

DO 811

TRANSITORY ROOM

Is a designated cell which may be used for temporary residency while awaiting room assignment. Rooms used

for transitory purposes shall not be locked (voluntary residency).

DO 1006

TRANSPLANT HOSPITAL

A hospital that furnishes organ transplants and other medical and surgical specialty services required for the care

of transplant patients. A.R.S. §36-841

DO 922

TRANSPLANT TEAM

COORDINATOR

An employee of the organ procurement organization, tissue bank, an eye bank or storage facility that is licensed,

accredited or approved under federal law or the laws of any state to engage in the recovery, screening, testing,

processing, storage or distribution of human bodies or parts. A.R.S. §36-841(23)

DO 922

TRANSPORTATION VEHICLE

For the purpose of this Department Order, a transportation vehicle is defined as a sedan, bus (any size), passenger

van, cargo van, box truck, or semi-tractor trailer.

DO 705

TRAVEL STATUS

A period during which an employee is conducting necessary state business away from the designated duty post

with supervisory approval.

DO 405

TREATMENT (1)

Structured programs that engage the participant's intellect and emotions, employing generally-accepted

therapeutic techniques of a non-medical nature common in the chemical dependency and recovery fields that are

led by a professional trained to deliver such programs. Treatment programs have, as a basis, a written individual

treatment plan for each participant, mutually developed by the participant and the counselor. Treatment programs

may be comprised of several elements including group therapy, didactic instruction, written assignments, crisis

intervention, structured residential settings with attendant behavioral expectations and limited individual therapy.

DO 917

TREATMENT (2)

For the purposes of this Department Order, structured programs employing standard therapeutic techniques

common in the chemical dependency and recovery fields and led by a professional trained to deliver such

programs. Treatment programs have as a basis a Mental Health Treatment Plan for each participant, mutually

developed by participant and primary counselor. Treatment programs may be comprised of several elements,

including group therapy, didactic instruction, written assignments, crisis intervention, structured residential

settings with attendant behavioral expectations, and limited individual (intensive) therapy.

DO 1103

120

TREATMENT NEEDS

ASSESSMENT

Medical, Mental Health, Work Based Education, Work Skills, Substance Abuse Treatment and Sex Offender

Education and Treatment.

DO 801

TRIED DETAINER

Certified document(s) issued by a demanding agency in another county, state or federal jurisdiction for

parole/probation violations, unexpired portions of sentences, and/or new felony convictions.

DO 901

DO 1002

DO 1004

TUBERCULOSIS DISEASE

A potentially serious infectious disease that mainly affects the lungs. The bacteria that cause tuberculosis are

spread from person to person through tiny droplets released into the air via coughs and sneezes.

DO 116

DO 1102

UNAUTHORIZED BEHAVIOR

Any activity or contact with an inmate or an inmate's family that is unrelated to the employee's assigned duties

and/or Department business.

DO 501

UNAUTHORIZED MATERIAL

Material that by its nature or content threatens or is detrimental to the security, safety, good order or discipline

of the facility, or inmate rehabilitation, or, that is found to facilitate, encourage, incite, promote or instruct in

criminal activity or unauthorized prison activity.

DO 914

UNAUTHORIZED PROPERTY

Items not inherently illegal that are considered contraband when possessed by an inmate or visitor within an

institution.

 Any item for personal use not cleared through staff assigned to process property, received from approved

channels or purchased in an inmate store.

 Any approved item, including a document that is found in an unauthorized location.

 Any approved item that is in excess of the quantity allowed.

 Approved items modified from original appearance or function. Includes repair, dismantling, cutting,

tearing, numbering, lettering, drawing, painting or attaching decals/pictures to property. Modified property

is unauthorized and may not be replaced for one year.

 Any inmate property, per Blum v. State, previously accepted in the prison system, but subsequently

disallowed by policy from an inmate's immediate possession.

DO 909

UNCLAIMED PROPERTY

Unauthorized property, seized or recovered property which has not been legally claimed by an inmate within 90

calendar days shall be considered contraband.

DO 909

UNCOVERED EMPLOYEES

Employees in uncovered at-will service. Uncovered positions include:

 Uncovered Exempt FLSA-Exempt Positions: Appointed positions such as Deputy Director, Assistant Director,

Deputy Assistant Director, Warden, Deputy Warden and some Administrator/Supervisory positions.

