AmericanConference.com/ResidentialMortgage888 224 2480
a C5 Group Company
Business Information in a Global Context
27
th
National Forum on
RESIDENTIAL MORTGAGE
REGULATORY ENFORCEMENT & LITIGATION
November 17
18, 2020 (Central Time) Virtual Conference
Featured Speaker:
John C. Fleming
General Counsel
Texas Mortgage Bankers Association
Mitigate Your Liability at a Critical
Moment for the Mortgage Industry
EARN CLE
CREDITS
SUPPORTING
SPONSOR:
ASSOCIATE
SPONSORS:

Jedd Bellman
Assistant Commissioner for Non-Depository Supervision,
Oce of the Commissioner of Financial Regulation

Christopher B. Mulvihill
Deputy Superintendent, Consumer Protection
& Financial Enforcement Division

2020 Program Highlights:
» How to Effectively Prepare for CARES Act and Other
COVID-Era Legislations Impact on Lenders and Servicers
» Anticipated Litigation Relating to Forbearance Programs
and Expiration
» Managing Disputes with Bankrupt Debtors Amid a Likely
Increase in Defaults
» The Complexities of Mortgage Origination in the Pandemic
and Beyond
» Navigating Fraud and Fair Lending Challenges in the
COVID-19 Context
DISTINGUISHED IN-HOUSE FACULTY:
David Altman
Executive Vice
President and Chief
Corporate Counsel
Freedom Mortgage
Kim Andres
Assistant General
Counsel
Citi
R. Christopher Baker
General Counsel

James Bloss
Compliance Risk
Management and
Governance Manager

Justin T. Bradley
Associate General
Counsel

Servicing
Jeffrey Jamison
Associate General
Counsel – Litigation,
Senior Vice President
BMO Harris Bank
Jeffrey W. Kibbey
Vice President,
Mortgage and
Corporate Compliance

Graham H. Kidner
Associate General
Counsel
Fannie Mae
Jason Miller
General Counsel


Joseph L. Mooney
Vice President,
Senior Legal Counsel
– Litigation and
Regulatory Enforcement
HSBC
Lance L. Morley
Assistant General
Counsel

Wendy Beth Oliver
General Counsel, Chief
Compliance Ocer

Amy S. Ooi
Vice President,
Associate General
Counsel


Lynde Selden
General Counsel

2 | #ACIResMortgage  @ACI_Finance  ACI: Financial Services - Legal, Regulatory and Compliance Professionals
Is the U.S. mortgage industry
about to fall off a cliff?
- Mortgage Professional America, July 29, 2020.
The COVID-19 pandemic has overwhelmed every aspect of the mortgage business. Lenders face
challenges in mitigating risk in the origination process while continuing to ensure fair lending practices.
For loans in forbearance, the industry anticipates disputes over the equitable administration of
government programs and over the appropriateness of loss mitigation measures once forbearances
expire. At the same time, servicers are up against important restrictions on collection activity while
seeking to meet investor demands for payment.
The industry is confronting the biggest blow since 2008. That is why it is more important than ever
for litigators to attend American Conference Institutes 27
th
Annual National Forum on Residential
Mortgage Regulatory Enforcement & Litigation—your one-stop shop for intelligence on defending
against the surge of actions on the horizon.
Program highlights include:
ç Direct insights from state regulatory bodies on enforcement activity to expect in the
aftermath of the pandemic
ç Best practices for servicers on navigating debt collection restrictions and managing
liquidity challenges
ç In-depth analysis of credit reporting requirements and how to mitigate liability under
CARES amendments to the FCRA
This forum is your opportunity to gain essential intelligence from an elite speaker line-up of in-house
             
dialogue with the key industry players, and get your most pressing questions answered. All from the

Do not delay—register today by phone at 1-888-224-2480 or online at
www.AmericanConference.com/ResidentialMortgage.
CONTINUING LEGAL
EDUCATION CREDITS
Accreditation will be sought in those
jurisdictions requested by the registrants
which have continuing education

as nontransitional for the purposes of
CLE accreditation.

for CLE credit by the New York State
Continuing Legal Education Board.

for CLE credit by the State Bar of California.
 has a dedicated team which processes
requests for state approval. Please note
that event accreditation varies by state
and  will make every effort to process
your request.
For more information on  CLE
process for virtual events visit:
www.americanconference.com/accreditation-
instructions-for-virtual-attendance/
EARN CLE
CREDITS
Foreclosure threat grows as
COVID-19 surges, Fed says
- HousingWire, July 6, 2020.
32% of U.S. households missed
their July housing payments
- CNBC, July 8, 2020.
AmericanConference.com/ResidentialMortgage888 224 2480
a C5 Group Company
Business Information in a Global Context