 Uncovered FLSA-Nonexempt Positions: Appointed positions, such as some Executive Staff support

positions.

DO 524

DO 601

121

UNDER THE INFLUENCE

CDL drivers are exhibiting behavior and/or have a physical appearance and/or odor leading supervisory staff to

believe they are impaired due to the use of alcohol, controlled substances, or prescription drugs.

DO 408

UNDUE HARDSHIP

An action that would require significant difficulty or expense, or that would fundamentally alter the nature or

operation of a program, service or activity. "Significant difficulty" does not include the accommodation's impact

on employee morale.

DO 108

UNEXCUSED ABSENCE

Absence that is not authorized by an employee’s supervisor.

DO 525

UNEXPECTED DEATH

Death in which the cause of death is not immediately known or anticipated.

DO 1105

UNIFORM ALLOWANCE

Allocated funds issued to specified Correctional series personnel, to be used for the purchase, maintenance

(includes routine cleaning and pressing, and repair of damaged uniforms that are caused by normal wear and age;

uniforms shall be maintained to present a neat professional appearance at all times) and replacement of uniforms,

including patches.

DO 309

UNINTENTIONAL

An act or failure to act, which is determined by the Approving Authority to not have been purposeful or deliberate.

DO 601

UNINTERRUPTED TIME IN

SERVICE

Is time without a break in services. Armed forces activation, approved extended medical leave, and FMLA are

exempt.

DO 512

UNIT ALLOCATION

An allocation of institution funds reserved for each unit.

DO 303

UNIT RECORDS LIAISON

Staff designated by the Regional Operations Directors, Program Evaluation Administrators, Wardens, Deputy

Wardens, and Bureau Administrators to coordinate the management of appropriate retention schedules and

inventories.

DO 103

UNIVERSAL PRECAUTIONS

The practice of avoiding contact with patients’ body fluids through hand washing and the use of items such as

gloves, goggles, and face shields.

DO 116

DO 1102

UNMANNED AERIAL

VEHICLE (UAV)

A UAV is defined as a powered, aerial vehicle that does not carry a human operator, uses aerodynamic forces to

provide vehicle lift, can fly autonomously or be piloted remotely, can be expendable or recoverable, and can carry

a payload.

DO 714

UNMANNED AIRCRAFT

SYSTEM (UAS)

Includes a UAV, a ground-based controller, and a system of communications between the two. The flight of

UAVs may operate with various degrees of autonomy: either under remote control by a human operator or

autonomously by onboard computers.

DO 714

UNPROCESSED

A condition that results from the paper work addressing a particular issue being returned to an inmate with being

assigned a case number or being processed in any manner.

DO 802

122

UNQUALIFIED

For the purposes of this Department Order, the status of an individual who has failed to achieve a passing score

with an authorized Department firearm or has failed the proficiency test.

DO 510

UNSCHEDULED ABSENCE

When an employee is absent from work without prior authorization from a supervisor.

DO 525

UNSCHEDULED WORK

HOURS

Work time that is in excess of daily scheduled hours. Depending upon the total hours worked and leave taken

within a week, unscheduled work hours may become overtime or extra hours (or regular hours if scheduled work

time is adjusted during the work week so that overtime or extra hours do not occur).

DO 512

UNSCHEDULED/

AFTERHOURS TRANSPORT

Any transfer of inmates not prescheduled by Central Office Movement. These inmates will not have a travel order

entered in the MOVEMENT screen.

DO 705

UNSOLVED/COLD CASE

A homicide or a felony sexual offense that remains unsolved for one year or more after being reported to a law

enforcement agency and that has no viable and unexplored investigation leads.

DO 608

UNTRIED DETAINER

Certified document(s) issued by a demanding agency in another county, state or federal jurisdiction containing

information which is based on untried indictments, information or complaints.

DO 901

DO 1002

DO 1004

UPPER RESTRAINT

The application of a belly-chain and handcuffs.

DO 705

USE OF FORCE CONTINUUM

For the purpose of this Department Order, physical force shall be progressive and from the least amount of force

possible to the maximum level permitted; commensurate with the circumstances of the incident. Employees are

always authorized to protect themselves or a third party and to use self-protection techniques when necessary.

DO 1003

UTILITY SERVICE

Electricity, telephone, natural gas, liquid petroleum gas or cable television service delivered by a public or private

utility, or by the Department, to employee housing.

DO 309

VALIDATION

An objective process by which:

 An inmate is determined to be, or to have been, an active member of an STG.

 The level of involvement of an inmate in an STG is determined. See the STG Worksheet form.

 SUSPECTED STATUS - An inmate suspected of being an STG member and is being monitored

pending validation of the 14 criteria contained in the STG Worksheet. The documented assignment

of a minimum of two criterion on the STG Worksheet is necessary.

DO 806

123

 VALIDATED STATUS - An inmate that has accrued three or more validation criteria and has had the

information presented before the Statewide SSU Coordinator, Complex Warden and Deputy

Assistant Director.

 VALIDATED PROCESS OF DEBRIEFING - An inmate that has been validated and has elected to

renounce and participate in the debriefing program.

 VALIDATED ENROLLED – An inmate that has been validated and has elected to enroll and participate

in the Step-Down Program Phases I through III.

 VALIDATED MONITORED - An inmate that has been validated and is participating in Phase IV of the

Step-Down Program housed in High Custody.

 VALIDATED COMPLETED - An inmate that has been validated and has completed Phase IV of the

Step-Down Program.

 DEBRIEFED - An inmate that has successfully renounced and completed the debriefing program.

VAPING

For the purpose of this Department Order, is the act of using an electronic smoking device (e-cigarette) which

emits vapor rather than smoke. This vapor is known to irritate those who are sensitive to environmental stimuli,

such as those who are sensitive or allergic to smoke.

DO 109

VEHICLE CLASSIFICATION

A designation of a state vehicle's use or purpose, for such purposes as inventory control, records maintenance

and evaluation of replacement requests, as follows:

 Administrative - A compact, subcompact or intermediate vehicle used for administrative duties, such as

for mail delivery and Community Corrections field supervision.

 Bus - A vehicle used to transport more than 16 occupants, including the authorized driver.

 Facility Support - A vehicle used in the maintenance of Department facilities.

 Transport - Any vehicle used to transport 15 or fewer occupants, including the authorized driver.

 Management – An intermediate or full-size vehicle used by the Director, Deputy Director, Chief of Staff,

Inspector General, Assistant Directors, Deputy Assistant Directors, Wardens, Deputy Wardens, and

Complex Majors. These vehicles may be assigned as domicile vehicles subject to the provisions outlined

in Department Order #405, Vehicles/Vehicle Maintenance.

 Security - A compact, subcompact or intermediate vehicle used within the institution for security

purposes.

 Special Purpose - A vehicle needed for special requirements, which does not fit another classification.

This may include a heavy duty truck, tractor, forklift, scooter, fire truck, ambulance or trailer.

DO 405

VEHICLE MAINTENANCE

Activities performed on a vehicle to ensure it remains, or is repaired to be, safe and fully operational.

DO 405

124

 Corrective - Unscheduled maintenance consisting of equipment repair and replacement of parts at an

institution or by an authorized vehicle service vendor, to remedy defects and return the equipment to a

fully operational condition. This includes Warranty Repairs and OEM Recalls.

 Driver - A casual inspection or observation of a vehicle, performed by the driver or by another person at

the driver's request, to detect any obvious problems or malfunctions which may make the vehicle unsafe

or prevent it from being driven. Inspection shall include tires, fluid levels, and lights.

 Preventive - Systematic scheduled inspection and mechanical servicing of a vehicle, conducted at an

institution or by an authorized vehicle service vendor, in compliance with manufacturer’s recommended

service schedule. Typically, service intervals are based upon a vehicle’s service miles or service time.

VEHICLE SERVICE

COORDINATORS

Staff assigned or designated by Assistant Directors, Wardens, Deputy Wardens, and Bureau Administrators to

ensure assigned vehicles are properly maintained and accounted for.

DO 405

VERIFICATION

The confirmation of information, usually through a document, such as a paystub for employment, a contracted

vendor’s result for a urinalysis (U/A), a receipt from a treatment provider for attendance, a citation from a law

enforcement agency, etc.

DO 1003

VERIFICATION /

INVESTIGATION

The investigation of an applicant to verify if the application is true and correct, and whether the applicant is

suitable.