Amy S. Ooi
Vice President,
Associate General Counsel


Nanci L. Weissgold
Partner


David Altman
Executive Vice President
and Chief Corporate Counsel

Kim Andres
Assistant General Counsel

R. Christopher Baker
General Counsel


Jedd Bellman
Assistant Commissioner
for Non-Depository Supervision,
Oce of the Commissioner of
Financial Regulation


David M. Bizar
Partner

James Bloss
Compliance Risk Management
and Governance Manager


Justin T. Bradley
Associate General Counsel


Chava Brandriss
Partner


Austin K. Brown
Counsel


Jason R. Bushby
Partner


John C. Fleming
General Counsel
Texas Mortgage Bankers

Bryan A. Fratkin
Partner


Nikhil V. Gore
Partner


Richard E. Gottlieb
Practice Leader,
Consumer Financial Services


Eric M. Hurwitz
Co-Chair, Financial Services
Litigation


Jeffrey Jamison
Associate General Counsel –
Litigation, Senior Vice President

Kim H. Israel
Member


Steven M. Kaplan
Practice Co-Leader,
Financial Services Regulatory
and Enforcement

Jeffrey W. Kibbey
Vice President, Mortgage and
Corporate Compliance

Graham H. Kidner
Associate General Counsel

Michael Y. Kieval
Member


Kristine E. Kruger
Senior Counsel

Maura K. McKelvey
Partner


Jason Miller
General Counsel


Joseph L. Mooney
Vice President, Senior Legal
Counsel – Litigation and
Regulatory Enforcement


Lance L. Morley
Assistant General Counsel

Christopher B. Mulvihill
Deputy Superintendent,
Consumer Protection &
Financial Enforcement Division


Wendy Beth Oliver
General Counsel,
Chief Compliance Ocer

Joshua C. Prever
Partner


Shaun Ramey
Managing Member, Nashville Oce

Francis X. Riley III
Co-Chair,
Consumer Financial Services


Lynde Selden
General Counsel


Joy Harmon Sperling
Partner

Adam M. Swanson
Partner


4 | #ACIResMortgage  @ACI_Finance  ACI: Financial Services - Legal, Regulatory and Compliance Professionals
9:00

Amy S. Ooi, Vice President, Associate General Counsel,

Nanci L. Weissgold, Partner, 

9:15



 Kristine E. Kruger, Senior Counsel,

R. Christopher Baker, General Counsel,

James Bloss, Compliance Risk Management
and Governance Manager, 

Jeffrey W. Kibbey, Vice President, Mortgage and
Corporate Compliance, 
Jason Miller, General Counsel, 

In this interactive roundtable discussion, a distinguished group
of in-house counsel will speak on compliance and litigation
challenges in the COVID-19 context and how they will continue
to navigate the aftermath of the pandemic.
10:15




Jedd Bellman, Assistant Commissioner for

Commissioner of Financial Regulation,

Christopher B. Mulvihill, Deputy Superintendent,
Consumer Protection & Financial Enforcement Division,


With a decrease in federal enforcement under the Trump
administration, state regulators and Attorneys General have ramped
up their investigation of mortgage companies and other consumer
loan providers. New demands on lenders and servicers in the context
of the pandemic are only intensifying scrutiny of their practices by
state authorities, and new federal legislation opens the door for new

A synthesis of key pre-COVID trends in enforcement across the
country and recent priorities set out by state regulators
What kinds of actions relating to COVID-era regulations are likely
to arise in the following year
Recent guidance from the CFPB and what to expect in the event
of a change in administration in January
11:15 Break
11:45



Jason R. Bushby, Partner, 

John C. Fleming, General Counsel, Texas Mortgage

Maura K. McKelvey, Partner, 

The CARES Act, analogous state legislation, and government
investors have set out varying expectations for in a range of
forbearance programs aimed at easing the impact of the pandemic
on homeowners. The industry is encountering inevitable ambiguities
in navigating the intricacies of these programs, creating fertile ground

Potential litigation relating to violation of forbearance rights in
managing mortgage relief
Disputes over improper disclosures to borrowers of loan terms
and additional costs associated with forbearance
To what extent borrowers already in litigation with their servicer
can take advantage of forbearance programs
Restrictions and requirements to grant additional forbearances
after an initial forbearance period

1:30



Lance L. Morley, Assistant General Counsel,

Joy Harmon Sperling, Partner, 

Nanci L. Weissgold, Partner, 


borrowers, servicers continue to face pressure from regulators
and investors alike – maintaining the liquidity needed to pay
to investors while contending with decreased payments from