DO 602

VERIFICATION HEARING

A hearing by a U.S. Federal Judge to verify an inmate's status to voluntarily return to their country of origin.

DO 1004

VERIFIED DRUG TEST

RESULTS

A positive test result verified by the Medical Review Officer as containing evidence of one or more targeted drugs

for which, in their opinion, there is no legitimate medical explanation.

DO 522

VERIFIED TEST

A drug test result or validity testing result from a Department of Health and Human Services (HHS) certified

collection site/laboratory that has undergone review and final determination by the Medical Review Officer.

DO 408

VEXATIOUS GRIEVANT

An inmate who is found to have engaged in vexatious conduct in filing grievances. Vexatious conduct includes

any of the following:

 The filing of two or more grievances solely or primarily for the purpose of harassment;

 The filing of two or more grievances without substantial justification, which includes groundless

grievances and grievances filed not in good faith; or

 The filing of two or more grievances making unreasonable, repetitive or excessive requests for

information.

DO 802

DO 803

VICARIOUS LIABILITY

Refers to liability for the negligent or criminal acts of another person that is assigned to someone by law. Vicarious

liability exists when liability is attributed to a person who has control over or responsibility for another who

negligently causes an injury or otherwise would be liable. Whenever an agency relationship exists, the principal

is responsible for the agent's actions.

DO 404

125

VICTIM

A person(s) against whom the criminal offense has been committed, including a minor, or if the person is killed

or incapacitated, the person's spouse, parent, child, grandparent or sibling, any other person related to the person

by consanguinity or affinity to the second degree or any other lawful representative of the person, except if the

person or the person's spouse, parent, child, grandparent, sibling, other person related to the person by

consanguinity or affinity to the second degree or other lawful representative is in custody for an offense or is the

accused. A.R.S. §13-4401(19)

DO 1001

DO 512

DO 526

VICTIM ADVOCATE

A person who is employed or authorized by a public or private entity to provide counseling, treatment or other

supportive assistance to crime victims. A.R.S. §13-4401(5)

DO 526

VICTIM SERVICES OFFICE

An office established by the Department to oversee the implementation of programs and procedures regarding

crime victims’ rights.

DO 526

VIDEO SEGMENT

One or more pieces of video taken from a single source of recording or multiple recordings for a single incident.

DO 105

VIDEO VISITATION (KIOSKS)

1. Video Visitation is reserved for Phase II and III. It is limited to one 30-minute block per day with a maximum of

4 blocks per week based on staffing availability. Approved visitors create payment accounts and shall schedule

visitation periods through the customer portal established through Securus Technologies (SECURUS VIDEO

CONNECT). Visitor calls may be made remotely, as well, through smartphones, tablets, or computers.

3. Phone call only visits are not eligible for video visitation as described herein.

DO 911

VIOLENCE

Acts of aggression or abuse that causes or intends to cause criminal injury or harm. These acts include, but are

not limited to, murder, rape, sexual assault, assault, and cruelty to animals. Graphic violence would include, but

is not limited to, acts of violence that include amputation, decapitation, dismemberment, or mutilation maiming

or disfigurement.

DO 914

VISITATION

General term to include in-person visitation, non-contact visitation and video visitation.

DO 911

VISITATION LIST

Each inmate's list of approved visitors, consisting of no more than 20 persons, including immediate family

members, other relatives and friends.

DO 911

VISITOR

Any person that is not an ADCRR employee, contractor or authorized volunteer.

DO 911

VOICE OVER INTERNET

PROTOCOL (VOIP)

A communications protocol which allow for telephonic communication via the internet.

DO 102

VOLUNTARY ADMISSION

The admission of either a female or male inmate/offender to a Departmental mental health inpatient treatment

facility or of a female to the Arizona State Hospital with the inmate/offender’s informed consent.

DO 1103

VOLUNTEER

A person, at least 18 years old, who without compensation provides services to the Department. Volunteers may

include students in internships or practicums. Volunteers serve at the pleasure of the Warden, Deputy Warden,

DO 204

DO 522

126

Bureau Administrator, Administrator or designee of the area to which they are assigned and shall complete the

required orientation and training prior to delivery of services. The following are not considered volunteers:

 Individuals who are visiting an inmate

 Guests of the institution, e.g., tour groups and public officials

 Individuals who occasionally perform services while accompanied by Department staff, e.g., repairmen

and choirs

 Attorneys conducting official business

 Contractors

VOLUNTEER

COORDINATORS

The individuals responsible to oversee ADCRR volunteer processing.