Navigating limits to debt collection and circumstances under
which restrictions would not apply
Common servicing pitfalls in emergency situations and potential
litigation following the coronavirus crisis
Anticipated enforcement actions over aggressive collection
efforts during the pandemic

mortgages that may be subjected to more stringent demands
from investors

3:00




David M. Bizar, Partner, 

Kim H. Israel, Member, 

Graham H. Kidner, Associate General Counsel,


 (Central Time)
AmericanConference.com/ResidentialMortgage888 224 2480
a C5 Group Company
Business Information in a Global Context
As homeowners continue to be unable to meet their obligations in
the pandemic and beyond, servicers must contend with important
challenges in preventing potential foreclosures. In light of new
consumer protection frameworks and increased regulatory scrutiny
of industry practices in an emergency situation, much is at stake in
how these loss mitigation measures are carried out. This session


New guidance issued by the CFPB and state regulators
Broader implications for the industry as forbearances turn
into defaults
4:00



Bankruptcy Act
Kim Andres, Assistant General Counsel, 
Adam M. Swanson, Partner, 

With forbearance programs ending and continued mass
unemployment inevitably leading to higher default rates, the
pandemic is expected to produce a surge in bankruptcies and
related litigation. Moreover, changes to the bankruptcy code have
created further challenges for creditors dealing with bankrupt


income, duration of bankruptcy plans, second moratoriums,
and payment deferments
How the courts are assisting debtors with repaying amounts
not paid during forbearance
Practical changes to bankruptcy court procedures and
navigating them as a creditor
Deterring bankruptcy-related enforcement actions following
the pandemic

9:00

Amy S. Ooi, Vice President, Associate General Counsel,

Nanci L. Weissgold, Partner, 

9:15


and Outcomes
 Shaun Ramey, Managing Member,

David Altman, Executive Vice President and Chief
Corporate Counsel, 
Justin T. Bradley, Associate General Counsel,

Joseph L. Mooney, Vice President, Senior Legal
Counsel – Litigation and Regulatory Enforcement,

Lynde Selden, General Counsel, 

An esteemed panel of in-house counsel will discuss how to build a
productive relationship with outside counsel in a context of limited
resources and increasing challenges in mitigating liability.
10:15



Bryan A. Fratkin, Partner, 

Steven M. Kaplan, Practice Co-Leader, Financial
Services Regulatory and Enforcement, Mayer Brown

The consumer lending industry saw a pre-COVID uptick in credit
reporting disputes, with actions under the FCRA leading over any
other statute. Complexities in credit reporting in the pandemic
will only exacerbate this trend further. Compliance challenges
and disputes resulting from retroactive CARES Act provisions

Ambiguities in the CFPB’s guidance on credit reporting
borrowers in forbearance
Expected state enforcement over violations of federal or state
reporting acts due to delays in credit reporting
Challenges in reporting for mortgages discharged in bankruptcy

11:45


 Richard E. Gottlieb, Practice Leader,
Consumer Financial Services, 

Jeffrey Jamison, Associate General Counsel –
Litigation, Senior Vice President, BMO Harris Bank

Wendy Beth Oliver, General Counsel, Chief Compliance

Joshua C. Prever, Partner, 

How to overcome challenges in maintaining the range of
services needed to support origination—such as appraisal,
title insurance, and home inspection
Developments in remote online notarization
Pandemic-related fair lending and other access to
credit considerations
Resolving disputes between lenders, borrowers, and private-label
market investors seeking buybacks for loans in forbearance
CFPB and other agency initiatives to facilitate lending during
the pandemic
The impact of the pandemic on non-bank mortgage lending


 (Central Time)
6 | #ACIResMortgage  @ACI_Finance  ACI: Financial Services - Legal, Regulatory and Compliance Professionals
1:30



Nikhil V. Gore, Partner, 

Michael Y. Kieval, Member, 

What can be learned from recent enforcement actions over
fraudulent advertising in a low interest rate environment
Insights into Attorney General actions under consumer fraud
statutes in various states, including over insurance forced
on borrowers
Detecting the potential for fraud in forbearance requests,

issued under relief bills
Trends in CFPB actions over abusive home lending since its

Developments in antitrust claims under RESPA alleging

Regulatory scrutiny and litigation relating to inadequate controls
to deter cyber fraud and protect client data
Detecting fraud on the part of borrowers failing to disclose
liabilities, falsifying assets, or having questionable sources of
funds, and compliance challenges in lending money mistakenly

3:00



Chava Brandriss, Partner, 

Austin K. Brown, Counsel, 

Francis X. Riley III, Co-Chair, Consumer Financial
Services, 

Pre- and post-COVID enforcement relating to pricing and
underwriting under the Equal Credit Opportunity Act and
the Civil Rights Act
Recent actions over inequitable treatment of non-citizens in
lending practices

of Housing and Urban Development and the various civil rights
commissions at the state level
Regulatory scrutiny over alleged redlining evidenced in


Fair lending consistency in implementing forbearance programs
and other loss mitigation efforts and possible misapplication to
certain categories of borrowers
4:00



Eric M. Hurwitz, Co-Chair, Financial Services Litigation,

Trends in TCPA case law and class actions settlements over
the past year and implications for mortgage servicers
Interpreting the exception for auto dialers and the status of

Analyzing the June Supreme Court decision upholding the
constitutionality of the statute
Collection in the context of the pandemic and TCPA liability
pitfalls for servicers in an emergency situation
Notable ongoing cases to be decided in the coming months
and what is at stake for the industry

CONUMER FINANCE
CLASS ACTIONS, LITIGATION &
GOVERNMENT ENFORCEMENT ACTIONS
32
nd
Advanced Forum on
Register for the  forum and get 10% off
the current rate for the Consumer Finance conference!
ACI’s 
 returns 
to help you make sense of these sudden developments, understand how they
will impact you or your clients, and successfully manage the surge of COVID-
19-related disputes that is likely to arise. Some of the highlights of next year’s
conference include:
ç In-House Counsel Insights on Managing the Latest Consumer Finance Claims,
Class Actions, Compliance Challenges and Enforcement Actions and Exams
ç Recent Investigations, Enforcement, and Litigation Trends and What’s on the Horizon
...and much more!
Register at 
C5 Group of Companies
(American Conference Institute, Canadian Institute, & C5 Communications) provides a diverse portfolio
of conferences, events and roundtables devoted to providing business intelligence to senior decision
makers responding to challenges around the world.
Don’t miss the opportunity to maximize participation or showcase your organizations services and
SponsorInfo@AmericanConference.com
GLOBAL SPONSORSHIP OPPORTUNITIES
DELEGATE FEE
Virtual Conference $1295
In-House Rate
$995




B00-804-804L21.WEB

804L21-DAL

ONLINE:
AmericanConference.com/ResidentialMortgage
EMAIL:
PHONE:
1-888-224-2480
© American Conference Institute, 2020
About us:
The C5 Group, comprising American Conference Institute, The Canadian Institute and
C5 in Europe, is a leading global events and business intelligence company.
For over 30 years, C5 Group has provided the opportunities that bring together business
leaders, professionals and international experts from around the world to learn, meet,
network and make the contacts that create the opportunities.
Our conferences and related products connect the power of people with the power of
information, a powerful combination for business growth and success.

to Stay Connected
Sign up to receive exclusive discounts,
offers and program updates
AmericanConference.com/join-our-email-list/
To update your contact information and preferences, please visit https://www.AmericanConference.com/preference-center/.
All program participants will receive an online link to access the conference materials as part of their registration fee.
Additional copies of the Conference Materials available for $199 per copy.
Terms & conditions and refund/cancellation policies can be found at AmericanConference.com/company/faq/
Bringing a team to either the 
forum or Consumer Finance conference or both?
Get a group discount:
3-4
10% Conference Discount
5+
Call 888-224-2480
Only in-house legal professionals qualify for this special pricing offer. This special price cannot be combined with any other special offer.
ACI reserves the right to review eligibility for the In-House Counsel rate.
Re-imagining the way we deliver conferences
As the current global situation continues to unfold, we understand that it may not be possible to attend our events in person.
At the same time, we also understand that collaboration is more vital than ever and for that, you can still rely on ACI to bring
the industry together but in a different way. We are transforming quickly to ensure you can now connect virtually and continue
to gain unparalleled access to market leading intelligence and to the facilitation of a global exchange of expertise.
Our new virtual events continue to be guided by our unifying philosophy: we believe that growth and success occurs when
the power of people and the power of information come together. We may not be able to gather in person, but nothing stops
connection and innovation.
C5 GROUPS VIRTUAL EVENTS
What you can expect
at a virtual conference
Our virtual conferences are the same
conferences you have come to expect in person
but transformed to a virtual format. The new
virtual conference delivers the same access to
a community of industry leaders we have spent
decades building and nurturing. We invite you to
be part of this community.
Immerse yourself in live presentations,
panel discussions, specialized breakout
sessions and networking opportunities.
Engage in meaningful dialogue
with attendees and speakers in an
interactive format.
Meet 1-on-1 with attendees you select
and exchange contact information for
lasting connections and true engagement.
Expand your network to a
global audience.
Visit solution providers and learn
about the latest technologies, services
and products.
Eliminate the costs and stress of travel.
Reduce waste and carbon footprint
through this environmentally
friendly platform.