DO 204

DO 522

VOLUNTEER SERVICES

Services provided without pay to the Department which may include any of the following activities:

 Information and referral services

 Job development and placement

 Social education and survival skills instruction

 Education services including remediation, tutoring and English as a second language

 Consumer education services

 Vocational training instruction

 Family services

 Substance abuse services

 Recreation services

 Music and drama instruction

 Guidance, counseling and self-improvement programs

 Arts and crafts programs

 Inmate organization sponsorship

 Pastoral services

 Other volunteer services as approved by the Warden, Deputy Warden, Bureau Administrator or

Administrator for the organizational unit which each represents

DO 204

WARRANTY

Legally enforceable assurance of the duration of satisfactory performance or quality of a product of work.

DO 401

WASTE

Overutilization or misuse of resources.

DO 803

WEAPONS

Weapons are defined in two categories:

 Regular Weapons - Weapons used on a daily basis by transportation and/or perimeter staff.

 Specialty Weapons - Weapons kept secured in the Armory.

DO 716

127

WELFARE AND BENEFIT

(W&B) FUND

A special services account, which contains monies held in trust by the private prison facilities for the benefit,

education and welfare of inmates.

DO 303

WIDE AREA NETWORK

(WAN)

A networking system which covers a large geographic area and includes any computing device which may be

permanently or temporarily integrated into a LAN.

DO 102

WILDLAND FIRE CREW

A team comprised of Department employees and inmates trained by and under an ISA to the DFFM, in conjunction

with, the USFS to suppress wildland fires.

DO 918

WILDLAND FIRE CREW

SERGEANT

A Department employee designated by the Warden to function as a liaison between the Department and the

DFFM and the USFS.

DO 918

WITNESS

An employee who testifies under oath in a court of law as to what he or she has seen, heard, or knows.

DO 107

WORK

Work assignments to include WIPP, ACI, IGA, and ISA.

DO 903

WORK AREAS

All areas maintained by or for the use of a state agency, department, division or unit where employees or officers

conduct official state business.

DO 111

WORK WEEK

For purposes of this Department Order, work week begins on Saturday at 12:01 a.m. and ends on Friday at

12:00 p.m.

DO 601

WORKDAY (1)

For the purpose of this Department Order, the day’s employees are normally scheduled to work. Regular Days

off and holidays do not count.

DO 519

DO 601

WORKDAY (2)

For the purpose of this Department Order, a workday is Monday through Friday, 8:00 AM to 5:00 PM, including

any time the employee is absent from work. State observed holidays are not included as workdays.

DO 802

WORKPLACE VIOLENCE

Any act of violence, which may include intimidation, threats, or placing a person in fear for their safety, and/or

which actually causes physical injury, which occurs in a place of business or organization, or which is committed

against a person or persons during the course of their employment. Any act of verbal or physical violence or acts

that cause physical injury to occur within the course of a person's employment, which places a reasonable person

in fear for his/her safety. Verbal abuse, harassment, physical acts of violence or acts that cause physical injury

which lead a person to fear for his/her safety and which occur during the course of employment.

DO 523

WORKSTATION

A microcomputer used by an individual to do his or her work. In a LAN, the term often distinguishes an individual

user's PC from a PC used as a shared resource such as a file server.

DO 102

WRIT

A written judicial order to perform a specified act or giving authority to have a specified act done.

DO 902

128

WRITTEN EXERCISES

For the purpose of this Department Order, testing and evaluation tools used in the employment and selection

process, which require applicants to provide written responses to a question.

DO 504

WRITTEN INSTRUCTIONS

The primary method for management to communicate its philosophy, intent, and expectations to employees,

inmates and the public. The only written instructions authorized for development are DOs, Inmate Notifications,

Technical Manuals, General Order/Post Orders, and Healthcare Services Post Orders.

DO 101

WRITTEN REPRIMAND

Written disciplinary action administered by the Approving Authority that clearly defines the cause for such action,

in what manner the employee's conduct was improper and that further disciplinary action may be taken if the

employee's conduct or performance is not corrected.

DO 601

YOUNG CHILD

A person from birth through six years of age.

DO 911